Buyer Name: Crown Commercial Service
Buyer Address: The Capital, Old Hall Street, Liverpool, UKD72, L3 9PP, United Kingdom
Contact Email: supplier@crowncommercial.gov.uk
Technology Services 4
Buyer Contact Info
Status
active
active
Procedure
open
open
Value
16000000000.0 GBP
Gross: 19200000000 GBP
16000000000.0 GBP
Gross: 19200000000 GBP
Published
27 Mar 2025, 13:39
27 Mar 2025, 13:39
Deadline
22 May 2025, 14:00
22 May 2025, 14:00
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
Region
n/a
n/a
Awarded To
n/a
n/a
Official Source
Open Find a Tender
Open Find a Tender
Description
This framework is for the provision of technology and digital consultancy services, transition and SIAM, end user services, infrastructure services, live service management and maintenance, asset management, application development and lifecycle management services, data management, security management and transformation services.
Linked Documents
Select a document to preview.
Opportunity Context
More Information Links
External Link: https://www.find-tender.service.gov.uk/Notice/011560-2025
Link Description: Tender notice on Find a Tender
Lots
Lot Title: Technology and Digital Consultancy Services
Lot Description: Provides access to technology and digital consultancy services including: - technology and digital strategy - service design - other technology and digital consultancy services
Lot 1 Status: active
Lot 1 Value: GBP 16,000,000,000
Lot 1 Value (Gross): GBP 19,200,000,000
Lot 1 Contract Start: 2025-12-12T00:00:00Z
Lot 1 Contract End: 2028-06-11T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Technology and Digital Consultancy Services (90%)
Lot 1 Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: Transition & Service Integration and Management (SIAM)
Lot Description: Provides access to a range of services to deliver technology service transition and SIAM including: - project and programme management - service transition implementation and management - post service transition management and review - risk analysis and management - knowledge transfer
Lot 2 Status: active
Lot 2 Value: GBP 16,000,000,000
Lot 2 Value (Gross): GBP 19,200,000,000
Lot 2 Contract Start: 2025-12-12T00:00:00Z
Lot 2 Contract End: 2028-06-11T23:59:59+01:00
Lot 2 SME Suitable: Yes
Lot 2 Award Criterion (quality): Transition and SIAM (90%)
Lot 2 Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: End User Services
Lot Description: Provide access to a range of services to deliver end user services including: - end user support - end user computing and device management
Lot 3 Status: active
Lot 3 Value: GBP 16,000,000,000
Lot 3 Value (Gross): GBP 19,200,000,000
Lot 3 Contract Start: 2025-12-12T00:00:00Z
Lot 3 Contract End: 2028-06-11T23:59:59+01:00
Lot 3 SME Suitable: Yes
Lot 3 Award Criterion (quality): End User Services (90%)
Lot 3 Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: End User Services (lower value and complexity)
Lot Description: Lot 3a: Provide access to a range of services (lower value and complexity) to deliver end user services including: - end user support - end user computing and device management
Lot 3a Status: active
Lot 3a Value: GBP 16,000,000,000
Lot 3a Value (Gross): GBP 19,200,000,000
Lot 3a Contract Start: 2025-12-12T00:00:00Z
Lot 3a Contract End: 2028-06-11T23:59:59+01:00
Lot 3a SME Suitable: Yes
Lot 3a Award Criterion (quality): End User Services (90%)
Lot 3a Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: Infrastructure Management
Lot Description: Provide access to a range of services to deliver infrastructure management including: - IT operations and service management - security management - network infrastructure management - hardware and software asset management
Lot 4 Status: active
Lot 4 Value: GBP 16,000,000,000
Lot 4 Value (Gross): GBP 19,200,000,000
Lot 4 Contract Start: 2025-12-12T00:00:00Z
Lot 4 Contract End: 2028-06-11T23:59:59+01:00
Lot 4 SME Suitable: Yes
Lot 4 Award Criterion (quality): Infrastructure Management (90%)
Lot 4 Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: Infrastructure Management (lower value and complexity)
Lot Description: Provide access to a range of services (lower value and complexity) to deliver infrastructure management including: - IT operations and service management - security management - network infrastructure management - hardware and software asset management
Lot 4a Status: active
Lot 4a Value: GBP 16,000,000,000
Lot 4a Value (Gross): GBP 19,200,000,000
Lot 4a Contract Start: 2025-12-12T00:00:00Z
Lot 4a Contract End: 2028-06-11T23:59:59+01:00
Lot 4a SME Suitable: Yes
Lot 4a Award Criterion (quality): Infrastructure Management (90%)
Lot 4a Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: Application and Data Management
Lot Description: Provide access to a range of services to deliver application and data management including: - application development, management and support - data warehouse, database and data management
Lot 5 Status: active
Lot 5 Value: GBP 16,000,000,000
Lot 5 Value (Gross): GBP 19,200,000,000
Lot 5 Contract Start: 2025-12-12T00:00:00Z
Lot 5 Contract End: 2028-06-11T23:59:59+01:00
Lot 5 SME Suitable: Yes
Lot 5 Award Criterion (quality): Application Management (45%)
Lot 5 Award Criterion (quality): Data Management (45%)
Lot 5 Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: Application and Data Management (lower value and complexity)
Lot Description: Provide access to a range of services (lower value and complexity) to deliver application and data management including: - application development, management and support - data warehouse, database and data management
Lot 5a Status: active
Lot 5a Value: GBP 16,000,000,000
Lot 5a Value (Gross): GBP 19,200,000,000
Lot 5a Contract Start: 2025-12-12T00:00:00Z
Lot 5a Contract End: 2028-06-11T23:59:59+01:00
Lot 5a SME Suitable: Yes
Lot 5a Award Criterion (quality): Application Management (45%)
Lot 5a Award Criterion (quality): Data Management (45%)
Lot 5a Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Lot Title: Major Technology Services Transformation Programmes
Lot Description: Provides access to a range of services covering lots 1, 2, 3, 4 and 5.
Lot 6 Status: active
Lot 6 Value: GBP 16,000,000,000
Lot 6 Value (Gross): GBP 19,200,000,000
Lot 6 Contract Start: 2025-12-12T00:00:00Z
Lot 6 Contract End: 2028-06-11T23:59:59+01:00
Lot 6 SME Suitable: Yes
Lot 6 Award Criterion (quality): Major Technology Services Transformation Programmes (90%)
Lot 6 Award Criterion (quality): Social Value and Accessibility Declaration (10%)
Documents
Document Description: Not published
Document Description: Tender notice on Find a Tender
Raw Notice JSON
Expand raw payload
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"description": "Provide access to a range of services to deliver infrastructure management including:\n- IT operations and service management\n- security management\n- network infrastructure management\n- hardware and software asset management",
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},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Infrastructure Management",
"value": {
"amount": 16000000000,
"amountGross": 19200000000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"name": "Infrastructure Management",
"numbers": [
{
"number": 90,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Social Value and Accessibility Declaration",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
}
]
},
"contractPeriod": {
"endDate": "2028-06-11T23:59:59+01:00",
"maxExtentDate": "2028-12-11T23:59:59Z",
"startDate": "2025-12-12T00:00:00Z"
},
"description": "Provide access to a range of services (lower value and complexity) to deliver infrastructure management including:\n- IT operations and service management\n- security management\n- network infrastructure management\n- hardware and software asset management",
"hasRenewal": true,
"id": "4a",
"renewal": {
"description": "The duration of framework 1 in this scheme is 30 months."
},
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Infrastructure Management (lower value and complexity)",
"value": {
"amount": 16000000000,
"amountGross": 19200000000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"name": "Application Management",
"numbers": [
{
"number": 45,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Data Management",
"numbers": [
{
"number": 45,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Social Value and Accessibility Declaration",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
}
]
},
"contractPeriod": {
"endDate": "2028-06-11T23:59:59+01:00",
"maxExtentDate": "2028-12-11T23:59:59Z",
"startDate": "2025-12-12T00:00:00Z"
},
"description": "Provide access to a range of services to deliver application and data management including:\n- application development, management and support\n- data warehouse, database and data management",
"hasRenewal": true,
"id": "5",
"renewal": {
"description": "The duration of framework 1 in this scheme is 30 months."
},
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Application and Data Management",
"value": {
"amount": 16000000000,
"amountGross": 19200000000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"name": "Application Management",
"numbers": [
{
"number": 45,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Data Management",
"numbers": [
{
"number": 45,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Social Value and Accessibility Declaration",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
}
]
},
"contractPeriod": {
"endDate": "2028-06-11T23:59:59+01:00",
"maxExtentDate": "2028-12-11T23:59:59Z",
"startDate": "2025-12-12T00:00:00Z"
},
"description": "Provide access to a range of services (lower value and complexity) to deliver application and data management including:\n- application development, management and support\n- data warehouse, database and data management",
"hasRenewal": true,
"id": "5a",
"renewal": {
"description": "The duration of framework 1 in this scheme is 30 months."
},
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Application and Data Management (lower value and complexity)",
"value": {
"amount": 16000000000,
"amountGross": 19200000000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"name": "Major Technology Services Transformation Programmes",
"numbers": [
{
"number": 90,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Social Value and Accessibility Declaration",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
}
]
},
"contractPeriod": {
"endDate": "2028-06-11T23:59:59+01:00",
"maxExtentDate": "2028-12-11T23:59:59Z",
"startDate": "2025-12-12T00:00:00Z"
},
"description": "Provides access to a range of services covering lots 1, 2, 3, 4 and 5.",
"hasRenewal": true,
"id": "6",
"renewal": {
"description": "The duration of framework 1 in this scheme is 30 months."
},
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Major Technology Services Transformation Programmes",
"value": {
"amount": 16000000000,
"amountGross": 19200000000,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"participationFees": [
{
"description": "The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.",
"id": "ocds-h6vhtk-04eac3",
"relativeValue": {
"monetaryValue": "award",
"proportion": 0.01
},
"type": [
"win"
]
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"recurrence": {
"dates": [
{
"startDate": "2027-12-01T23:59:59Z"
}
]
},
"riskDetails": "1. Minimum and maximum total contract value thresholds for Lots 3, 3a, 4, 4a, 5 and 5a becoming redundant due to inflation or changing Buyer spending trends making it impossible to use all of the Lots as intended.\n2. The application of Matrix Lots process making it impossible to use all of the Lots as intended.",
"status": "active",
"submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"techniques": {
"frameworkAgreement": {
"buyerCategories": "Please refer to attachment RM6190 Technology Services 4 - Customer List",
"description": "Refer to Framework Schedule 7 for details of the competitive selection processes for the award of contracts under this framework.\nIn the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged.\" and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying duration\u0027s.\nCall-Off Contracts may be awarded by Buyers either via a Competitive Selection Process or under Lots 1, 2, 3, 3a, 4, 4a, 5 and 5a only using an Award Without Competition process, as described in Framework Schedule 7 of the Framework Contract. If a Buyer wishes to award a Call-Off Contract under the Framework using the Award Without Competition process, the Buyer must use the Framework Catalogues for the relevant Lot, which will be made available to Buyers by the Authority, and must apply the objective mechanism for supplier selection set out within Framework Schedule 7 of the Framework Contract to the Catalogue Item(s) available within Framework Catalogues that meet the Buyer\u0027s requirements. The Catalogue Items available within the Framework Catalogues may be updated from time to time during the Framework Contract Period in line with the specific Catalogue operation and update process described in Annex A to Framework Schedule 7 of the Framework Contract.\nWhere two or more Suppliers are\nsuccessfully appointed to an available Lot for this Framework, excluding Lot 6, Matrix Lots will be formed. The matrix lots, and corresponding component lots, are set out in Attachment 1 and in Framework Schedule 1 Specification.",
"isOpenFrameworkScheme": true,
"method": "withAndWithoutReopeningCompetition",
"openFrameworkSchemeEndDate": "2033-12-11T23:59:59Z",
"type": "open"
},
"hasFrameworkAgreement": true
},
"tenderPeriod": {
"endDate": "2025-05-22T15:00:00+01:00"
},
"title": "Technology Services 4",
"value": {
"amount": 16000000000,
"amountGross": 19200000000,
"currency": "GBP"
}
}
}