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IT Managed Services

General Pharmaceutical Council

Buyer Contact Info

Buyer Name: General Pharmaceutical Council

Buyer Address: Level 14, One Cabot Square, Canary Wharf, London, UKI42, E14 4QJ, United Kingdom

Contact Email: Procurement@pharmacyregulation.org

Contact Telephone: 0203 713 7878

Status
complete
Procedure
open
Value
1517832.0 GBP
Published
11 Feb 2026, 14:57
Deadline
n/a
Contract Start
02 Mar 2026, 00:00
Contract End
01 Mar 2029, 23:59
Category
n/a
CPV
72212730 - Security software development services
Region
n/a
Awarded To
OneAdvanced IT Services Limited
Official Source
Open Find a Tender

Description

GPhC intend to award a contract for the provision a hybrid Azure Managed Service in support of its business operations and create sustainable relationships that meet the following strategic sourcing objectives: • Performance Optimisation - Enable improvements to service delivery and customer experience both for internal and external customers, allowing better management of cost, risk and results. • Agility / Speed - Implement an agile, responsive and scalable partnership with the organisation addressing their rapidly changing needs, lowering complexity and improving global delivery capabilities. • Improved Relationship Management - Achieve clear and proactive account management with the flexibility of services to support future business requirements. • Cost Control & Reduction - Effectively manage services to provide transparency with clear cost control with flexibility in consumption of services to allow funding of future IT requirements. • Innovation - Partner with an MSP that will bring technology leadership in IT services and assist GPhC with becoming "faster followers;" enabling the adoption of better practices and solutions to improve business outcomes. • Risk & Accountability - Proactively identify issues and themes that may have an impact on GPhC's business operations and service. • Plan of approach detailing the solution, delivery and effort to cover the services requirements to include but not limited to - in no particular order: 1. Infrastructure & Hosting 2. Desktop Management 3.Mobile device Management 4.Infrastructure Monitoring 5.Security 6.Disaster Recovery 7.Service Transition. 8.Service Management as per ITIL processes 9.Service Levels & Service Credits 10.Governance 11.Technical Account Management 12.Release & Configuration Management 13.Resource Skillsets & Coverage

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot GPhC105 Status: complete

Awards

Award Title: IT Managed Services

Raw Notice JSON

Expand raw payload
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        "startDate": "2026-03-02T00:00:00Z"
      },
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              "region": "UKD"
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              "region": "UKH"
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              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKI"
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      "options": {
        "description": "The Authority reserves the right, during the term of this Agreement, to request and procure additional goods and/or services from the Supplier where such requirements fall within the scope of this Agreement. Any additional purchases shall be subject to prior written approval by the Authority and shall be provided in accordance with the pricing, rates, service standards, and contractual provisions set out in this Agreement, unless otherwise agreed in writing by both Parties.\nThis provision does not oblige the Authority to place any minimum level of orders, nor does it restrict the Authority\u0027s right to undertake separate procurement procedures where required to comply with applicable public\u2011sector procurement legislation, regulatory obligations, or internal governance processes.\""
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    "description": "GPhC intend to award a contract for the provision a hybrid Azure Managed Service in support of its business operations and create\nsustainable relationships that meet the following strategic sourcing objectives:\n\u2022 Performance Optimisation - Enable improvements to service delivery and customer\nexperience both for internal and external customers, allowing better management of cost,\nrisk and results.\n\u2022 Agility / Speed - Implement an agile, responsive and scalable partnership with the\norganisation addressing their rapidly changing needs, lowering complexity and improving\nglobal delivery capabilities.\n\u2022 Improved Relationship Management - Achieve clear and proactive account management\nwith the flexibility of services to support future business requirements.\n\u2022 Cost Control \u0026 Reduction - Effectively manage services to provide transparency with clear\ncost control with flexibility in consumption of services to allow funding of future IT\nrequirements.\n\u2022 Innovation - Partner with an MSP that will bring technology leadership in IT services and\nassist GPhC with becoming \"faster followers;\" enabling the adoption of better practices\nand solutions to improve business outcomes.\n\u2022 Risk \u0026 Accountability - Proactively identify issues and themes that may have an impact on\nGPhC\u0027s business operations and service.\n\u2022 Plan of approach detailing the solution, delivery and effort to cover the services\nrequirements to include but not limited to - in no particular order:\n1. Infrastructure \u0026 Hosting\n2. Desktop Management\n3.Mobile device Management\n4.Infrastructure Monitoring\n5.Security\n6.Disaster Recovery\n7.Service Transition.\n8.Service Management as per ITIL processes\n9.Service Levels \u0026 Service Credits\n10.Governance\n11.Technical Account Management\n12.Release \u0026 Configuration Management\n13.Resource Skillsets \u0026 Coverage",
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    "status": "complete",
    "title": "IT Managed Services"
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}