← Back to opportunities

IT Support Provision

UNITED KINGDOM ANTI-DOPING LIMITED

Buyer Contact Info

Buyer Name: UNITED KINGDOM ANTI-DOPING LIMITED

Buyer Address: Sportpark, Loughborough, UKF22, LE11 3QF, United Kingdom

Contact Email: procurement@ukad.org.uk

Status
complete
Procedure
open
Value
468000.0 GBP
Published
16 Feb 2026, 16:02
Deadline
n/a
Contract Start
01 Mar 2026, 00:00
Contract End
28 Feb 2029, 23:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
ELYSIANIT LIMITED
Official Source
Open Find a Tender

Description

UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment. The successful supplier will deliver: On-site support: Minimum of two days per month across UKAD's Loughborough and London offices. Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings. Core scope includes: - Support for Microsoft Azure infrastructure (IaaS), Office 365 tenant, and EntraID identity management. - Device management via Intune for Windows 11 desktops and iOS/Android mobile devices. - Active Directory and DNS management. -Desktop support and patch management. - Cybersecurity measures including multi-factor authentication and compliance monitoring. Strategic input: Guidance on IT strategy and participation in IT governance meetings. Supplier must demonstrate proven experience in delivering secure IT services, including robust patching and proactive improvement recommendations. Full details, including service levels and technical requirements, were provided in the Specification document within the tender pack. It is anticipated that the cost of the annual services will be around £78,000 + VAT.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: IT Support Provision

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": true,
      "assessmentSummariesDateSent": "2026-02-16T00:00:00Z",
      "contractPeriod": {
        "endDate": "2029-02-28T23:59:59Z",
        "maxExtentDate": "2032-02-28T23:59:59Z",
        "startDate": "2026-03-01T00:00:00Z"
      },
      "date": "2026-02-16T00:00:00Z",
      "documents": [
        {
          "datePublished": "2026-02-16T16:02:37Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "013978-2026",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/013978-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-02-27T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "We may require consultancy support for strategic projects and development work."
      },
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "Contract values assumes an Initial 3 year contract plus three 1 year extensions (3 +1+1+1)."
      },
      "standstillPeriod": {
        "endDate": "2026-02-25T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-09245203",
          "name": "ELYSIANIT LIMITED"
        }
      ],
      "title": "IT Support Provision",
      "value": {
        "amount": 468000,
        "amountGross": 561600,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 21
      },
      {
        "id": "2",
        "measure": "finalStageBids",
        "relatedLot": "1",
        "value": 7
      },
      {
        "id": "3",
        "measure": "smeFinalStageBids",
        "relatedLot": "1",
        "value": 7
      },
      {
        "id": "4",
        "measure": "vcseFinalStageBids",
        "relatedLot": "1",
        "value": 0
      }
    ]
  },
  "buyer": {
    "id": "GB-COH-06990867",
    "name": "UNITED KINGDOM ANTI-DOPING LIMITED"
  },
  "date": "2026-02-16T16:02:37Z",
  "id": "013978-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05f744",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PPYZ-9177-QNHN",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Loughborough",
        "postalCode": "LE11 3QF",
        "region": "UKF22",
        "streetAddress": "Sportpark"
      },
      "contactPoint": {
        "email": "procurement@ukad.org.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-COH-06990867",
      "identifier": {
        "id": "06990867",
        "scheme": "GB-COH"
      },
      "name": "UNITED KINGDOM ANTI-DOPING LIMITED",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PHNZ-8155-LYNL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Basingstoke",
        "postalCode": "RG23 8PE",
        "region": "UKJ37",
        "streetAddress": "Former Boardroom Upper Farm"
      },
      "contactPoint": {
        "email": "bid.team@elysianit.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "url": "http://www.elysianit.com",
        "vcse": false
      },
      "id": "GB-COH-09245203",
      "identifier": {
        "id": "09245203",
        "scheme": "GB-COH"
      },
      "name": "ELYSIANIT LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment.\nThe successful supplier will deliver:\nOn-site support: Minimum of two days per month across UKAD\u0027s Loughborough and London offices.\nRemote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings.\nCore scope includes:\n- Support for Microsoft Azure infrastructure (IaaS), Office 365 tenant, and EntraID identity management.\n- Device management via Intune for Windows 11 desktops and iOS/Android mobile devices.\n- Active Directory and DNS management.\n-Desktop support and patch management.\n- Cybersecurity measures including multi-factor authentication and compliance monitoring.\nStrategic input: Guidance on IT strategy and participation in IT governance meetings.\nSupplier must demonstrate proven experience in delivering secure IT services, including robust patching and proactive improvement recommendations.\nFull details, including service levels and technical requirements, were provided in the Specification document within the tender pack.\nIt is anticipated that the cost of the annual services will be around \u00a378,000 + VAT.",
    "id": "ocds-h6vhtk-05f744",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "IT Support Provision"
  }
}