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Mobile Hardware Device Refresh and provision of related Services.

XC TRAINS LIMITED

Buyer Contact Info

Buyer Name: XC TRAINS LIMITED

Buyer Address: C/O Arriva Plc 1 Admiral Way, Business Park, UK, SR33XP, United Kingdom

Contact Name: Haider Ali

Contact Email: haider.ali@crosscountrytrains.co.uk

Status
complete
Procedure
selective
Value
1615553.0 GBP
Published
15 Jan 2026, 14:30
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
goods
CPV
32250000 - Mobile telephones
Region
n/a
Awarded To
TECHNOLOGY RECOVERY GROUP UK LIMITED
Official Source
Open Find a Tender

Description

The requirement is for the procurement of replacement mobile phone handsets, tablets and accessories together with the roll out service associated with the device refresh. XC will also require an ongoing service that will consist of staging devices and the management of repair, replacements and beyond repair services.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: XC Trains Limited (XC) conducted a competitive tender under the Utilities Contracts Regulations 2016 for the purchase of mobile telephones and portable computer tablets together with associated accessories as a refresh/upgrade project for all devices currently used at XC Trains Limited. The tender included the requirement for the Supplier to develop and test XC Trains Limited device "Gold" build, the staging of the devices and the implementation and roll out services for the purchased hardware. Ongoing, the successful Supplier will be required to manage and maintain the devices and will be responsible for continued staging services and repair, replacement and beyond repair services. Approximate numbers of devices: • 1500 Android mobile telephones with 6.8 inch display • 800 computer tablets with 8 inch display • 150 computer tablets with 10 inch display • 20 iOS mobile telephones 6.3 inch display. Where an operating system has been specified this is a requirement due to interoperability with XC Trains Limited's applications that are to run on those devices and no alternative operating system can be accepted i.e. where Android is stated only devices with an Android operating system will be accepted. Note this tender is NOT for Mobile Voice and Data Services.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Managed Service Requirements

Lot 1 Award Criterion (quality): Roll-Out

Lot 1 Award Criterion (quality): Support and SLAs

Lot 1 Award Criterion (quality): Device Requirements

Lot 1 Award Criterion (quality): Terms and Conditions

Raw Notice JSON

Expand raw payload
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        "locality": "Business Park",
        "postalCode": "SR33XP",
        "region": "UK",
        "streetAddress": "C/O Arriva Plc 1 Admiral Way"
      },
      "contactPoint": {
        "email": "haider.ali@crosscountrytrains.co.uk",
        "name": "Haider Ali"
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            "id": "RAILWAY_SERVICES",
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            "region": "UKK"
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            "region": "UKL"
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        "deliveryLocation": {
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              "description": "20",
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            {
              "description": "5",
              "name": "Support and SLAs",
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            {
              "description": "30",
              "name": "Device Requirements",
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