Community Care and Support Contract (Home Care, Extra Care, Social Opportunities and support for Unpaid Carers)

{
  "buyer": {
    "id": "GB-FTS-128776",
    "name": "STOKE-ON-TRENT CITY COUNCIL"
  },
  "date": "2025-04-08T12:01:19+01:00",
  "id": "013617-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04c562",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "STOKE-ON-TRENT",
        "postalCode": "ST41HH",
        "region": "UKG23",
        "streetAddress": "Civic Centre"
      },
      "contactPoint": {
        "email": "Christopher.Conway@stoke.gov.uk",
        "name": "Christopher Conway",
        "telephone": "+44 7468538321"
      },
      "details": {
        "url": "https://www.stoke.gov.uk/"
      },
      "id": "GB-FTS-128776",
      "identifier": {
        "legalName": "STOKE-ON-TRENT CITY COUNCIL",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "name": "STOKE-ON-TRENT CITY COUNCIL",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "amendments": [
      {
        "id": "2",
        "unstructuredChanges": [
          {
            "newValue": {
              "text": "Stoke-on-Trent City Council are looking to procure a Community Care and Support\nFramework which will cover Home Care, Social Opportunities and support for\nUnpaid Carers. We will also procure a contract for the Care and Support element of Extra Care. \nThe Framework is based on a locality model and Providers will be expected to have an office\nwithin Stoke-on-Trent or 2 miles from the border.\nProviders must have a CQC rating of \u0027Good\u0027 or above. Providers that have not been inspected\nor have received a rating below \u0027Good\u0027 prior to May 2024, will still be able to bid but will be\nsubject to enhanced quality monitoring.\nThe aim of the service is to support residents of Stoke-on-Trent with eligible care and support\nneeds to remain as independent as possible, for as long as possible in their own home.\nProviders will be expected to integrate into the community that you are working in,\nunderstand all of the community resources that you can draw on to support someone and\nimprove their wellbeing.\nThere will not be a limit on the number of LOTS that Providers can bid for, however, we do\nexpect to see a clear distinction with how Providers will work within each locality should they\nchoose to deliver across multiple areas.\n(4 Lots with Lot 1 having 4 sub lots, not individually listed at this\npoint as this is a PIN notice and an invitation to meet with the Council to discuss Lots and\nStructure).\nWhilst financial modelling is still to be confirmed, the indicative set rates are as follows (per\nhour):\nHome Care: \u00a322.80\nExtra Care: \u00a319.42\nCarers Support: \u00a322.80\nSocial Opportunities: \u00a320.61 with additional 1:1 / 2:1 rate and an enhanced rate where\napplicable.\nWe will hold a bidder\u0027s day via Microsoft Teams on 7th May 2025 10-11am please email\nKirsty.Davies@stoke.gov.uk to register your interest, the link to join the event will be sent\n24 hours in advance."
            },
            "oldValue": {
              "text": "Stoke-on-Trent City Council are looking to procure a Community Care and Support\nFramework which will cover Home Care, Extra Care, Social Opportunities and support for\nUnpaid Carers. \nThe Framework is based on a locality model and Providers will be expected to have an office\nwithin Stoke-on-Trent or 2 miles from the border. \nProviders must have a CQC rating of \u0027Good\u0027 or above. Providers that have not been inspected\nor have received a rating below \u0027Good\u0027 prior to May 2023, will still be able to bid but will be\nsubject to enhanced quality monitoring. \nThe aim of the service is to support residents of Stoke-on-Trent with eligible care and support\nneeds to remain as independent as possible, for as long as possible in their own home.\nProviders will be expected to integrate into the community that you are working in,\nunderstand all of the community resources that you can draw on to support someone and\nimprove their wellbeing. \nThe Framework will cover a number of LOTs aligned to the Locality Teams in Stoke-on-Trent.\nProviders that bid for Home Care (LOT 1) will have the opportunity to bid for Extra Care (LOT\n2) of which there are currently 8 schemes across the locality areas. This is an excellent\nopportunity for Providers to significantly enhance their business model and opens up\nopportunities to utilise the Extra Care Setting more effectively to support service users not\nonly in the Extra Care Scheme but in the wider community. \nPage 4 to 5\nThere will also be city-wide LOTS for Providers to offer Social Opportunities and dedicated\nsupport for Unpaid Carers. \nThere will not be a limit on the number of LOTS that Providers can bid for, however, we do\nexpect to see a clear distinction with how Providers will work within each locality should they\nchoose to deliver across multiple areas. \n(4 Lots with Lot 1 having 4 sub lots and Lot 2 having 8 sub Lots not individually listed at this\npoint as this is a PIN notice and an invitation to meet with the Council to discuss Lots and\nStructure).\nWhilst financial modelling is still to be confirmed, the indicative set rates are as follows (per\nhour): \nHome Care: \u00a322.80\nExtra Care: \u00a319.42 \nCarers Support: \u00a322.80\nSocial Opportunities: \u00a320.61 with additional 1:1 / 2:1 rate and an enhanced rate where\napplicable. \nWe will hold a bidder\u0027s day via Microsoft Teams on 9th January 2025 please email \nKirsty.Davies@stoke.gov.uk to register your interest, the link to join the event will be sent\n24 hours in advance. \nContact name: Care and Support Contract 18+ \nEmail: Kirsty.Davies@Stoke.gov.uk"
            },
            "where": {
              "section": "II.1.4"
            }
          },
          {
            "newValue": {
              "date": "2025-08-15"
            },
            "oldValue": {
              "date": "2025-03-29"
            },
            "where": {
              "section": "II.3"
            }
          }
        ]
      }
    ],
    "classification": {
      "description": "Health and social work services",
      "id": "85000000",
      "scheme": "CPV"
    },
    "description": "Stoke-on-Trent City Council are looking to procure a Community Care and Support Framework which will cover Home Care, Extra Care, Social Opportunities and support for Unpaid Carers. \nThe Framework is based on a locality model and Providers will be expected to have an office within Stoke-on-Trent or 2 miles from the border. \nProviders must have a CQC rating of \u0027Good\u0027 or above. Providers that have not been inspected or have received a rating below \u0027Good\u0027 prior to May 2023, will still be able to bid but will be subject to enhanced quality monitoring. \nThe aim of the service is to support residents of Stoke-on-Trent with eligible care and support needs to remain as independent as possible, for as long as possible in their own home. Providers will be expected to integrate into the community that you are working in, understand all of the community resources that you can draw on to support someone and improve their wellbeing. \nThe Framework will cover a number of LOTs aligned to the Locality Teams in Stoke-on-Trent. Providers that bid for Home Care (LOT 1) will have the opportunity to bid for Extra Care (LOT 2) of which there are currently 8 schemes across the locality areas. This is an excellent opportunity for Providers to significantly enhance their business model and opens up opportunities to utilise the Extra Care Setting more effectively to support service users not only in the Extra Care Scheme but in the wider community. \nThere will also be city-wide LOTS for Providers to offer Social Opportunities and dedicated support for Unpaid Carers. \nThere will not be a limit on the number of LOTS that Providers can bid for, however, we do expect to see a clear distinction with how Providers will work within each locality should they choose to deliver across multiple areas. \n(4 Lots with Lot 1 having 4 sub lots and Lot 2 having 8 sub Lots not individually listed at this point as this is a PIN notice and an invitation to meet with the Council to discuss Lots and Structure).\nWhilst financial modelling is still to be confirmed, the indicative set rates are as follows (per hour): \nHome Care: \u00a322.80\nExtra Care: \u00a319.42 \nCarers Support: \u00a322.80\nSocial Opportunities: \u00a320.61 with additional 1:1 / 2:1 rate and an enhanced rate where applicable. \nWe will hold a bidder\u0027s day via Microsoft Teams on 9th January 2025 please email Kirsty.Davies@stoke.gov.uk to register your interest, the link to join the event will be sent 24 hours in advance. \nContact name: Care and Support Contract 18+ \nEmail:\tKirsty.Davies@Stoke.gov.uk",
    "id": "ocds-h6vhtk-04c562",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "mainProcurementCategory": "services",
    "title": "Community Care and Support Contract (Home Care, Extra Care, Social Opportunities and support for Unpaid Carers)"
  }
}