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Warm Homes: local Grant - Customer Journey Support (Additional services)

Staffordshire County Council

Buyer Contact Info

Buyer Name: Staffordshire County Council

Buyer Address: 1 Staffordshire Place, Tipping Street,, Stafford, UKG24, ST16 2DH, United Kingdom

Contact Email: laura.kendall@staffordshire.gov.uk

Status
complete
Procedure
direct
Value
167319.5 GBP
Published
21 Jan 2026, 15:11
Deadline
n/a
Contract Start
16 Dec 2025, 00:00
Contract End
31 Mar 2028, 22:59
Category
n/a
CPV
71314300 - Energy-efficiency consultancy services
Region
n/a
Awarded To
COMMUNITY HOME SOLUTIONS LIMITED
Official Source
Open Find a Tender

Description

The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC. The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028).

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Contracts

Contract Title: Warm Homes: local Grant - Customer Journey Support (Additional services)

Raw Notice JSON

Expand raw payload
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