Buyer Name: Liverpool John Moores University
Buyer Address: Exchange Station, Liverpool, UKD72, L22QP, United Kingdom
Contact Email: PurchaseOrderQueries@ljmu.ac.uk
Buyer Name: Liverpool John Moores University
Buyer Address: Exchange Station, Liverpool, UKD72, L22QP, United Kingdom
Contact Email: PurchaseOrderQueries@ljmu.ac.uk
We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities.
No linked documents found for this notice.
Lot Description: This has now been awarded
Lot 1 Status: cancelled
Lot 1 Has Options: Yes
Lot 1 Options: We are able to extend for a period of 12 months as per the tender pack and contract notice
{
"awards": [
{
"id": "013595-2025-1",
"relatedLots": [
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],
"status": "active",
"suppliers": [
{
"id": "GB-COH-SC216980",
"name": "Halo Service Solutions Ltd"
}
]
}
],
"bids": {
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{
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"value": 15
},
{
"id": "5",
"measure": "smeBids",
"relatedLot": "1",
"value": 9
},
{
"id": "6",
"measure": "electronicBids",
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"value": 15
}
]
},
"buyer": {
"id": "GB-UKPRN-10003957",
"name": "Liverpool John Moores University"
},
"contracts": [
{
"awardID": "013595-2025-1",
"dateSigned": "2025-03-06T00:00:00Z",
"id": "013595-2025-1",
"status": "active",
"value": {
"amount": 767990,
"currency": "GBP"
}
}
],
"date": "2025-04-08T11:27:41+01:00",
"description": "This is an award notice",
"id": "013595-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-049bd7",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "Liverpool",
"postalCode": "L22QP",
"region": "UKD72",
"streetAddress": "Exchange Station"
},
"contactPoint": {
"email": "PurchaseOrderQueries@ljmu.ac.uk"
},
"details": {
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{
"description": "Higher Education",
"scheme": "TED_CA_TYPE"
},
{
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"id": "09",
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}
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"url": "http://www.ljmu.ac.uk"
},
"id": "GB-UKPRN-10003957",
"identifier": {
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"name": "Liverpool John Moores University",
"roles": [
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},
{
"address": {
"countryName": "United Kingdom",
"locality": "Falkirk",
"region": "UKM"
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"id": "GB-COH-SC216980",
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"roles": [
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},
{
"address": {
"countryName": "United Kingdom",
"locality": "Liverpool"
},
"id": "GB-FTS-124565",
"identifier": {
"legalName": "LJMU Legal Services"
},
"name": "LJMU Legal Services",
"roles": [
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}
],
"tag": [
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],
"tender": {
"classification": {
"description": "Enterprise resource planning software package",
"id": "48451000",
"scheme": "CPV"
},
"description": "We have now awarded this requirement:\nThe University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (\u003e400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities.",
"id": "LJMU 2411-1",
"items": [
{
"deliveryAddresses": [
{
"region": "UKD"
}
],
"id": "1",
"relatedLot": "1"
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],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"type": "price"
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},
"description": "This has now been awarded",
"hasOptions": true,
"id": "1",
"options": {
"description": "We are able to extend for a period of 12 months as per the tender pack and contract notice"
},
"status": "cancelled"
}
],
"mainProcurementCategory": "goods",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "Contract for Enterprise Service Management System"
}
}