Kent Carers Support Service (Lot 1 - East Kent)

{
  "buyer": {
    "id": "GB-PPON-PLDL-8938-YGYW",
    "name": "Kent County Council"
  },
  "date": "2026-01-05T16:05:30Z",
  "id": "000434-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05ff96",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Maidstone",
        "postalCode": "ME14 1XQ",
        "region": "UKJ45",
        "streetAddress": "Sessions House, County Road"
      },
      "contactPoint": {
        "email": "CPD-Peopleteam@Kent.Gov.UK",
        "name": "nathan sills",
        "telephone": "03000413728"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PLDL-8938-YGYW",
      "identifier": {
        "id": "PLDL-8938-YGYW",
        "scheme": "GB-PPON"
      },
      "name": "Kent County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-04-30T23:59:59+01:00"
    },
    "description": "Background to the Re-Procurement of Lot 1 \u2013 East Kent Carers Support Service:\nKent County Council previously undertook a procurement process for the Kent Carers Support Service under a two-lot structure (Procurement identifier (OCID): ocds-h6vhtk-04fe04):\nLot 1 \u2013 East Kent (Ashford, Canterbury, Dover, Thanet, Folkestone and Hythe.)\nLot 2 \u2013 West Kent (Dartford, Gravesham, Swanley, Sevenoaks, Maidstone, Sevenoaks, Tonbridge and Malling, Tunbridge Wells and Swale.)\nFollowing that process, Lot 2 was successfully awarded and is ready for implementation, while Lot 1 (East Kent) was not awarded. \nThis new procurement exercise is focused solely on Lot 1 \u2013 East Kent, with the aim of appointing a provider to deliver a comprehensive Carers Support Service in this area. The service will ensure unpaid carers have access to information, advice, practical assistance and short breaks to maintain their health and wellbeing.\nImportant Note: Both Lot 1 and Lot 2 will become operational at the same time under the new contractual arrangements, ensuring consistency and alignment across Kent.\nScope:\nKent County Council are seeking to re-procure a Kent Carers Support Service which is aimed at supporting unpaid carers within the county. This new service will replace two current services; The Carers Community Navigation Service and Carers Short Breaks service.\nKey Areas of Service Delivery:\nBuilding from the Kent Adult Carers Strategy the following key areas of service delivery have been identified for the Kent Carers Support Service:\ni) Identifying and Recognising Carers, including Seldom-Heard Carers\nii) Empowering Carers: information, advice and training in ways that they can understand\niii) Prevention and Wellbeing especially for lifestyle risk factors, mental health and information and advice\niv) Support for Young Carers\u0027 Transition to Adulthood\nv) Carers Assessment\nvi) Carers Breaks\nvii) Emergency Breaks\nviii) Carers Personal Budgets\nThe full requirement will be available within the Specification, which will be made available when the Tender opportunity goes live.\nThe Service will be delivered by a lead provider for East Kent and a Lead provider for West Kent. The two lead providers will need to work in partnership to ensure there is a seamless service that is equitable across Kent.\nThere will be one Lot for each geographical area and the same service provider cannot deliver both Lots.\nThe estimated value is the maximum available budget for Lot 1.\nPlease read through the Invitation To Tender (ITT) Letter and associated documentation for all information relating to this procurement.\nAny quantities, dates or values shown within this notice, and any relevant documentation are estimated, and the Council gives no warranty as to the accuracy or completeness of any such quantities, dates and values.\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \nhttps://www.kentbusinessportal.org.uk/tenders/UK-UK-Maidstone:-Social-work-and-related-services./JH63V38M3M\nTo respond to this opportunity, please click here: \nhttps://www.kentbusinessportal.org.uk/respond/JH63V38M3M",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-01-05T16:05:30Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "000434-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/000434-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-01-16T12:00:00+00:00"
    },
    "id": "CN250345",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Social work and related services",
            "id": "85300000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKJ4"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "See Award Criteria",
              "name": "Quality Questionnaire",
              "type": "quality"
            },
            {
              "description": "See Award Criteria",
              "name": "Pricing",
              "type": "price"
            }
          ],
          "weightingDescription": "The council have chosen to use the Lowest Total Value above Minimum Quality Threshold.\nPlease view tender documents for full Award Criteria."
        },
        "contractPeriod": {
          "endDate": "2029-07-31T23:59:59+01:00",
          "maxExtentDate": "2033-07-31T23:59:59+01:00",
          "startDate": "2026-08-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Potential extension of 2 x up to 24 months is available."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 23522800.0,
          "amountGross": 28227360.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "acceleratedRationale": "Light touch contract",
      "features": "All tenderers are required to complete and submit both the PSQ and ITT in one tendering window.\nThe council will first evaluate each PSQ against the evaluation criteria. Only those that pass the PSQ stage will progress to have their ITT evaluated.",
      "isAccelerated": true
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "https://www.kentbusinessportal.org.uk/.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-01-30T16:30:00+00:00"
    },
    "title": "Kent Carers Support Service (Lot 1 -  East Kent)",
    "value": {
      "amount": 23522800.0,
      "amountGross": 28227360.0,
      "currency": "GBP"
    }
  }
}