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Service, Repairs and Installation of Communal Heating Systems and Heat Networks

THE GUINNESS PARTNERSHIP LIMITED

Buyer Contact Info

Buyer Name: THE GUINNESS PARTNERSHIP LIMITED

Buyer Address: 7th Floor, 350 Euston Road, London, UKI31, NW1 3AX, United Kingdom

Contact Email: procurement@guinness.org.uk

Status
active
Procedure
selective
Value
135190980.0 GBP
Gross: 135190980 GBP
Published
23 Jan 2026, 09:26
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
45331100 - Central-heating installation work
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Guinness Partnership Limited (TGPL) and all of its subsidiaries is seeking organisations to provide Service, Repair and Installation Services to communal heating systems and heat networks in properties owned and managed by Guinness. Services are to include the servicing, maintenance and responsive repairs of all gas boilers, heat pumps, communal plant rooms, commercial gas catering equipment and heat networks in accordance with the Contract Specification, current gas regulations, and upcoming heat network regulations. Guinness currently have 133 heat networks that provide heating and hot water to our residents and leaseholders.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://supplierlive.proactisp2p.com/Account/Login

Link Description: From the Proactis home page, select "Opportunities" and filter the "Customer Name" to "The Guinness Partnership"

External Link: https://www.find-tender.service.gov.uk/Notice/006025-2026

Link Description: Tender notice on Find a Tender

Lots

Lot Title: Communal - Greater Manchester

Lot Description: The requirements comprise of a planned preventative maintenance service and reactive maintenance services of communal heating systems and heat networks in Greater Manchester. The requirements may include planned upgrade works and retrofit of systems. Guinness currently has 26 communal plant rooms which provide heat and hot water to 930 properties in this Lot. Further details can be found in the Procurement Documents. Guinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.

Lot 1 Status: active

Lot 1 Has Options: Yes

Lot 1 Options: The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again. Any planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful Supplier(s).

Lot 1 Value: GBP 17,597,079

Lot 1 Value (Gross): GBP 21,116,495

Lot 1 Contract Start: 2026-09-01T00:00:00+01:00

Lot 1 Contract End: 2031-08-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (cost): Cost (40%)

Lot 1 Award Criterion (quality): Quality (55%)

Lot 1 Award Criterion (quality): Operational Scenario (5%)

Lot Title: Communal - North West

Lot Description: The requirements comprise of a planned preventative maintenance service and reactive maintenance services of communal heating systems and heat networks in the North West (excluding Greater Manchester). The requirements may include planned upgrade works and retrofit of systems. Guinness currently has 15 communal plant rooms which provide heat and hot water to 568 properties in this Lot. Further details can be found in the Procurement Documents. Guinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.

Lot 2 Status: active

Lot 2 Has Options: Yes

Lot 2 Options: The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again. Any planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful Supplier(s).

Lot 2 Value (Gross): GBP 12,896,956

Lot 2 Contract Start: 2026-09-01T00:00:00+01:00

Lot 2 Contract End: 2031-08-31T23:59:59+01:00

Lot 2 SME Suitable: Yes

Lot 2 Award Criterion (cost): Cost (40%)

Lot 2 Award Criterion (quality): Quality (55%)

Lot 2 Award Criterion (quality): Operational Scenario (5%)

Lot Title: Communal - Yorkshire, Lincolnshire, Nottinghamshire and Derbyshire

Lot Description: The requirements comprise of a planned preventative maintenance service and reactive maintenance services of communal heating systems and heat networks in Yorkshire, Lincolnshire, Nottinghamshire and Derbyshire. The requirements may include planned upgrade works and retrofit of systems. Guinness currently has 26 communal plant rooms which provide heat and hot water to 691 properties in this Lot. Further details can be found in the Procurement Documents. Guinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.

Lot 3 Status: active

Lot 3 Has Options: Yes

Lot 3 Options: The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again. Any planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful Supplier(s).

Lot 3 Value (Gross): GBP 15,689,783

Lot 3 Contract Start: 2026-09-01T00:00:00+01:00

Lot 3 Contract End: 2031-08-31T23:59:59+01:00

Lot 3 SME Suitable: Yes

Lot 3 Award Criterion (cost): Cost (40%)

Lot 3 Award Criterion (quality): Quality (55%)

Lot 3 Award Criterion (quality): Operational Scenario (5%)

Lot Title: Communal - London East

Lot Description: The requirements comprise of a planned preventative maintenance service and reactive maintenance services of communal heating systems and heat networks in London East. The requirements may include planned upgrade works and retrofit of systems. Guinness currently has 7 communal plant rooms which provide heat and hot water to 1,740 properties in this Lot. Further details can be found in the Procurement Documents. Guinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.

Lot 4 Status: active

Lot 4 Has Options: Yes

Lot 4 Options: The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again. Any planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful Supplier(s).

Lot 4 Value (Gross): GBP 39,508,281

Lot 4 Contract Start: 2026-09-01T00:00:00+01:00

Lot 4 Contract End: 2031-08-31T23:59:59+01:00

Lot 4 SME Suitable: Yes

Lot 4 Award Criterion (cost): Cost (40%)

Lot 4 Award Criterion (quality): Quality (55%)

Lot 4 Award Criterion (quality): Operational Scenario (5%)

Lot Title: Communal - London West & Home Counties

Lot Description: The requirements comprise of a planned preventative maintenance service and reactive maintenance services of communal heating systems and heat networks in London West and Home Counties. The requirements may include planned upgrade works and retrofit of systems. Guinness currently has 17 communal plant rooms which provide heat and hot water to 615 properties in this Lot. Further details can be found in the Procurement Documents. Guinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.

Lot 5 Status: active

Lot 5 Has Options: Yes

Lot 5 Options: The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again. Any planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful Supplier(s).

Lot 5 Value (Gross): GBP 13,964,134

Lot 5 Contract Start: 2026-09-01T00:00:00+01:00

Lot 5 Contract End: 2031-08-31T23:59:59+01:00

Lot 5 SME Suitable: Yes

Lot 5 Award Criterion (cost): Cost (40%)

Lot 5 Award Criterion (quality): Quality (55%)

Lot 5 Award Criterion (quality): Operational Scenario (5%)

Lot Title: Communal - Southeast & South Coast

Lot Description: The requirements comprise of a planned preventative maintenance service and reactive maintenance services of communal heating systems and heat networks in the Southeast and South Coast. The requirements may include planned upgrade works and retrofit of systems. Guinness currently has 16 communal plant rooms which provide heat and hot water to 415 properties in this Lot. Further details can be found in the Procurement Documents. Guinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.

Lot 6 Status: active

Lot 6 Has Options: Yes

Lot 6 Options: The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again. Any planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful Supplier(s).

Lot 6 Value (Gross): GBP 9,422,952

Lot 6 Contract Start: 2026-09-01T00:00:00+01:00

Lot 6 Contract End: 2031-08-31T23:59:59+01:00

Lot 6 SME Suitable: Yes

Lot 6 Award Criterion (cost): Cost (40%)

Lot 6 Award Criterion (quality): Quality (55%)

Lot 6 Award Criterion (quality): Operational Scenario (5%)

Lot Title: Communal - Southwest

Lot Description: The requirements comprise of a planned preventative maintenance service and reactive maintenance services of communal heating systems and heat networks in the Southwest. The requirements may include planned upgrade works and retrofit of systems. Guinness currently has 34 communal plant rooms which provide heat and hot water to 995 properties in this Lot. Further details can be found in the Procurement Documents. Guinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.

Lot 7 Status: active

Lot 7 Has Options: Yes

Lot 7 Options: The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again. Any planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful Supplier(s).

Lot 7 Value (Gross): GBP 22,592,379

Lot 7 Contract Start: 2026-09-01T00:00:00+01:00

Lot 7 Contract End: 2031-08-31T23:59:59+01:00

Lot 7 SME Suitable: Yes

Lot 7 Award Criterion (cost): Cost (40%)

Lot 7 Award Criterion (quality): Quality (55%)

Lot 7 Award Criterion (quality): Operational Scenario (5%)

Documents

Document Description: Not published

Document Description: From the Proactis home page, select "Opportunities" and filter the "Customer Name" to "The Guinness Partnership"

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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              "name": "Cost",
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                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 55,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Operational Scenario",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-08-31T23:59:59+01:00",
          "maxExtentDate": "2041-08-31T23:59:59Z",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "The requirements comprise of a planned preventative maintenance service and reactive maintenance services of  communal heating systems and heat networks in the North West (excluding Greater Manchester). The requirements may include  planned upgrade works and retrofit of systems.\nGuinness currently has 15 communal plant rooms which provide heat and hot water to 568 properties in this Lot.\nFurther details can be found in the Procurement Documents.\nGuinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "2",
        "options": {
          "description": "The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again.\nAny planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful  Supplier(s)."
        },
        "renewal": {
          "description": "The Contract will be for an initial term of five years extendable at Guinness\u0027 sole discretion and subject to performance, for two further periods of five years, giving a total of 15 years. The extensions may be taken as single years."
        },
        "secondStage": {
          "minimumCandidates": 5
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Participants are required to demonstrate sufficient economic and financial standing by meeting the minimum turnover requirements and financial risk assessment as described in the Procurement Documents.\nParticipants are required to demonstrate commitment that they can secure insurances as described in the Procurement Documents.",
              "type": "economic"
            },
            {
              "description": "Participants must evidence that they have in place or commit to having in place before the contract start date, the following qualifications and standards or equivalent:\n\u2022\tGas Safe Registration (both the organisation and the employees)\n\u2022\tCOCN1 Core Commercial Gas Safety (employees only)\n\u2022\tCCCN1 Core Commercial Catering Gas Safety (employees only)",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Communal - North West",
        "value": {
          "amountGross": 12896956,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 55,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Operational Scenario",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-08-31T23:59:59+01:00",
          "maxExtentDate": "2041-08-31T23:59:59Z",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "The requirements comprise of a planned preventative maintenance service and reactive maintenance services of  communal heating systems and heat networks in Yorkshire, Lincolnshire, Nottinghamshire and Derbyshire. The requirements may include  planned upgrade works and retrofit of systems.\nGuinness currently has 26 communal plant rooms which provide heat and hot water to 691 properties in this Lot.\nFurther details can be found in the Procurement Documents.\nGuinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "3",
        "options": {
          "description": "The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again.\nAny planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful  Supplier(s)."
        },
        "renewal": {
          "description": "The Contract will be for an initial term of five years extendable at Guinness\u0027 sole discretion and subject to performance, for two further periods of five years, giving a total of 15 years. The extensions may be taken as single years."
        },
        "secondStage": {
          "minimumCandidates": 5
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Participants are required to demonstrate sufficient economic and financial standing by meeting the minimum turnover requirements and financial risk assessment as described in the Procurement Documents.\nParticipants are required to demonstrate commitment that they can secure insurances as described in the Procurement Documents.",
              "type": "economic"
            },
            {
              "description": "Participants must evidence that they have in place or commit to having in place before the contract start date, the following qualifications and standards or equivalent:\n\u2022\tGas Safe Registration (both the organisation and the employees)\n\u2022\tCOCN1 Core Commercial Gas Safety (employees only)\n\u2022\tCCCN1 Core Commercial Catering Gas Safety (employees only)",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Communal - Yorkshire, Lincolnshire, Nottinghamshire and Derbyshire",
        "value": {
          "amountGross": 15689783,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 55,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Operational Scenario",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-08-31T23:59:59+01:00",
          "maxExtentDate": "2041-08-31T23:59:59Z",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "The requirements comprise of a planned preventative maintenance service and reactive maintenance services of  communal heating systems and heat networks in London East. The requirements may include  planned upgrade works and retrofit of systems.\nGuinness currently has 7 communal plant rooms which provide heat and hot water to 1,740 properties in this Lot.\nFurther details can be found in the Procurement Documents.\nGuinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "4",
        "options": {
          "description": "The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again.\nAny planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful  Supplier(s)."
        },
        "renewal": {
          "description": "The Contract will be for an initial term of five years extendable at Guinness\u0027 sole discretion and subject to performance, for two further periods of five years, giving a total of 15 years. The extensions may be taken as single years."
        },
        "secondStage": {
          "minimumCandidates": 5
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Participants are required to demonstrate sufficient economic and financial standing by meeting the minimum turnover requirements and financial risk assessment as described in the Procurement Documents.\nParticipants are required to demonstrate commitment that they can secure insurances as described in the Procurement Documents.",
              "type": "economic"
            },
            {
              "description": "Participants must evidence that they have in place or commit to having in place before the contract start date, the following qualifications and standards or equivalent:\n\u2022\tGas Safe Registration (both the organisation and the employees)\n\u2022\tCOCN1 Core Commercial Gas Safety (employees only)\n\u2022\tCCCN1 Core Commercial Catering Gas Safety (employees only)",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Communal - London East",
        "value": {
          "amountGross": 39508281,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 55,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Operational Scenario",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-08-31T23:59:59+01:00",
          "maxExtentDate": "2041-08-31T23:59:59Z",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "The requirements comprise of a planned preventative maintenance service and reactive maintenance services of  communal heating systems and heat networks in London West and Home Counties. The requirements may include  planned upgrade works and retrofit of systems.\nGuinness currently has 17 communal plant rooms which provide heat and hot water to 615 properties in this Lot.\nFurther details can be found in the Procurement Documents.\nGuinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "5",
        "options": {
          "description": "The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again.\nAny planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful  Supplier(s)."
        },
        "renewal": {
          "description": "The Contract will be for an initial term of five years extendable at Guinness\u0027 sole discretion and subject to performance, for two further periods of five years, giving a total of 15 years. The extensions may be taken as single years."
        },
        "secondStage": {
          "minimumCandidates": 5
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Participants are required to demonstrate sufficient economic and financial standing by meeting the minimum turnover requirements and financial risk assessment as described in the Procurement Documents.\nParticipants are required to demonstrate commitment that they can secure insurances as described in the Procurement Documents.",
              "type": "economic"
            },
            {
              "description": "Participants must evidence that they have in place or commit to having in place before the contract start date, the following qualifications and standards or equivalent:\n\u2022\tGas Safe Registration (both the organisation and the employees)\n\u2022\tCOCN1 Core Commercial Gas Safety (employees only)\n\u2022\tCCCN1 Core Commercial Catering Gas Safety (employees only)",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Communal - London West \u0026 Home Counties",
        "value": {
          "amountGross": 13964134,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 55,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Operational Scenario",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-08-31T23:59:59+01:00",
          "maxExtentDate": "2041-08-31T23:59:59Z",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "The requirements comprise of a planned preventative maintenance service and reactive maintenance services of  communal heating systems and heat networks in the Southeast and South Coast. The requirements may include  planned upgrade works and retrofit of systems.\nGuinness currently has 16 communal plant rooms which provide heat and hot water to 415 properties in this Lot.\nFurther details can be found in the Procurement Documents.\nGuinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "6",
        "options": {
          "description": "The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again.\nAny planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful  Supplier(s)."
        },
        "renewal": {
          "description": "The Contract will be for an initial term of five years extendable at Guinness\u0027 sole discretion and subject to performance, for two further periods of five years, giving a total of 15 years. The extensions may be taken as single years."
        },
        "secondStage": {
          "minimumCandidates": 5
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Participants are required to demonstrate sufficient economic and financial standing by meeting the minimum turnover requirements and financial risk assessment as described in the Procurement Documents.\nParticipants are required to demonstrate commitment that they can secure insurances as described in the Procurement Documents.",
              "type": "economic"
            },
            {
              "description": "Participants must evidence that they have in place or commit to having in place before the contract start date, the following qualifications and standards or equivalent:\n\u2022\tGas Safe Registration (both the organisation and the employees)\n\u2022\tCOCN1 Core Commercial Gas Safety (employees only)\n\u2022\tCCCN1 Core Commercial Catering Gas Safety (employees only)",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Communal - Southeast \u0026 South Coast",
        "value": {
          "amountGross": 9422952,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 55,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Operational Scenario",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-08-31T23:59:59+01:00",
          "maxExtentDate": "2041-08-31T23:59:59Z",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "The requirements comprise of a planned preventative maintenance service and reactive maintenance services of  communal heating systems and heat networks in the Southwest. The requirements may include  planned upgrade works and retrofit of systems.\nGuinness currently has 34 communal plant rooms which provide heat and hot water to 995 properties in this Lot.\nFurther details can be found in the Procurement Documents.\nGuinness gives no guarantee on the volume of services that may be required during the contract as property numbers may increase or decrease during the term of the contract.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "7",
        "options": {
          "description": "The contract will be managed through Key Performance Indicators. In the event of a supplier performance failure, a supplier in another Lot may have its contract scope extended to include the requirements for properties where the failure occurred until assurance can be given that the reasons for the original failure have been rectified and will not occur again.\nAny planned upgrades or retrofit works may be tendered for separately and are not guaranteed to be given to the successful  Supplier(s)."
        },
        "renewal": {
          "description": "The Contract will be for an initial term of five years extendable at Guinness\u0027 sole discretion and subject to performance, for two further periods of five years, giving a total of 15 years. The extensions may be taken as single years."
        },
        "secondStage": {
          "minimumCandidates": 5
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Participants are required to demonstrate sufficient economic and financial standing by meeting the minimum turnover requirements and financial risk assessment as described in the Procurement Documents.\nParticipants are required to demonstrate commitment that they can secure insurances as described in the Procurement Documents.",
              "type": "economic"
            },
            {
              "description": "Participants must evidence that they have in place or commit to having in place before the contract start date, the following qualifications and standards or equivalent:\n\u2022\tGas Safe Registration (both the organisation and the employees)\n\u2022\tCOCN1 Core Commercial Gas Safety (employees only)\n\u2022\tCCCN1 Core Commercial Catering Gas Safety (employees only)",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Communal - Southwest",
        "value": {
          "amountGross": 22592379,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "This Competitive Flexible Procedure will be conducted in three stages.\nStage 1 - Procurement Specific Questionnaire: Assessment of the Conditions of Participation on a pass / fail basis and scored quality questions to shortlist Participants to be invited to tender. It is intended to shortlist a minimum of 5 and a maximum of 7 Participants per Lot. Should Participant\u0027s that are ranked 6th and 7th be more than 2 percentage points below that of the 5th ranked Participant, Guinness reserve the right not to shortlist the Participant\u0027s ranked 6th and 7th.\nStage 2 - Invitation to Tender: Assessment of scored quality questions and pricing submission. Quality questions will be weighted at 55% and pricing weighted at 40%. Further details are provided in the Procurement Documents.\nStage 3 - Operational Scenario: Assessment of the approach to a realistic scenario which will be weighted at 5%. Following the evaluation of Stage 2 (quality and price), only those suppliers that have a mathematical chance of being successful will be invited to Stage 3. Participants that have a score which is greater than 5% below the highest ranked bidder, may not be invited to take part in stage 3 and will be informed that they are  unsuccessful in the tender process.\nGuinness reserves the right to refine the procurement documents prior to Stage 2.\nIt is the intention to appoint one supplier per Lot."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "riskDetails": "The Contract may be modified on the materialisation of a known risk within the meaning of section 74 and paragraph 5 of Schedule 8 to the Act. The following risks have been identified for this Contract:\n1.\tAwaab\u0027s Law came into effect in October 2025 with the law being extended in 2026 and 2027 to address further Housing Health and Safety Rating System hazards.\n2.\tThere is the ever-present possibility of mergers between Guinness and other housing organisations, which could substantially alter the current property numbers. Whilst there are not currently any such major projects known to the Procurement Team, this is extremely common within our sector and is not outside of the realms of possibility during the Contract Term.\n3.\tProperty numbers will fluctuate due to property disposal, acquisition, or the development build programme. It is not possible to know how this will impact the property numbers anticipated under this Contract and in turn the impact on the Contract value.\n4.\tExternal factors could also impact upon the scope and associate cost of requirements, due to the introduction of new legislation or regulation. For example changes in law relating to National Insurance and Minimum National Wage which will impact the Supplier\u0027s ability to deliver the Contract at the tendered sum and in line with CPI provisions in the Contract. It is not possible to predict any increases in labour costs and the impact on the Contract value.\n5.\tSignificant shifts in the economy impacting the cost of materials.\n6.\tIncrease in contract value due to higher than expected replacement heating systems or retrofit requirements.\n7.\tIncrease in contract value due to higher than expected CPI increases.\n8.\tDecrease in contract value due to lower than expected budget allocation.\n9.\tQuality of heating systems in properties that are acquired or through merger is unknown could result in a higher than expected requirement to replace the equipment or to retrofit to bring up to a compliant standard.\n10.\tThe works required to bring the heating systems up to the standards of the Heat Network Regulations is unknown and may be greater than expected.\n11.\tAmendments to the Heat Network Regulations could impact on the requirements of the Contract. For example, impact to reportable KPIs to Ofgem, and Guinness KPIs, and implementation of Heat Network Zoning.\n12.\tIn the instance of contract termination due to continued poor performance, one of the suppliers operating in the other lots will be awarded the contract without re-opening competition.\n13.\tThe contract has provision to extend the contract for up to a further 10 years. The extensions may be exercised as single years or as two periods of five years.\n14.\tThe frequency of servicing may change each year based on budget allocation and business performance and may be reduced in year with limited notice.\n15.\tThe KPIs outlined in Appendix B are subject to change in response to updates in heat network regulations and evolving expectations on Guinness regarding the management of its heat networks.\n16.\tGuinness reserves the right to remove water sampling and dosing activities from the contract if Guinness chooses to engage other parties for this work or tender for a dedicated water quality contractor.\n17.\tGuinness will review its policies annually. As a result, policies may change during the Contract Term, and new policies may be introduced that will form part of the Contract. This may impact the scope and Total Contract Value.\n18.\tDemarcation of responsibility during defect liability period may change during the Contract Term and may include a different approach for each new development. Such as the Contractor only being responsible for in-property servicing and repairs and gas compliance, to all service outlined in the Contract.",
    "status": "active",
    "submissionMethodDetails": "https://supplierlive.proactisp2p.com/Account/Login",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "Service, Repairs and Installation of Communal Heating Systems and Heat Networks",
    "value": {
      "amountGross": 135190980,
      "currency": "GBP"
    }
  }
}