The Provision of a Technology Enabled Care (TEC) Monitoring Service

{
  "buyer": {
    "id": "GB-PPON-PPQG-8216-YQLW",
    "name": "Bridgend County Borough Council"
  },
  "date": "2026-01-28T16:43:26Z",
  "id": "007753-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-06114c",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Bridgend",
        "postalCode": "CF31 4WB",
        "region": "UKL17",
        "streetAddress": "Bridgend County Borough Council"
      },
      "contactPoint": {
        "email": "tenders@bridgend.gov.uk",
        "name": "Helen Watkins",
        "telephone": "+441656643643"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Welsh devolved regulations apply",
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ],
        "url": "https://www.bridgend.gov.uk"
      },
      "id": "GB-PPON-PPQG-8216-YQLW",
      "identifier": {
        "id": "PPQG-8216-YQLW",
        "scheme": "GB-PPON"
      },
      "name": "Bridgend County Borough Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "Due to time restraints and critical requirement of contract award by July 2026"
  },
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-04-13T23:59:59+01:00"
    },
    "contractTerms": {
      "financialTerms": "See tender pack"
    },
    "description": "Bridgend County Borough Council is recommissioning a Technology Enabled Care (TEC) Monitoring Service, and the Council wishes to appoint one Provider that has the facilities, proven ability and experience of delivering a high quality TEC Monitoring Service, which will operate on a twenty-four hours a day, seven days a week basis, to receive calls/alerts raised by TEC Equipment, or activated by Individuals, and to provide an appropriate response.\nBridgend County Borough Council is committed to further developing Technology Enabled Care as part of its continued approach to supporting people to live independently, in their own homes for longer, and this Service will support and facilitate this work and preventative approach to supporting individuals within Bridgend County Borough.\nThe successful provider will also have strongly demonstrated they have the skills, experience and understanding of undertaking this work in a social care environment, and in particular to people with a range of needs, who may also be regarded as vulnerable, including older people and people with complex needs.",
    "documents": [
      {
        "description": "Ref: itt_122824 - B475 - The Provision of a Technology Enabled Care",
        "documentType": "biddingDocuments",
        "id": "L-4",
        "url": "https://etenderwales.ukp.app.jaggaer.com/web/login.shtml"
      },
      {
        "description": "Bidders are to access for free all the documents from etenderwales, within the following reference and title:\nitt_122824 - B475 - The Provision of a Technology Enabled Care (TEC) Monitoring ",
        "documentType": "technicalSpecifications",
        "id": "L-2",
        "url": "https://etenderwales.ukp.app.jaggaer.com/web/login.shtml"
      },
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-01-28T16:43:26Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "007753-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/007753-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-02-19T17:00:00+00:00"
    },
    "hasRecurrence": true,
    "id": "B475/26",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Social work and related services",
            "id": "85300000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKL17"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Evaluation on method statement (40%) and interview (40%)",
              "name": "Technical Evaluation ",
              "numbers": [
                {
                  "number": 80.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Evaluation on rates",
              "name": "Commercial ",
              "numbers": [
                {
                  "number": 20.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "maxExtentDate": "2032-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "With the Option for the Council to extend for a further period of up to 36 months up to 30th June 2032 subject to funding"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "see tender pack ",
              "type": "economic"
            },
            {
              "description": "see tender pack ",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 798000,
          "amountGross": 957597,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "acceleratedRationale": "Light touch contract",
      "isAccelerated": true
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2028-12-01T23:59:59+00:00"
        }
      ]
    },
    "riskDetails": "n/a",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "https://etenderwales.ukp.app.jaggaer.com/web/login.shtml",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en",
        "cy"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-02-26T12:00:00+00:00"
    },
    "title": "The Provision of a Technology Enabled Care (TEC) Monitoring Service ",
    "value": {
      "amount": 798000,
      "amountGross": 957597,
      "currency": "GBP"
    }
  }
}