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External Variable Data Print Services

London Borough of Hackney

Buyer Contact Info

Buyer Name: London Borough of Hackney

Buyer Address: Hackney Service Centre, Hackney, UKI41, E8 1DY, United Kingdom

Contact Name: Brian Clark

Contact Email: brian.clark@ipswich.gov.uk

Contact Telephone: 020 8356 3000

Status
active
Procedure
open
Value
20000000.0 GBP
Gross: 24000000 GBP
Published
26 Jan 2026, 11:38
Deadline
23 Feb 2026, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79820000 - Services related to printing
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Tender Opportunity: Comprehensive Print & Mailing Services for Hackney Council Hackney Council invites experienced suppliers to tender for the provision of high-volume, secure, and sustainable print and mailing services. This contract covers Council Tax, National Non-Domestic Rates (NNDR), Housing Benefits, Parking Services, Housing Rents, and Electoral Services. Key Requirements: - Data Handling: Process large volumes of Council Tax, NNDR, and Housing Benefit data using secure FTP and various file formats. Immediate production capability required at contract start. -Annual & Ad-Hoc Billing: Print and mail approximately 123,000 Council Tax bills, 13,000 NNDR bills, and 30,000 benefit notifications annually, plus frequent ad-hoc and recovery mailings. - Document Management: Sort, collate, and deliver all documents and inserts to Royal Mail or Council offices. Provide secure handling for returned mail and undelivered items. - Sustainability: Use FSC-certified or recycled paper, minimize waste, and offer recyclable, non-plastic window envelopes. Demonstrate robust environmental and GDPR-compliant processes. - Parking & Housing Services: Print statutory parking notices, permit reminders, rent statements, and service charge booklets, with same-day or next-day turnaround as required. - Electoral Services: Print poll cards, ballot papers, and postal packs, ensuring strict security, confidentiality, and business continuity. - Innovation: Propose options for e-billing, e-notifications, and process improvements. Collaborate proactively with the Council to enhance service delivery. Who Should Apply? Suppliers with proven experience in large-scale, secure print and mail operations for public sector clients, who can demonstrate compliance, reliability, and a commitment to sustainability. To Express Interest: Register onto the London Tenders Portal, www.londontenders.org,and search for the project using the Project Information reference: DN797953

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: www.londontenders.org

Link Description: Search for the tender using the following information: Tender Title: External Variable Data Print Services Project reference: DN797953

Link Description: Suppliers should register, free of charge, on the London Tenders Website and then they may download the full tender pack. Tendernder Title: External Variable Data Print Services ProContract reference: DN797953

External Link: https://www.find-tender.service.gov.uk/Notice/006559-2026

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 20,000,000

Lot 1 Value (Gross): GBP 24,000,000

Lot 1 Contract Start: 2026-05-15T00:00:00+01:00

Lot 1 Contract End: 2031-05-15T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (price): Suppliers Price Submission (40%)

Lot 1 Award Criterion (quality): Quality (60%)

Documents

Document Description: Search for the tender using the following information: Tender Title: External Variable Data Print Services Project reference: DN797953

Document Description: Suppliers should register, free of charge, on the London Tenders Website and then they may download the full tender pack. Tendernder Title: External Variable Data Print Services ProContract reference: DN797953

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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