Citizen Omni-Channel Communications

{
  "awards": [
    {
      "id": "009187-2026-1",
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      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-11864190",
          "name": "Incline-IT Limited"
        }
      ],
      "title": "Citizen Omni-channel Communications"
    }
  ],
  "bids": {
    "statistics": [
      {
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        "measure": "bids",
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      },
      {
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        "measure": "lowestValidBidValue",
        "relatedLot": "1",
        "value": 442000
      },
      {
        "currency": "GBP",
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        "measure": "highestValidBidValue",
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        "value": 520000
      },
      {
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      },
      {
        "currency": "GBP",
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        "measure": "highestValidBidValue",
        "value": 520000
      }
    ]
  },
  "buyer": {
    "id": "GB-COH-8181",
    "name": "Citizen Housing Group Ltd"
  },
  "contracts": [
    {
      "awardID": "009187-2026-1",
      "dateSigned": "2025-03-01T00:00:00Z",
      "id": "009187-2026-1",
      "status": "active",
      "title": "Citizen Omni-channel Communications"
    }
  ],
  "date": "2026-02-02T17:18:40Z",
  "description": "This is a direct award through the G-Cloud 14 framework.",
  "id": "009187-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0614be",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Birmingham",
        "postalCode": "B377YN",
        "region": "UKG",
        "streetAddress": "4040 Lakeside"
      },
      "contactPoint": {
        "email": "thomas.hurst@citizenhousing.org.uk",
        "name": "Thomas Hurst"
      },
      "details": {
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Housing and community amenities",
            "id": "06",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.citizenhousing.org.uk"
      },
      "id": "GB-COH-8181",
      "identifier": {
        "id": "8181",
        "legalName": "Citizen Housing Group Ltd",
        "scheme": "GB-COH"
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      "name": "Citizen Housing Group Ltd",
      "roles": [
        "buyer"
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    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Northwich",
        "postalCode": "CW9 7TL",
        "region": "UKG",
        "streetAddress": "Century House, Gadbrook Business Centre"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-COH-11864190",
      "identifier": {
        "id": "11864190",
        "legalName": "Incline-IT Limited",
        "scheme": "GB-COH"
      },
      "name": "Incline-IT Limited",
      "roles": [
        "supplier"
      ]
    },
    {
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        "locality": "London"
      },
      "id": "GB-FTS-1412",
      "identifier": {
        "legalName": "High Court of Justice"
      },
      "name": "High Court of Justice",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
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  "tender": {
    "classification": {
      "description": "Communication software package",
      "id": "48510000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "This contract is for software to improve and upgrade all methods of communication Citizen has with residents. This contract has been procured by direct award via G-Cloud 14.",
    "id": "ocds-h6vhtk-0614be",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKG"
          }
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        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
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      {
        "awardCriteria": {
          "criteria": [
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              "type": "price"
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        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "The initial term of the contract is 24 months, and there are optional  extensions of an additional 24 months."
        },
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "There was no call to tender, this was a direct award via G-Cloud 14 framework.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Citizen Omni-Channel Communications"
  }
}