RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)

{
  "awards": [
    {
      "id": "012267-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-142483",
          "name": "DJS Research"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "2",
        "measure": "bids",
        "relatedLot": "1",
        "value": 10
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-77473",
    "name": "Royal Botanic Gardens, Kew"
  },
  "contracts": [
    {
      "awardID": "012267-2025-1",
      "dateSigned": "2025-01-14T00:00:00Z",
      "id": "012267-2025-1",
      "status": "active",
      "value": {
        "amount": 205500.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-04-01T14:05:06+01:00",
  "description": "To view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=938298481 GO Reference: GO-202541-PRO-29973375",
  "id": "012267-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04c075",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Richmond",
        "postalCode": "TW9 3AE",
        "region": "UKI",
        "streetAddress": "Royal Botanic Gardens, Kew, The Herbarium, Kew Green"
      },
      "contactPoint": {
        "email": "procurement@kew.org",
        "name": "sarah Jandu",
        "telephone": "+44 2083325000"
      },
      "details": {
        "classifications": [
          {
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Environmental protection",
            "id": "05",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.kew.org"
      },
      "id": "GB-FTS-77473",
      "identifier": {
        "legalName": "Royal Botanic Gardens, Kew"
      },
      "name": "Royal Botanic Gardens, Kew",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Stockport",
        "postalCode": "SK6 7GH",
        "region": "UK",
        "streetAddress": "Pavilion Ln,, Strines, Marple, Stockport"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-142483",
      "identifier": {
        "id": "05494158",
        "legalName": "DJS Research"
      },
      "name": "DJS Research",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London"
      },
      "id": "GB-FTS-74406",
      "identifier": {
        "legalName": "Head of Procurement \u0026 Contract Management, Royal Botanic Gardens, Kew"
      },
      "name": "Head of Procurement \u0026 Contract Management, Royal Botanic Gardens, Kew",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Market research services",
      "id": "79310000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.",
    "id": "RBGKEW1375",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ],
        "deliveryLocation": {
          "description": "LONDON"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "Technical Criteria",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Presentation Criteria",
              "type": "quality"
            },
            {
              "description": "25",
              "name": "Commercial Criteria",
              "type": "cost"
            }
          ]
        },
        "description": "RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)"
  }
}