DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal

{
  "awards": [
    {
      "aboveThreshold": true,
      "assessmentSummariesDateSent": "2026-02-04T00:00:00Z",
      "contractPeriod": {
        "endDate": "2031-10-15T23:59:59+01:00",
        "maxExtentDate": "2036-10-15T23:59:59+01:00",
        "startDate": "2026-02-16T00:00:00Z"
      },
      "date": "2026-02-04T00:00:00Z",
      "documents": [
        {
          "datePublished": "2026-02-04T11:12:59Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "009863-2026",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/009863-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software package and information systems",
              "id": "48000000",
              "scheme": "CPV"
            },
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKN"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-02-14T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "The Contracting Authority has identified the following risks as risks that satisfy the criteria of Schedule 8 sub-paragraph (6)(a) of the Procurement Act 2023 i.e. that the risk/s could jeopardise the satisfactory performance of the contract but, because of its/their nature, cannot be addressed in the contract as awarded:\n1. This contract includes additional service days to provide for continuous improvement and also to cover for unknown risks that may arise throughout the contract period. The additional services days may be used to cover the following as a minimum;\n\u2022 Enhancement to the functionality of the solution within the scope of this contract;\n\u2022 System configuration changes/upgrades;\n\u2022 Enhancement or additional interface requirements;\n\u2022 Technology changes - to support the introduction of new technologies;\n\u2022 Changes required to the solution due to changes to legislation;\n\u2022 Development of new reports or amendments to existing reports; \n\u2022 Import/export data changes to system interfaces, and\n. Additional Training\nThe Contracting Authority has concluded that there is a possibility that the contract may have to be modified as a result of a materialisation of the known risk/s at a later date in\naccordance with Schedule 8 paragraph 5 of the Procurement Act 2023.\nThe Contract value figure indicated in this Notice represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account potential optional extension periods and the uptake of potential optional services as detailed in the tender documents. This figure does not however take into account the application of indexation or increases to charges due to increases in the Real Living Wage. Neither CPD nor the contracting Authority can provide any guarantee as to the level of business under this contract."
      },
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "The initial contract period is for 5 years and 8 months, with up to 8 months for implementation period and 5 years from \"Go Live\" of the System. \nThere will be an option to extend the Contract for a further two periods; a 3-year extension and then a 2-year extension."
      },
      "standstillPeriod": {
        "endDate": "2026-02-13T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-PPON-PBXY-3232-WNHZ",
          "name": "Withheld Section94 Supplier"
        }
      ],
      "title": "ID 6127895 - DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal",
      "value": {
        "amount": 1500000.0,
        "amountGross": 1800000.0,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 16
      },
      {
        "id": "2",
        "measure": "finalStageBids",
        "relatedLot": "1",
        "value": 10
      },
      {
        "id": "3",
        "measure": "smeFinalStageBids",
        "relatedLot": "1",
        "value": 7
      },
      {
        "id": "4",
        "measure": "vcseFinalStageBids",
        "relatedLot": "1",
        "value": 0
      }
    ]
  },
  "buyer": {
    "id": "GB-PPON-PDYZ-7751-QWQD",
    "name": "Police Ombudsman for Northern Ireland"
  },
  "date": "2026-02-04T11:12:59Z",
  "id": "009863-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0599cb",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Belfast",
        "postalCode": "BT1 1PG",
        "region": "UKN06",
        "streetAddress": "New Cathedral Buildings, Writers\u0027 Square, 11 Church Street"
      },
      "contactPoint": {
        "email": "SSDAdmin.CPD@finance-ni.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Northern Irish devolved regulations apply",
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ]
      },
      "id": "GB-PPON-PDYZ-7751-QWQD",
      "identifier": {
        "id": "PDYZ-7751-QWQD",
        "scheme": "GB-PPON"
      },
      "name": "Police Ombudsman for Northern Ireland",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "BELFAST",
        "postalCode": "BT3 9ED",
        "region": "UKN06",
        "streetAddress": "Clare House, 303 Airport Road West"
      },
      "contactPoint": {
        "email": "SSDAdmin.CPD@finance-ni.gov.uk"
      },
      "id": "GB-PPON-PVWG-8426-YWXV",
      "identifier": {
        "id": "PVWG-8426-YWXV",
        "scheme": "GB-PPON"
      },
      "name": "CPD - Supplies \u0026 Services Division",
      "roleDetails": "Construction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Withheld Town",
        "postalCode": "BT3 9ED",
        "region": "UKN06",
        "streetAddress": "Withheld address line 1"
      },
      "contactPoint": {
        "email": "witheldemail@noreply.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-PPON-PBXY-3232-WNHZ",
      "identifier": {
        "id": "PBXY-3232-WNHZ",
        "scheme": "GB-PPON"
      },
      "name": "Withheld Section94 Supplier",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Office of the Police Ombudsman (OPONI) (Buyer / Authority) has a requirement for the provision of a COTS solution for the Provision, Implementation and Support of a Case Management System with one-way customer portal. (Contract).\nOPONI requires a managed solution which will transform its current investigations tools and processes and deliver efficiencies by exploiting current and emerging technology matched to the current and future needs of OPONI\u0027s continuous improvement priorities.",
    "id": "ID 6127895",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "complete",
    "title": "DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal"
  }
}