KMMH, KCHFT, DGT - Freedom To Speak Up Services

{
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    "name": "Kent and Medway Mental Health NHS Trust"
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  "date": "2026-02-06T23:08:06Z",
  "id": "011191-2026",
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        "locality": "Ashford",
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        "streetAddress": "Trinity House, 110 - 120 Upper Pemberton,"
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      "name": "Kent Community Health NHS Foundation Trust",
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    "description": "Kent and Medway Mental Health NHS Trust, acting as the Lead Contracting Authority on behalf of Kent Community Health NHS Foundation Trust and Dartford and Gravesham NHS Trust, invites suitably qualified and experienced Suppliers to submit tenders for the provision of Freedom to Speak Up (FTSU) Services.\nThe FTSU Services will provide staff across the participating Contracting Authorities with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues. These may include (though are not limited to) matters of patient care and safety, bullying, harassment, discrimination, unfair treatment, and other concerns regarding conduct, safety, culture, or working practices. The services must be delivered by qualified, accredited, and experienced FTSU \u2018Guardians\u2019 registered on the National Guardian\u2019s Office Directory, who possess the expertise necessary to deliver impartial support and guidance to staff concerned about potential shortcomings in behaviour, service quality, or organisational culture.\nThe purpose of the Services is to support the Contracting Authorities in delivering their strategic organisational aims by:\n\u2022 empowering staff to speak up safely and confidently through impartial support;\n\u2022 strengthening leadership behaviours and approaches;\n\u2022 Enhancing organisational responsiveness; and\n\u2022 promoting innovation, learning, and continuous improvement through a transparent and responsive organisational culture.\nThis procurement is being conducted in accordance with the Open Procedure under the Procurement Act 2023, alongside the Contracting Authorities\u2019 respective Standing Financial Instructions.\nThe opportunity is divided into three Lots, as follows:\n\u2022 Lot 1: Kent and Medway Mental Health NHS Trust\n\u2022 Lot 2: Kent Community Health NHS Foundation Trust\n\u2022 Lot 3: Dartford and Gravesham NHS Trust\nSuppliers may submit a Tender for one, two, or all three Lots. A single Contract will be awarded for each Lot, covering the full scope of Services as defined in the Specification. Suppliers may be awarded multiple Lots, subject to the outcome of the evaluation process.\nPlease note that the contract values included within this notice are estimates only, reflecting the potential scale of the contract and optional extension periods. These figures do not however take into account:\n(i) the application of indexation; or\n(ii) potential increases or decreases in the demand for services during the Contract term as detailed within the tender documents. The Contracting Authorities do not guarantee any volume or value under this contract or in association with this notice.",
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        "datePublished": "2026-02-06T23:08:06Z",
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        "description": "Kent and Medway NHS and Social Care Partnership Trust  invites tenders for the provision of Freedom to Speak Up services, providing its staff with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues, behaviour, service quality, safety and/or organisational culture\nThe Contracting Authority is a large Mental Health NHS Trust, providing a full range of adult mental health and learning disability services to our local population of 1.8 million people across Kent and Medway, as well as specialist services for adults in Sussex and Surrey.  Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.\nThe Contracting Authority will award one Contract for the provision of all services detailed in the Specification.",
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        "options": {
          "description": "During the Contract Term, the Supplier and the Contracting Authority may explore alternative service availability models based on a standard core hours (08:00 \u2013 18:00, Monday to Friday) approach, as opposed to the current 24/7/365 continuous availability arrangement. Any agreed modifications to the delivery model will be subject to the Contract Change Control Process and will require a comprehensive review of related requirements, including key performance indicators, the impact of the changes on the service, and an assessment of commercial viability and value for money."
        },
        "renewal": {
          "description": "The Term may be extended provided that the duration of this Contract shall be no longer than five (5) years and one (1) month in total from the Services Commencement Date."
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        "title": "Kent and Medway Mental Health NHS Trust",
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          "startDate": "2026-07-01T00:00:00+01:00"
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        "description": "Kent Community Health NHS Foundation Trust invites tenders for the provision of Freedom to Speak Up services, providing its staff with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues, behaviour, service quality, safety and/or organisational culture\nThe Contracting Authority is one of the largest NHS community health providers in England, serving a population of about 3.6million across Kent, East Sussex and parts of London. The trust has over 70 clinical services, and has achieved the highly coveted \u2018Outstanding\u2019 CQC rating. The Trust provides wide-ranging NHS care for people in the community, in a range of settings including people\u2019s own homes, nursing homes, health clinics, community hospitals, schools, urgent treatment centres and mobile units.\nThe Contracting Authority will award one Contract for the provision of all services detailed in the Specification.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "2",
        "options": {
          "description": "During the Contract Term, the Supplier and the Contracting Authority may explore alternative service availability models based on a standard core hours (08:00 \u2013 18:00, Monday to Friday) approach, as opposed to the current 24/7/365 continuous availability arrangement. Any agreed modifications to the delivery model will be subject to the Contract Change Control Process and will require a comprehensive review of related requirements, including key performance indicators, the impact of the changes on the service, and an assessment of commercial viability and value for money."
        },
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        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Kent Community Health NHS Foundation Trust",
        "value": {
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          "amountGross": 600000.0,
          "currency": "GBP"
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          "startDate": "2026-08-05T00:00:00+01:00"
        },
        "description": "Dartford and Gravesham NHS Trust invites tenders for the provision of Freedom to Speak Up services, providing its staff with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues, behaviour, service quality, safety and/or organisational culture\nThe Contracting Authority is one of the largest hospital trusts in North Kent, with services at four sites serving a local population of over 500,000 people. The Trust\u2019s vision is to be an outstanding hospital Trust providing the best possible care for patients that is safe, well-coordinated, in the right place and designed around the patient\u2019s needs. \nThe Contracting Authority will award one Contract for the provision of all services detailed in the Specification.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "3",
        "options": {
          "description": "During the Contract Term, the Supplier and the Contracting Authority may explore alternative service availability models based on a standard core hours (08:00 \u2013 18:00, Monday to Friday) approach, as opposed to the current 24/7/365 continuous availability arrangement. Any agreed modifications to the delivery model will be subject to the Contract Change Control Process and will require a comprehensive review of related requirements, including key performance indicators, the impact of the changes on the service, and an assessment of commercial viability and value for money."
        },
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          "description": "The Term may be extended provided that the duration of this Contract shall be no longer than four (4) years and eleven (11) months in total from the Services Commencement Date."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
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        "title": "Dartford and Gravesham NHS Trust",
        "value": {
          "amount": 467000.0,
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          "currency": "GBP"
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    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2031-01-03T23:59:59Z"
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    },
    "riskDetails": "Contract Performance:\nThe Contracting Authorities have identified the following risks as risks that satisfy the criteria of Schedule 8 sub-paragraph (6)(a) of the Procurement Act 2023 i.e. that the risk/s could jeopardise the satisfactory performance of the contract but, because of its/their nature, cannot be addressed in the contract as awarded:\n(i) Increased demand for the services during the Contract term due to changes to the organisational structure, or services offered by, any of the Contracting Authorities.\n(ii) Any national or NHS policy or regulatory amendments concerning Freedom to Speak Up and related services that necessitate adjustments to the Contract requirements to ensure compliance.\nThe Contracting Authorities has concluded that there is a possibility that the contract may have to be modified as a result of a materialisation of the known risk at a later date in accordance with Schedule 8 paragraph 5 of the Procurement Act 2023\nExclusions:\nIf at any time during the procurement, or post award, it comes to the attention of the Contracting Authorities, by whatever means, that a Supplier has become \u0027excluded\u0027 or \u0027excludable\u0027 as per Sec 57 of the PA2023, the Contracting Authorities, after compliance with its obligations under the PA 23, reserves the right to exclude said Supplier from the procurement procedure or terminate any contract they have been awarded.\nReservations of rights and disclaimers of liability:\nThe Contracting Authorities expressly reserves the right:\n(i). not to award any contract as a result of the procurement process commenced by publication of this notice;\n(ii). to make whatever changes it may see fit to the content and structure of the tendering Competition; and\n(iii). in no circumstances will the Contracting Authorities be liable for any costs incurred by candidates",
    "status": "active",
    "submissionMethodDetails": "The Contracting Authorities are utilising an electronic Tendering system (\"E-Tendering Portal\") to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Contracting Authorities, including the submission of Tender responses will be conducted solely via the following link: https://health-family.force.com/s/Welcome\nA user guide can be found at the following link: https://services.atamis.co.uk/docs/Supplier_User_Guide.pdf\nFor any technical queries, please contact support-health@atamis.co.uk or via telephone on 0800 995 6035 (08:00-18:00 Monday-Friday excluding public holidays).",
    "submissionTerms": {
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    "tenderPeriod": {
      "endDate": "2026-03-13T12:00:00Z"
    },
    "title": "KMMH, KCHFT, DGT - Freedom To Speak Up Services",
    "value": {
      "amount": 1430000.0,
      "amountGross": 1716000.0,
      "currency": "GBP"
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}