Provision of income management and payment platform solution (IM&PPS) - 2025

{
  "awards": [
    {
      "aboveThreshold": true,
      "assessmentSummariesDateSent": "2025-08-22T00:00:00+01:00",
      "contractPeriod": {
        "endDate": "2028-08-31T23:59:59+01:00",
        "maxExtentDate": "2029-09-01T23:59:59+01:00",
        "startDate": "2026-01-20T00:00:00Z"
      },
      "date": "2025-08-11T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2026-01-08T10:03:50Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "001306-2026",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/001306-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKJ41"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-01-20T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "Any additional service as deemed by the client lead."
      },
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "12 months option to extend provided both parties are in agreement."
      },
      "standstillPeriod": {
        "endDate": "2026-01-19T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-04595169",
          "name": "Access Paysuite Limited"
        }
      ],
      "value": {
        "amountGross": 480000,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "2",
        "measure": "finalStageBids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "3",
        "measure": "smeFinalStageBids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "4",
        "measure": "vcseFinalStageBids",
        "relatedLot": "1",
        "value": 0
      }
    ]
  },
  "buyer": {
    "id": "GB-PPON-PWYH-3898-LDQR",
    "name": "Medway Council"
  },
  "date": "2026-01-08T10:03:50Z",
  "id": "001306-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050d06",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Chatham",
        "postalCode": "ME4 4TR",
        "region": "UKJ41",
        "streetAddress": "Gun Wharf, Dock Road"
      },
      "contactPoint": {
        "email": "categorymanagement@medway.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PWYH-3898-LDQR",
      "identifier": {
        "id": "PWYH-3898-LDQR",
        "scheme": "GB-PPON"
      },
      "name": "Medway Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Loughborough   England",
        "postalCode": "LE11 3QF",
        "region": "UKF22",
        "streetAddress": "Armstrong Building  Oakwood Drive  Loughborough University, Science and  Enterprise Park  Loughborough   England  LE11 3QF"
      },
      "contactPoint": {
        "email": "emma.hardy@theaccessgroup.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-COH-04595169",
      "identifier": {
        "id": "04595169",
        "scheme": "GB-COH"
      },
      "name": "Access Paysuite Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The council\u0027s current income management system is Civica ICON, this is used to record all\nfinancial transactions, directly input by Civica ICON users (there are 270 current Civica\nICON users) and integration files from other systems and payment platforms. System\nintegrations to Civica ICON include Girobank, AllPay and Bankline. System Integrations from\nCivica ICON include NEC Housing, iWorld, Parking and Integra. Payment platforms currently\nused are Opayo and Worldpay.\nThe Council is looking for providers of solutions that would meet but not limited to the\nfollowing features:\n\u2022 Our business and user requirements.\nPage 2 to 7\n\u2022 Live Data Interrogation.\n\u2022 Incident Management.\n\u2022 Finance monitoring and e-commerce.\n\u2022 Comply with all current and future UK legislation, codes, and standards.\n\u2022 Compatible with mobile working, offline and online\n\u2022 Customisable dashboards.\n\u2022 Freedom Of Information request management.\n\u2022 Intelligent workload management.\n\u2022 Chip and Pin payments.\n\u2022 Automated Telephone Payment Line\n\u2022 Online payments\n\u2022 Cash payments\nThe aim of the procurement was to contract with a provider to provide a system that can manage all our requirements to take and record payments made to the council either in person, online or by telephone.\nThe Council also aim to streamline the number of systems that integrate with the income management system such as Worldpay, Opayo and our own internal Payment hub system.\nThis will streamline the process to make it more manageable for both ICT and the Finance systems team as well as simplifying the process for the significant number of users in the\nservices.",
    "id": "DN770242",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Provision of income management and payment platform solution (IM\u0026PPS) - 2025"
  }
}