Visit Newquay Website Design and Build

{
  "buyer": {
    "id": "GB-PPON-PTZC-1693-DJPQ",
    "name": "Newquay Town Council"
  },
  "date": "2026-01-12T14:30:33Z",
  "id": "002315-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05ee12",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Newquay",
        "postalCode": "TR7 1AF",
        "region": "UKK30",
        "streetAddress": "Municipal Offices, Marcus Hill"
      },
      "contactPoint": {
        "email": "tenders@newquay.gov.uk"
      },
      "details": {
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          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
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        "url": "http://www.newquay.gov.uk"
      },
      "id": "GB-PPON-PTZC-1693-DJPQ",
      "identifier": {
        "id": "PTZC-1693-DJPQ",
        "scheme": "GB-PPON"
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      "name": "Newquay Town Council",
      "roles": [
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  "tag": [
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  "tender": {
    "aboveThreshold": false,
    "description": "The Council invites response to this Invitation to Tender (ITT) from suitably qualified suppliers (\"Suppliers\") for the design and build of the Visit Newquay website. The Visit Newquay website is the official tourism platform operated by Newquay Town Council (NTC) and plays a pivotal role in promoting the town as a visitor destination. It supports a wide audience including tourists, residents, local businesses, and other stakeholders by offering searchable listings, events, editorial content, guides, and travel information.\nThe existing platform has been in place since 2015 and provides a Destination Management System (DMS) that enables back-end control of tourism products, business entries, and local seasonal events.\nIn late 2024 the Council commissioned a review of the site to assess the websites structure, usability, functionality and development potential given the issues that were being found around the Industry standards in mobile usability, search engine optimisation (SEO), accessibility (WCAG compliance), and user engagement tools as all of the ears have evolved significantly since the site\u0027s launch, and although upgrades have been carried out these are limited with the existing site.\nAnd although the website remains functionally adequate, it does require modernisation to comply with relevant regulations and to ensure it remains at the forefront of providing a service the numerous users, to be compliant with industry standards.\nThe Key findings of the review included:\n\u2022\tOverall Performance: The current system was found to be satisfactory in its core performance and internal usability.\n\u2022\tMobile Experience: Google Lighthouse audits identified significant performance issues on mobile devices, affecting page load times and responsiveness. These issues must be addressed to improve the user experience across platforms.\nThis evaluation reinforced the value of the existing system while highlighting specific areas that must be enhanced through a structured rebuild and the modernisation process. These improvements have been included within the full details of the specification.\nWebsite Performance Statistics\nDespite its age, the Visit Newquay website continues to receive strong and consistent traffic, demonstrating its value to the local tourism economy:\n\u2022\tOver 350,000 unique users annually\n\u2022\t40,000+ visitors during peak months (July-August)\n\u2022\tAverage of 3.8 pages per session\n\u2022\tBounce rate of approximately 38%\nThese performance metrics underline the importance of sustaining and improving the platform through a strategic rebuild.",
    "documents": [
      {
        "documentType": "biddingDocuments",
        "format": "application/pdf",
        "id": "A-8677",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-8677"
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        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "A-8679",
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        "id": "A-10162",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-10162"
      },
      {
        "datePublished": "2026-01-12T14:30:33Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "002315-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/002315-2026"
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    ],
    "enquiryPeriod": {
      "endDate": "2026-01-12T23:59:00Z"
    },
    "id": "ocds-h6vhtk-05ee12",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Software programming and consultancy services",
            "id": "72200000",
            "scheme": "CPV"
          },
          {
            "description": "World wide web (www) site design services",
            "id": "72413000",
            "scheme": "CPV"
          },
          {
            "description": "World wide web (www) site operation host services",
            "id": "72415000",
            "scheme": "CPV"
          },
          {
            "description": "Computer-related services",
            "id": "72500000",
            "scheme": "CPV"
          },
          {
            "description": "Computer support and consultancy services",
            "id": "72600000",
            "scheme": "CPV"
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        "deliveryAddresses": [
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            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
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        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
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        "awardCriteria": {
          "description": "Criteria: Quality\t80%\nUnderstanding of requirements \t15%\nQuality of technical solution\t20%\nRelevant experience and references\t15%\nTeam qualifications and affiliations\t10%\nAnnual support and maintenance\t10%\nProject delivery and timescales\t10%\nCriteria: Price\t20%\nSub-Criteria - See Schedule 1\t20%\nTOTAL Quality / Price\t100%"
        },
        "contractPeriod": {
          "endDate": "2029-01-26T23:59:59Z",
          "startDate": "2026-01-26T00:00:00Z"
        },
        "id": "1",
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 71000,
          "amountGross": 85200,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "www.newquay.gov.uk/tenders",
    "submissionTerms": {
      "electronicSubmissionPolicy": "notAllowed"
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    "tenderPeriod": {
      "endDate": "2026-01-16T12:00:00Z"
    },
    "title": "Visit Newquay Website Design and Build",
    "value": {
      "amount": 71000,
      "amountGross": 85200,
      "currency": "GBP"
    }
  }
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