Provision of Extra Care Services within London Borough Waltham Forest

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    "name": "London Borough of Waltham Forest"
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  "date": "2025-04-01T19:30:52+01:00",
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    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E17 4JF",
        "region": "UKI53",
        "streetAddress": "Waltham Forest Town Hall, Forest Road"
      },
      "contactPoint": {
        "email": "gemma.edwards@walthamforest.gov.uk",
        "name": "Ms Gemma Edwards",
        "telephone": "+44 2084968233"
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      "name": "London Borough of Waltham Forest",
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    "description": "The Council of the London Borough of Waltham Forest (\u201cthe Authority\u201d) are seeking Tenders from suitably experienced and qualified organisations for the Contract for the Provision of Extra Care Services within the borough.\nThe contract shall commence on 1st October 2025 and shall continue up to and including 30th September 2028 with the option to extend for two x twelve month periods up to 30th September 2030 (\u201cthe Contract Period\u201d).\nThe Authority is seeking to appoint a provider to deliver the provision of extra care services in the London Borough of Waltham Forest.\nThe Authority is committed to providing a high quality and responsive service for individuals of all ages in the borough with support needs, in accordance with the statutory obligations within the Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (the 2014 Regulations).\nThe Extra Care Service will be responsible for delivering regulated personal care support and other interventions that support for individuals with eligible social care needs in the following provisions:\nVerdon Roe Court - 45 units\nWindmill Court - 44 units\nDames House - 25 units\nBaytree House - 34 units\nThis service will play an important role in maximising the independence of adults with assessed eligible support needs and aiming to meet unmet needs and to anticipate client\u2019s changing needs in order to help people live independently in their own home, using an appliance-based approach in working with vulnerable people.\nAlongside meeting the eligible needs of those receiving Extra Care the London Borough of Waltham Forest also intends that this contract will contribute to the following goals;\n\u2022 Safeguard those individuals who need the most support/ who are most at risk; \u2022 Support individuals to live their life as they wish it to be, as independently as possible \u2022 Promote self-reliance and personal responsibility; \u2022 Build resilience and competence for individuals, families and carers; \u2022 Enable better care experiences and outcomes; \u2022 Adopt a client focused approach ot the work \u2022 Strike a balance between empowerment and safeguarding; \u2022 Strengthen relationships with the Council\u2019s partners, to deliver improved outcomes and to deliver greater productivity and; \u2022 Secure value for money while maintaining a high-quality Service.\nThroughout the lifetime of the contract term, the Provider will be required to pay the London Living Wage to staff delivering the service.\nThe Service is comprised of two elements, a 24/7 Core Service and a Flex Service commissioned for each individual to meet their unique Care and Support needs as detailed in their Care and Support plan.\nThe Authority has set a fixed hourly rate for the Weekly Core Charge for each unit and will be based on paying \u00a319.68 per hour for each staff member for the Core Service and will be calculated with the formula within Annex A1.\nThe Core price is fixed, this will not be taken into account for the purposes of the price evaluation. The provider will be required to pay an hourly rate for the flex service at the start of contract (1st October 2025) within the maximum hourly rate provided by the Council.\nThe provider will be required to pay all staff at least the London Living Wage when staff are supporting individuals under the Waltham Forest Extra Care Contract. The commitment to London Living Wage is a contractual requirement throughout the life of the Contract from the commencement dates to its expiry including any extension periods.\nThe maximum capped hourly rate for the Flex Service for each extra care provision is \u00a318.91 per hour. Those submitting a Tender shall be required to deliver all the requirements of the Service within the maximum budget.",
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    "title": "Provision of Extra Care Services within London Borough Waltham Forest",
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