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Audience Interactive Social Media Toolkit

BBC (British Broadcasting Corporation)

Buyer Contact Info

Buyer Name: BBC (British Broadcasting Corporation)

Buyer Address: Broadcasting House, Portland Place, London, UKI32, W1A 1AA, United Kingdom

Contact Email: no_reply@bbc.co.uk

Status
complete
Procedure
open
Value
2600000.0 GBP
Published
29 Jan 2026, 16:46
Deadline
n/a
Contract Start
16 Feb 2026, 00:00
Contract End
15 Feb 2029, 23:59
Category
n/a
CPV
72212100 - Industry specific software development services
Region
n/a
Awarded To
Bionics Corporation Ltd (Trading as Broadcast Bioncs)
Official Source
Open Find a Tender

Description

The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. Audience contributions via social media and SMS are a vital editorial component of live radio and TV programmes, often shaping content in real-time. Approximately 4,000 BBC users rely on the system to receive, moderate, and publish around four million messages per month. To ensure continuity, the BBC is procuring a new web-based Social Audience Engagement Solution. A well-structured system will provide key benefits including compliance, auditability, and adherence to governance models. Without it, there is a risk of operational gaps and non-compliance, potentially disrupting editorial workflows and impacting regulatory assurance.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": true,
      "assessmentSummariesDateSent": "2026-01-29T00:00:00+00:00",
      "contractPeriod": {
        "endDate": "2029-02-15T23:59:59+00:00",
        "maxExtentDate": "2031-02-15T23:59:59+00:00",
        "startDate": "2026-02-16T00:00:00+00:00"
      },
      "date": "2026-01-29T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-01-29T16:46:17Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "008224-2026",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/008224-2026"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Industry specific software development services",
              "id": "72212100",
              "scheme": "CPV"
            },
            {
              "description": "Communication software package",
              "id": "48510000",
              "scheme": "CPV"
            },
            {
              "description": "Communication and multimedia software package",
              "id": "48500000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-02-11T23:59:59+00:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "Initial contract is for three (3) years with an option to extend for a further two (2) years."
      },
      "standstillPeriod": {
        "endDate": "2026-02-09T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-PPON-PYBB-3762-JQQR",
          "name": "Bionics Corporation Ltd (Trading as Broadcast Bioncs)"
        }
      ],
      "value": {
        "amount": 2600000,
        "amountGross": 3120000,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "2",
        "measure": "finalStageBids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "3",
        "measure": "smeFinalStageBids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "4",
        "measure": "vcseFinalStageBids",
        "relatedLot": "1",
        "value": 0
      }
    ]
  },
  "buyer": {
    "id": "GB-PPON-PJRB-3233-GTQL",
    "name": "BBC (British Broadcasting Corporation)"
  },
  "date": "2026-01-29T16:46:17Z",
  "id": "008224-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05a6f1",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "W1A 1AA",
        "region": "UKI32",
        "streetAddress": "Broadcasting House, Portland Place"
      },
      "contactPoint": {
        "email": "no_reply@bbc.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.bbc.co.uk/supplying/"
      },
      "id": "GB-PPON-PJRB-3233-GTQL",
      "identifier": {
        "id": "PJRB-3233-GTQL",
        "scheme": "GB-PPON"
      },
      "name": "BBC (British Broadcasting Corporation)",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Haywards Heath",
        "postalCode": "RH17 7QX",
        "region": "UKJ28",
        "streetAddress": "Hurstwood Grange, Hurstwood Lane"
      },
      "contactPoint": {
        "email": "sales@bionics.co.uk"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "url": "https://www.bionics.co.uk/",
        "vcse": false
      },
      "id": "GB-PPON-PYBB-3762-JQQR",
      "identifier": {
        "id": "PYBB-3762-JQQR",
        "scheme": "GB-PPON"
      },
      "name": "Bionics Corporation Ltd (Trading as Broadcast Bioncs)",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV.\nAudience contributions via social media and SMS are a vital editorial component of live radio and TV programmes, often shaping content in real-time. Approximately 4,000 BBC users rely on the system to receive, moderate, and publish around four million messages per month.\nTo ensure continuity, the BBC is procuring a new web-based Social Audience Engagement Solution. A well-structured system will provide key benefits including compliance, auditability, and adherence to governance models. Without it, there is a risk of operational gaps and non-compliance, potentially disrupting editorial workflows and impacting regulatory assurance.",
    "id": "PROC/2025/48",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "complete",
    "title": "Audience Interactive Social Media Toolkit"
  }
}