The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Buyer Name: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Buyer Address: 1 South Gyle Crescent, Edinburgh, UKM, EH12 9EB, United Kingdom
Contact Email: NSS.ITProcurement@nhs.scot
Contact Telephone: +44 1312756000
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.
No linked documents found for this notice.
Lot Description: ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.
Lot 1 Status: cancelled
Lot 1 Has Options: No
{
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"status": "active",
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"name": "ServiceNow"
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{
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{
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},
"buyer": {
"id": "GB-FTS-115937",
"name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)"
},
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"awardID": "002915-2026-NSS00325-1",
"dateSigned": "2025-12-16T00:00:00Z",
"id": "002915-2026-NSS00325-1",
"status": "active",
"value": {
"amount": 1189684,
"currency": "GBP"
}
}
],
"date": "2026-01-14T08:57:00Z",
"description": "(SC Ref:820368)",
"id": "002915-2026",
"initiationType": "tender",
"language": "en",
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"streetAddress": "1 South Gyle Crescent"
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"contactPoint": {
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"telephone": "+44 1312756000"
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"url": "http://www.nss.nhs.scot/browse/procurement-and-logistics"
},
"id": "GB-FTS-115937",
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"description": "ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities.\nSoftware licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption \u0026 Discovery.",
"id": "NSS00325",
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"description": "ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities.\nSoftware licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption \u0026 Discovery.",
"hasOptions": false,
"id": "1",
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}
],
"mainProcurementCategory": "services",
"procurementMethod": "limited",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"procurementMethodRationale": "This is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities.",
"procurementMethodRationaleClassifications": [
{
"description": "The works, supplies or services can be provided only by a particular economic operator due to protection of exclusive rights, including intellectual property rights",
"id": "D_PROTECT_RIGHTS",
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
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],
"status": "complete",
"title": "ServiceNow Platform"
}
}