← Back to opportunities

HAC5952 - Adult Mental Health Recovery and Wellbeing Service

Tower Hamlets

Buyer Contact Info

Buyer Name: Tower Hamlets

Buyer Address: New Town Hall, 160 Whitechapel Road London, London, UKI42, E1 1BJ, United Kingdom

Contact Name: Ms Kelly Kerr

Contact Email: kelly.kerr@towerhamlets.gov.uk

Contact Telephone: +44 244778066

Status
complete
Procedure
open
Value
3771564.0 GBP
Published
02 Apr 2025, 09:22
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
Mind in Tower Hamlets, Newham and Redbridge
Official Source
Open Find a Tender

Description

The successful bidder will be expected to: • Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues. • Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support. • Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person’s aspirations and needs. • Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component. • Have provision for a Peer Support Co-ordination Function. • Have provision of drop-in session/s with an overarching aim to increase support networks and community connections. • Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community. • Provide Specialist welfare benefit and housing advice. • Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities. • Achieve target life satisfaction rates. • Actively promote mental health awareness and reduce stigma.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations). The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (cost): quality/cost

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "012426-2025-HAC5952 - Adult Mental Health Recovery and Wellbeing Service-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-142608",
          "name": "Mind in Tower Hamlets, Newham and Redbridge"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "2",
        "measure": "bids",
        "relatedLot": "1",
        "value": 4
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-99595",
    "name": "Tower Hamlets"
  },
  "contracts": [
    {
      "awardID": "012426-2025-HAC5952 - Adult Mental Health Recovery and Wellbeing Service-1",
      "dateSigned": "2024-11-11T00:00:00Z",
      "id": "012426-2025-HAC5952 - Adult Mental Health Recovery and Wellbeing Service-1",
      "status": "active",
      "value": {
        "amount": 3771564,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-04-02T10:22:42+01:00",
  "id": "012426-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-045389",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E1 1BJ",
        "region": "UKI42",
        "streetAddress": "New Town Hall, 160 Whitechapel Road London"
      },
      "contactPoint": {
        "email": "kelly.kerr@towerhamlets.gov.uk",
        "name": "Ms Kelly Kerr",
        "telephone": "+44 244778066"
      },
      "details": {
        "buyerProfile": "http://www.towerhamlets.gov.uk",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.towerhamlets.gov.uk"
      },
      "id": "GB-FTS-99595",
      "identifier": {
        "legalName": "Tower Hamlets"
      },
      "name": "Tower Hamlets",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E3 4DA",
        "region": "UKI42",
        "streetAddress": "Open House 13 Whitethorn Street"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-142608",
      "identifier": {
        "legalName": "Mind in Tower Hamlets, Newham and Redbridge"
      },
      "name": "Mind in Tower Hamlets, Newham and Redbridge",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "WC2A 2LL"
      },
      "id": "GB-FTS-4500",
      "identifier": {
        "legalName": "Royal Courts of Justice"
      },
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Health and social work services",
      "id": "85000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The successful bidder will be expected to:\n\u2022 Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues.\n\u2022 Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support.\n\u2022 Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person\u2019s aspirations and needs.\n\u2022 Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component.\n\u2022 Have provision for a Peer Support Co-ordination Function.\n\u2022 Have provision of drop-in session/s with an overarching aim to increase support networks and community connections.\n\u2022 Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community.\n\u2022 Provide Specialist welfare benefit and housing advice.\n\u2022 Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities.\n\u2022 Achieve target life satisfaction rates.\n\u2022 Actively promote mental health awareness and reduce stigma.",
    "id": "DN718687",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKI42"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "0",
              "name": "quality/cost",
              "type": "cost"
            }
          ]
        },
        "description": "The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations).\nThe Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "HAC5952 - Adult Mental Health Recovery and Wellbeing Service"
  }
}