PA23 UK7 PROVISION OF MEDICAL INSURANCE COVERAGE FOR COUNTRY BASED STAFF OF THE BRITISH EMBASSY BAMAKO, MALI

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Medical insurance services",
              "id": "66512220",
              "scheme": "CPV"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-172926",
          "name": "Sunu Assurance"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PXRR-8771-PHVX",
    "name": "Foreign, Commonwealth and Development Office"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "agreedMetrics": [
        {
          "description": "Provide quality service in accordance with the terms defined by the coverage policy\nMaintain wide range of quality medical structures and healthcare affiliates in Bamako and across Mali",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "KPI 1 Network of affiliates"
        },
        {
          "description": "Provision of monthly insurance claim utilisation reports",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "KPI 2 Reporting"
        },
        {
          "description": "Ensure the quality and timely delivery of the coverage and maintain a high customer satisfaction rate",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "KPI 3 Customer Satisfaction"
        },
        {
          "description": "Eligible claims submitted by the Authority\u2019s subscribers should be reviewed and processed within the contractually agreed timeframe \u2013 15 business days.\nEnsure timely processing of claims made at non network hospitals or medical structures",
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "KPI 4 Claims Processing"
        },
        {
          "description": "Ensure correct required services are always delivered, in accordance with contractual clauses and coverage terms.",
          "id": "5",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "KPI 5 Accuracy of Delivery"
        },
        {
          "description": "The supplier\u2019s response times should be within 24 hours if emergency and 48 hours if not urgent\nThe Services Manager should be available as required by client and meets on a regular basis (no less than once a quarter)",
          "id": "6",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "KPI 6 Customer Liaison Arrangements"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-12-22T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-01-29T07:55:19Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "007803-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/007803-2026"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2026-12-31T23:59:59+00:00",
        "maxExtentDate": "2027-12-31T23:59:59+00:00",
        "startDate": "2026-01-01T00:00:00+00:00"
      },
      "renewal": {
        "description": "subject to satisfactory performance"
      },
      "status": "active",
      "value": {
        "amount": 68559.3,
        "amountGross": 68559.3,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-01-29T07:55:19Z",
  "id": "007803-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-061173",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 2AH",
        "region": "UKI32",
        "streetAddress": "King Charles Street"
      },
      "contactPoint": {
        "email": "Fulufhelo.Ratshionya@fcdo.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.gov.uk/government/organisations/foreign-commonwealth-development-office"
      },
      "id": "GB-PPON-PXRR-8771-PHVX",
      "identifier": {
        "id": "PXRR-8771-PHVX",
        "scheme": "GB-PPON"
      },
      "name": "Foreign, Commonwealth and Development Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "ML",
        "countryName": "Mali",
        "locality": "Bamako",
        "postalCode": "1514",
        "region": "ML",
        "streetAddress": "Immeuble Sunu 560 Avenue de la Nation"
      },
      "contactPoint": {
        "email": "mali.iard@sunu-group.com"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-FTS-172926",
      "name": "Sunu Assurance",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The British Embassy in Bamako requires medical insurance coverage that will be provided to country based staff",
    "id": "ocds-h6vhtk-061173",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "limited",
    "procurementMethodDetails": "Below threshold - limited competition",
    "status": "complete",
    "title": "PA23 UK7 PROVISION OF MEDICAL INSURANCE COVERAGE FOR COUNTRY BASED STAFF OF THE BRITISH EMBASSY BAMAKO, MALI"
  }
}