Buyer Name: Ministry of Justice
Buyer Address: 102 Petty France, London, UK, SW1H 9AJ, United Kingdom
Contact Email: Elise.Ballantyne@justice.gov.uk
Language Services - Lot 4
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
12900000.0 GBP
12900000.0 GBP
Published
22 Jan 2026, 16:59
22 Jan 2026, 16:59
Deadline
n/a
n/a
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
80000000 - Education and training services
80000000 - Education and training services
Region
n/a
n/a
Awarded To
The Language Shop Limited
The Language Shop Limited
Official Source
Open Find a Tender
Open Find a Tender
Description
The provision of Quality and Assurance of all Language Services contracts. This provision enables assurance in process and quality for the other Language Services Lots.
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot Title: Quality and Assurance
Lot Description: The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria; Fraud, corruption, and bribery - 3.75% Information Security - 3.75% Social Value - 10%
Lot 4 Status: cancelled
Lot 4 Has Options: No
Lot 4 Award Criterion (quality): Mobilisation and Transition
Lot 4 Award Criterion (quality): Staff Recruitment, retention, and performance
Lot 4 Award Criterion (quality): MoJ Register
Lot 4 Award Criterion (quality): Interpreter assessments – Planned and Individual
Lot 4 Award Criterion (quality): Assurance Activity
Lot 4 Award Criterion (quality): Trainee Scheme
Lot 4 Award Criterion (quality): Recruitment of Assessors
Lot 4 Award Criterion (quality): Training and Quality Management
Lot 4 Award Criterion (quality): Complaints and Feedback
Lot 4 Award Criterion (quality): Stakeholder engagement and continuous improvement
Contracts
Contract Title: Quality and Assurance
Awards
Award Title: Quality and Assurance
Raw Notice JSON
Expand raw payload
{
"awards": [
{
"id": "005963-2026-1",
"relatedLots": [
"4"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-15629",
"name": "The Language Shop Limited"
}
],
"title": "Quality and Assurance"
}
],
"bids": {
"statistics": [
{
"id": "4",
"measure": "bids",
"relatedLot": "4",
"value": 2
}
]
},
"buyer": {
"id": "GB-FTS-6365",
"name": "Ministry of Justice"
},
"contracts": [
{
"awardID": "005963-2026-1",
"dateSigned": "2026-01-19T00:00:00Z",
"id": "005963-2026-1",
"status": "active",
"title": "Quality and Assurance",
"value": {
"amount": 12900000,
"currency": "GBP"
}
}
],
"date": "2026-01-22T16:59:50Z",
"id": "005963-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-04a54f",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SW1H 9AJ",
"region": "UK",
"streetAddress": "102 Petty France"
},
"contactPoint": {
"email": "Elise.Ballantyne@justice.gov.uk"
},
"details": {
"classifications": [
{
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
"id": "MINISTRY",
"scheme": "TED_CA_TYPE"
},
{
"description": "General public services",
"id": "01",
"scheme": "COFOG"
}
],
"url": "https://www.gov.uk/government/organisations/ministry-of-justice"
},
"id": "GB-FTS-6365",
"identifier": {
"legalName": "Ministry of Justice"
},
"name": "Ministry of Justice",
"roles": [
"buyer",
"centralPurchasingBody"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"region": "UK"
},
"details": {
"scale": "sme"
},
"id": "GB-FTS-15629",
"identifier": {
"legalName": "The Language Shop Limited"
},
"name": "The Language Shop Limited",
"roles": [
"supplier"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London"
},
"id": "GB-FTS-66",
"identifier": {
"legalName": "The High Court of England and Wales"
},
"name": "The High Court of England and Wales",
"roles": [
"reviewBody"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"classification": {
"description": "Education and training services",
"id": "80000000",
"scheme": "CPV"
},
"coveredBy": [
"GPA"
],
"description": "The provision of Quality and Assurance of all Language Services contracts. This provision enables assurance in process and quality for the other Language Services Lots.\u00a0",
"id": "ocds-h6vhtk-04a54f",
"items": [
{
"additionalClassifications": [
{
"description": "Education and training services",
"id": "80000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UK"
}
],
"id": "4",
"relatedLot": "4"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "7.5%",
"name": "Mobilisation and Transition",
"type": "quality"
},
{
"description": "3.75%",
"name": "Staff Recruitment, retention, and performance",
"type": "quality"
},
{
"description": "15%",
"name": "MoJ Register\u202f",
"type": "quality"
},
{
"description": "15%",
"name": "Interpreter assessments \u2013 Planned and Individual\u202f",
"type": "quality"
},
{
"description": "3.75%",
"name": "Assurance Activity\u202f",
"type": "quality"
},
{
"description": "3.75%",
"name": "Trainee Scheme",
"type": "quality"
},
{
"description": "15%",
"name": "Recruitment of Assessors\u202f",
"type": "quality"
},
{
"description": "7.5%",
"name": "Training and Quality Management",
"type": "quality"
},
{
"description": "7.5%",
"name": "Complaints and Feedback",
"type": "quality"
},
{
"description": "3.75%",
"name": "Stakeholder engagement and continuous improvement\u202f\u202f",
"type": "quality"
},
{
"description": "Price Per Quality Point",
"type": "price"
}
]
},
"description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services\u00a0for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nFraud, corruption, and bribery\u202f - 3.75%\nInformation Security - 3.75%\nSocial Value - 10%",
"hasOptions": false,
"id": "4",
"status": "cancelled",
"title": "Quality and Assurance"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "Language Services - Lot 4"
}
}