Contract for the Provision of Staff and Student Counselling Services

{
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            {
              "description": "Guidance and counselling services",
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              "scheme": "CPV"
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            {
              "description": "Counselling services",
              "id": "85312320",
              "scheme": "CPV"
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              "countryName": "United Kingdom",
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          "id": "LOT-0001",
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      "mainProcurementCategory": "services",
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-11815511",
          "name": "SPECTRUM WELLNESS UK LTD"
        }
      ]
    },
    {
      "id": "2",
      "items": [
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              "description": "Guidance and counselling services",
              "id": "85312300",
              "scheme": "CPV"
            },
            {
              "description": "Counselling services",
              "id": "85312320",
              "scheme": "CPV"
            }
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          "deliveryAddresses": [
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              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
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          "id": "LOT-0002",
          "relatedLot": "LOT-0002"
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      "mainProcurementCategory": "services",
      "relatedLots": [
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      "status": "active",
      "suppliers": [
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          "id": "GB-COH-11815511",
          "name": "SPECTRUM WELLNESS UK LTD"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-NIC-101788",
    "name": "Queen\u0027s University Belfast"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "id": "1",
          "title": "Counselling session arranged within 48 hours of contact"
        },
        {
          "id": "2",
          "title": "First counselling session to take place within 5 days of referral"
        },
        {
          "id": "3",
          "title": "Fast track - first counselling session to take place within 24 hours of contact"
        },
        {
          "id": "4",
          "title": "Immediate telephone support provided"
        },
        {
          "id": "5",
          "title": "First counselling session to take place within 24 hours of contact"
        },
        {
          "id": "6",
          "title": "A minimum of 6 counselling sessions offered"
        },
        {
          "id": "7",
          "title": "Employee notified of Change of counsellor as soon as possible, and at least 24 hours before counselling session"
        },
        {
          "id": "8",
          "title": "Annual satisfaction surveys of the services undertaken with a 50% response from University staff."
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-12-01T00:00:00Z",
      "documents": [
        {
          "datePublished": "2026-01-30T09:25:56Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "008303-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/008303-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "options": {
        "description": "The Contract shall be for a period of 3 years, subject to satisfactory annual review, with the option to extend the contract by up to a further 24 Months .\nThis option to extend shall be entirely at the discretion of Queen\u0027s and shall be subject to satisfactory review of performance."
      },
      "period": {
        "endDate": "2029-01-10T23:59:59Z",
        "maxExtentDate": "2031-01-10T23:59:59Z",
        "startDate": "2026-01-11T00:00:00Z"
      },
      "renewal": {
        "description": "The Contract shall be for a period of 3 years, subject to satisfactory annual review, with the option to extend the contract by up to a further 24 Months .\nThis option to extend shall be entirely at the discretion of Queen\u0027s and shall be subject to satisfactory review of performance."
      },
      "status": "active",
      "title": "Contract for the Provision of Staff and Student Counselling Services, Lot 1 - Provision of an Employee Assistance Programme",
      "value": {
        "amount": 300000,
        "amountGross": 360000,
        "currency": "GBP"
      }
    },
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "id": "1",
          "title": "Access to appointment"
        },
        {
          "id": "2",
          "title": "Face to face therapy"
        },
        {
          "id": "3",
          "title": "Out of Hours Support Call"
        },
        {
          "id": "4",
          "title": "Self-help education"
        },
        {
          "id": "5",
          "title": "Out of Hours helpline"
        },
        {
          "id": "6",
          "title": "Risk management protocol"
        },
        {
          "id": "7",
          "title": "Reporting"
        },
        {
          "id": "8",
          "title": "Risk Management Reports"
        },
        {
          "id": "9",
          "title": "Contract Management"
        },
        {
          "id": "10",
          "title": "Impact of Intervention"
        }
      ],
      "awardID": "2",
      "dateSigned": "2025-12-22T00:00:00Z",
      "documents": [
        {
          "datePublished": "2026-01-30T09:25:56Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "008303-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/008303-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "2",
      "options": {
        "description": "options to extend the contract by up to a further 24 Months entirely at the discretion of Queen\u0027s and shall be subject to satisfactory review of performance."
      },
      "period": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "maxExtentDate": "2031-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "renewal": {
        "description": "The Contract shall be for a period of 3 years, subject to satisfactory annual review, with the option to extend the contract by up to a further 24 Months .\nThis option to extend shall be entirely at the discretion of Queen\u0027s and shall be subject to satisfactory review of performance."
      },
      "status": "active",
      "title": "Contract for the Provision of Staff and Student Counselling Services, Lot 2 - Provision of a Student Counselling Hub",
      "value": {
        "amount": 2115000,
        "amountGross": 2538000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-01-30T09:25:56Z",
  "id": "008303-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05624a",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PMQQ-8477-XTZM",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Belfast",
        "postalCode": "BT7 1NN",
        "region": "UKN06",
        "streetAddress": "University Rd"
      },
      "contactPoint": {
        "email": "procurement@qub.ac.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Northern Irish devolved regulations apply",
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ]
      },
      "id": "GB-NIC-101788",
      "identifier": {
        "id": "101788",
        "scheme": "GB-NIC"
      },
      "name": "Queen\u0027s University Belfast",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PMYZ-3977-MRXZ",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Manchester",
        "postalCode": "M1 1DB",
        "region": "UKD33",
        "streetAddress": "Habib House, 9 Stevenson Square"
      },
      "contactPoint": {
        "email": "bids@spectrum.life"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "http://www.spectrum.life",
        "vcse": false
      },
      "id": "GB-COH-11815511",
      "identifier": {
        "id": "11815511",
        "scheme": "GB-COH"
      },
      "name": "SPECTRUM WELLNESS UK LTD",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "coveredBy": [
      "GPA",
      "CPTPP"
    ],
    "description": "Queen\u0027s have a requirement for the Provision of Staff and Student Counselling Services. The University\u0027s requirements have been spilt into the following two Lots: \nLot 1: Provision of an Employee Assistance Programme \n The University is fully committed to the wellbeing of its staff and recognises that many staff have competing demands on their time and resources, both inside and outside work.\nThe importance of achieving and maintaining a satisfactory work/life balance is fundamental to the maintenance of good health and wellbeing, and counselling has been shown to be of benefit to those who are in need of support and guidance on a wide variety of personal, social and occupational issues.\nThe Employee Assistance Programme will supplement the other sources of support to staff which include their line management, the People and Culture Directorate, the Occupational Health Service, Trade Union advisers etc.\nThe current service usage includes approximately 720 personal counselling sessions delivered to approximately 160 new clients per year, using a maximum six session counselling model. Counselling is mainly delivered face to face, but telephone and online video sessions must also be allowed.\nLot 2: Provision of a Student Counselling Hub \nBy working in partnership with the University\u0027s Student Wellbeing and Accessible Learning Support the Supplier will be required to mobilise their diverse and inclusive workforce to provide an effective, timely, confidential and professional psychological therapy and support service through a \u0027matched stepped care model\u0027.\nIn addition, the Supplier will have responsible for:\n\u2022\tAppropriate signposting and onward referral to NHS or third sector providers for specialist or longer-term support for complex cases.   \n\u2022\tClinical governance \n\u2022\tService marketing and accessibility \n\u2022\tDelivery in partnership with the University \nPlease note that provision of services under Lot 2 is to Queen\u0027s University registered students only and does not include students from University Colleges or INTO Queen\u0027s.\nSuppliers are invited to tender for one or both Lots.  There are no restrictions on how many Lots a Supplier can apply for.  Each Lot will be evaluated independently against the evaluation criteria as set out in the Tender Response Pack and Queen\u0027s reserves the right to award each lot separately.  The award in respect of each Lot shall be made to one Supplier.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "250083",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "LOT-0001",
        "status": "complete"
      },
      {
        "id": "LOT-0002",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "complete",
    "title": "Contract for the Provision of Staff and Student Counselling Services"
  }
}