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Language Services Lot 1

Ministry of Justice

Buyer Contact Info

Buyer Name: Ministry of Justice

Buyer Address: 102 Petty France, London, UK, SW1H 9AJ, United Kingdom

Contact Email: Elise.Ballantyne@justice.gov.uk

Status
complete
Procedure
open
Value
208700000.0 GBP
Published
16 Jan 2026, 16:05
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79540000 - Interpretation services
Region
n/a
Awarded To
thebigword Group Holdings Limited
Official Source
Open Find a Tender

Description

The provision of spoken language interpreting including face to face, telephone and video interpreting services. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Title: Primary Spoken Interpreting

Lot Description: The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria; Information Security - 3.75% Social Value - 10%

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Mobilisation and Transition

Lot 1 Award Criterion (quality): Booking Service – Development, Implementation and Maintenance

Lot 1 Award Criterion (quality): Delivery of Bookings

Lot 1 Award Criterion (quality): Staff recruitment, retention and performance

Lot 1 Award Criterion (quality): Supplier Telephone Helpdesk

Lot 1 Award Criterion (quality): Complaints and Feedback

Lot 1 Award Criterion (quality): Stakeholder engagement and Continuous Improvement

Lot 1 Award Criterion (quality): Interpreter Recruitment

Lot 1 Award Criterion (quality): Training and Quality Management

Lot 1 Award Criterion (quality): Fraud, Corruption and Bribery

Contracts

Contract Title: Primary Spoken Interpreting

Awards

Award Title: Primary Spoken Interpreting

Raw Notice JSON

Expand raw payload
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  "date": "2026-01-16T16:05:43Z",
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  "language": "en",
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        "postalCode": "SW1H 9AJ",
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        "streetAddress": "102 Petty France"
      },
      "contactPoint": {
        "email": "Elise.Ballantyne@justice.gov.uk"
      },
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}