Buyer Name: Ministry of Justice
Buyer Address: 102 Petty France, London, UK, SW1H 9AJ, United Kingdom
Contact Email: Elise.Ballantyne@justice.gov.uk
Buyer Name: Ministry of Justice
Buyer Address: 102 Petty France, London, UK, SW1H 9AJ, United Kingdom
Contact Email: Elise.Ballantyne@justice.gov.uk
The provision of Visual and Tactile Communications including face to face, and video interpreting services. This Lot will enable communication to take place between Deaf, Deafblind and others requiring support.
No linked documents found for this notice.
Lot Title: Visual and Tactile Communications
Lot Description: The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria; Information Security - 3.75% Social Value - 10%
Lot 3 Status: cancelled
Lot 3 Has Options: No
Lot 3 Award Criterion (quality): Mobilisation and Transition
Lot 3 Award Criterion (quality): Booking Service – Development, Implementation and Maintenance
Lot 3 Award Criterion (quality): Delivery of Bookings
Lot 3 Award Criterion (quality): Staff recruitment, retention and performance
Lot 3 Award Criterion (quality): Supplier Telephone Helpdesk
Lot 3 Award Criterion (quality): Complaints and Feedback
Lot 3 Award Criterion (quality): Stakeholder engagement and Continuous Improvement
Lot 3 Award Criterion (quality): Interpreter Recruitment
Lot 3 Award Criterion (quality): Training and Quality Management
Lot 3 Award Criterion (quality): Fraud, Corruption and Bribery
Contract Title: Visual and Tactile Communications
Award Title: Visual and Tactile Communications
{
"awards": [
{
"id": "005961-2026-1",
"relatedLots": [
"3"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-172410",
"name": "Clarion Interpreting Limited"
}
],
"title": "Visual and Tactile Communications"
}
],
"bids": {
"statistics": [
{
"id": "3",
"measure": "bids",
"relatedLot": "3",
"value": 2
}
]
},
"buyer": {
"id": "GB-FTS-6365",
"name": "Ministry of Justice"
},
"contracts": [
{
"awardID": "005961-2026-1",
"dateSigned": "2026-01-21T00:00:00Z",
"id": "005961-2026-1",
"status": "active",
"title": "Visual and Tactile Communications",
"value": {
"amount": 10900000,
"currency": "GBP"
}
}
],
"date": "2026-01-22T16:58:48Z",
"id": "005961-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-04a54f",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SW1H 9AJ",
"region": "UK",
"streetAddress": "102 Petty France"
},
"contactPoint": {
"email": "Elise.Ballantyne@justice.gov.uk"
},
"details": {
"classifications": [
{
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
"id": "MINISTRY",
"scheme": "TED_CA_TYPE"
},
{
"description": "General public services",
"id": "01",
"scheme": "COFOG"
}
],
"url": "https://www.gov.uk/government/organisations/ministry-of-justice"
},
"id": "GB-FTS-6365",
"identifier": {
"legalName": "Ministry of Justice"
},
"name": "Ministry of Justice",
"roles": [
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"centralPurchasingBody"
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},
{
"address": {
"countryName": "United Kingdom",
"locality": "Leeds",
"region": "UK"
},
"details": {
"scale": "sme"
},
"id": "GB-FTS-172410",
"identifier": {
"legalName": "Clarion Interpreting Limited"
},
"name": "Clarion Interpreting Limited",
"roles": [
"supplier"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London"
},
"id": "GB-FTS-66",
"identifier": {
"legalName": "The High Court of England and Wales"
},
"name": "The High Court of England and Wales",
"roles": [
"reviewBody"
]
}
],
"tag": [
"award",
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"tender": {
"classification": {
"description": "Interpretation services",
"id": "79540000",
"scheme": "CPV"
},
"coveredBy": [
"GPA"
],
"description": "The provision of Visual and Tactile Communications including face to face,\u00a0and video interpreting services. This Lot will enable communication to take place between Deaf, Deafblind and others requiring support.",
"id": "ocds-h6vhtk-04a54f",
"items": [
{
"additionalClassifications": [
{
"description": "Interpretation services",
"id": "79540000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UK"
}
],
"id": "3",
"relatedLot": "3"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "7.5%",
"name": "Mobilisation and Transition",
"type": "quality"
},
{
"description": "15%",
"name": "Booking Service \u2013 Development, Implementation and Maintenance\u202f",
"type": "quality"
},
{
"description": "15%",
"name": "Delivery of Bookings",
"type": "quality"
},
{
"description": "3.75%",
"name": "Staff recruitment, retention and performance",
"type": "quality"
},
{
"description": "7.5%",
"name": "Supplier Telephone Helpdesk",
"type": "quality"
},
{
"description": "7.5%",
"name": "Complaints and Feedback",
"type": "quality"
},
{
"description": "3.75%",
"name": "Stakeholder engagement and Continuous Improvement",
"type": "quality"
},
{
"description": "15%",
"name": "Interpreter Recruitment",
"type": "quality"
},
{
"description": "7.5%",
"name": "Training and Quality Management",
"type": "quality"
},
{
"description": "3.75%",
"name": "Fraud, Corruption and Bribery",
"type": "quality"
},
{
"description": "Price Per Quality Point",
"type": "price"
}
]
},
"description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services\u00a0for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nInformation Security - 3.75%\nSocial Value - 10%",
"hasOptions": false,
"id": "3",
"status": "cancelled",
"title": "Visual and Tactile Communications"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "Language Services - Lot 3"
}
}