← Back to opportunities

WCC Housing Needs Integrated Singles and Outreach Services

Westminster City Council

Buyer Contact Info

Buyer Name: Westminster City Council

Buyer Address: 64 Victoria Street, London, UKI32, SW1E 6QP, United Kingdom

Contact Email: procurementteammailbox@westminster.gov.uk

Status
complete
Procedure
open
Value
13777297.0 GBP
Published
17 Feb 2026, 11:54
Deadline
n/a
Contract Start
31 Mar 2026, 23:00
Contract End
31 Mar 2029, 22:59
Category
n/a
CPV
85320000 - Social services
Region
n/a
Awarded To
St Mungo Community Housing Association (“St Mungo’s”), Passage 2000 (The Passage)
Official Source
Open Find a Tender

Description

WCC Housing Needs Integrated Singles and Outreach Services The Authority is procuring Integrated Singles and Outreach Services in three (3) Lots. The Services are a pivotal and strategically aligned provision at the heart of the Council’s Homelessness and Rough Sleeping Strategy 2024. These Services are a cornerstone of our ambition to prevent homelessness, enhance recovery, and transform lives through a dynamic, tailored, and outcomes-driven approach. The Integrated Singles and Outreach Services will be procured in three (3) Lots: Lot 1 Assertive Outreach Services: To build strong, ongoing relationships and offer consistent support to people who face long-term homelessness and multiple challenges. The Provider will provide support for complex cases, engagement strategies, and long-term recovery planning. Lot 2 First Contact Team: The Provider will act as the first point of contact for the dynamic movement of individuals into and out of rough sleeping (FLOW) and those at risk of rough sleeping. The Provider will deliver rapid and trauma informed support and early interventions to prevent and move Service Users away from Rough Sleeping at the earliest opportunity. Lot 3 Hub Support Team: the Provider will deliver a central coordination point for statutory services and housing, providing a single front door for all accommodation options. The Provider will triage Service User needs and co-ordinate support and multi-agency planning. The Provider will actively collaborate with the Authority’s services through a hybrid delivery model, helping to coordinate joined-up planning and support. The Provider will need to provide a building with working space for 20 Council staff and those commissioned to provide support functions for this Lot, as well as having the capacity for Service Users walk-in’s and confidential meetings The estimated commencement date of this contract is 01/03/2026. The estimated service commencement date is 01/04/2026. The initial term of the contract is 3 years. The Contract may, at the Authority’s discretion, be extended for a further period of up to an aggregate of four (4) years, with a total contract period of seven years (calculated from the Service Commencement Date), expiring no later than 31 March 2033. During the Contract Period the Authority may, at its sole discretion, require additional Services to be delivered by the Provider for up 25% of the total contract value for each Lot. This will be subject to service needs, funding and will be at the Authorities discretion in line with the Contract. Detailed tender opportunity can be found in the Invitation to tender and specification viewed via https://wcc.ukp.app.jaggaer.com/go/99444972019BFAD3ECBC

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Lot 2 Status: complete

Lot 3 Status: complete

Awards

Award Title: CONTRACT FOR THE PROVISION OF INTEGRATED SINGLES AND OUTREACH SERVICES LOT 1 – ASSERTIVE OUTREACH SERVICE AND LOT 2 – FIRST CONTACT TEAM

Award Title: CONTRACT FOR THE PROVISION OF INTEGRATED SINGLES AND OUTREACH SERVICES LOT 3 – HUB SUPPORT TEAM

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": true,
      "assessmentSummariesDateSent": "2026-01-29T00:00:00+00:00",
      "contractPeriod": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "maxExtentDate": "2033-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "date": "2026-01-29T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-02-17T11:54:56Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "014235-2026",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/014235-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Social services",
              "id": "85320000",
              "scheme": "CPV"
            },
            {
              "description": "Housing services",
              "id": "70333000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        },
        {
          "additionalClassifications": [
            {
              "description": "Social services",
              "id": "85320000",
              "scheme": "CPV"
            },
            {
              "description": "Housing services",
              "id": "70333000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "2",
          "relatedLot": "2"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-02-28T23:59:59+00:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "The contract includes an optional right for the Authority to vary the contract value by up to 25% of the total possible 7\u2011year contract value to permit. additional services during the term, subject to governance approvals and available budget, as set out in the tender documents."
      },
      "relatedLots": [
        "1",
        "2"
      ],
      "renewal": {
        "description": "Maximum additional extension for up to 4 years"
      },
      "standstillPeriod": {
        "endDate": "2026-02-27T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-08225808",
          "name": "St Mungo Community Housing Association (\u201cSt Mungo\u2019s\u201d)"
        }
      ],
      "title": "CONTRACT FOR THE  PROVISION OF INTEGRATED SINGLES AND OUTREACH SERVICES LOT 1 \u2013 ASSERTIVE OUTREACH SERVICE  AND LOT 2 \u2013 FIRST CONTACT TEAM",
      "value": {
        "amount": 13777297,
        "amountGross": 16532756.4,
        "currency": "GBP"
      }
    },
    {
      "aboveThreshold": true,
      "assessmentSummariesDateSent": "2026-01-29T00:00:00+00:00",
      "contractPeriod": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "maxExtentDate": "2033-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "date": "2026-01-29T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-02-17T11:54:56Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "014235-2026",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/014235-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "2",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Social services",
              "id": "85320000",
              "scheme": "CPV"
            },
            {
              "description": "Housing services",
              "id": "70333000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "3",
          "relatedLot": "3"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-02-28T23:59:59+00:00",
          "id": "2",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "The contract includes an optional right for the Authority to vary the contract value by up to 25% of the total possible 7\u2011year contract value to permit."
      },
      "relatedLots": [
        "3"
      ],
      "renewal": {
        "description": "Maximum additional extension for up to 4 years."
      },
      "standstillPeriod": {
        "endDate": "2026-02-27T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-03885593",
          "name": "Passage 2000 (The Passage)"
        }
      ],
      "title": "CONTRACT FOR THE  PROVISION OF INTEGRATED SINGLES AND OUTREACH SERVICES LOT 3 \u2013 HUB SUPPORT TEAM",
      "value": {
        "amount": 6999993.11,
        "amountGross": 8399991.73,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "details": [
      {
        "id": "1",
        "relatedLots": [
          "1"
        ],
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-03852519",
            "name": "The Connection at St Martin in the Fields"
          }
        ]
      },
      {
        "id": "2",
        "relatedLots": [
          "1",
          "2"
        ],
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-08225808",
            "name": "St Mungo Community Housing Association (\u201cSt Mungo\u2019s\u201d)"
          }
        ]
      },
      {
        "id": "3",
        "relatedLots": [
          "3"
        ],
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-COH-03885593",
            "name": "Passage 2000 (The Passage)"
          }
        ]
      }
    ],
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 3
      },
      {
        "id": "2",
        "measure": "bids",
        "relatedLot": "2",
        "value": 1
      },
      {
        "id": "3",
        "measure": "bids",
        "relatedLot": "3",
        "value": 1
      },
      {
        "id": "4",
        "measure": "finalStageBids",
        "relatedLot": "1",
        "value": 2
      },
      {
        "id": "5",
        "measure": "smeFinalStageBids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "6",
        "measure": "vcseFinalStageBids",
        "relatedLot": "1",
        "value": 2
      },
      {
        "id": "7",
        "measure": "finalStageBids",
        "relatedLot": "2",
        "value": 1
      },
      {
        "id": "8",
        "measure": "smeFinalStageBids",
        "relatedLot": "2",
        "value": 0
      },
      {
        "id": "9",
        "measure": "vcseFinalStageBids",
        "relatedLot": "2",
        "value": 1
      },
      {
        "id": "10",
        "measure": "finalStageBids",
        "relatedLot": "3",
        "value": 1
      },
      {
        "id": "11",
        "measure": "smeFinalStageBids",
        "relatedLot": "3",
        "value": 1
      },
      {
        "id": "12",
        "measure": "vcseFinalStageBids",
        "relatedLot": "3",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-PPON-PJVD-6261-BPPJ",
    "name": "Westminster City Council"
  },
  "date": "2026-02-17T11:54:56Z",
  "id": "014235-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059c10",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1E 6QP",
        "region": "UKI32",
        "streetAddress": "64 Victoria Street"
      },
      "contactPoint": {
        "email": "procurementteammailbox@westminster.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.westminster.gov.uk/"
      },
      "id": "GB-PPON-PJVD-6261-BPPJ",
      "identifier": {
        "id": "PJVD-6261-BPPJ",
        "scheme": "GB-PPON"
      },
      "name": "Westminster City Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E1W 1YW",
        "region": "UKI42",
        "streetAddress": "5th Floor, 3 Thomas More Square, Tower Hill"
      },
      "contactPoint": {
        "email": "info@mungos.org"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "vcse": true
      },
      "id": "GB-COH-08225808",
      "identifier": {
        "id": "08225808",
        "scheme": "GB-COH"
      },
      "name": "St Mungo Community Housing Association (\u201cSt Mungo\u2019s\u201d)",
      "roles": [
        "supplier",
        "tenderer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1P 1NL",
        "region": "UKI32",
        "streetAddress": "St Vincent\u0027s Centre, Carlisle Place"
      },
      "contactPoint": {
        "email": "info@passage.org.uk"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "vcse": true
      },
      "id": "GB-COH-03885593",
      "identifier": {
        "id": "03885593",
        "scheme": "GB-COH"
      },
      "name": "Passage 2000 (The Passage)",
      "roles": [
        "supplier",
        "tenderer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "WC1X 8QY",
        "region": "UKI31",
        "streetAddress": "245 Gray\u0027s Inn Road"
      },
      "details": {
        "scale": "sme",
        "vcse": true
      },
      "id": "GB-COH-03852519",
      "identifier": {
        "id": "03852519",
        "scheme": "GB-COH"
      },
      "name": "The Connection at St Martin in the Fields",
      "roles": [
        "tenderer"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "WCC Housing Needs Integrated Singles and Outreach Services\nThe Authority is procuring Integrated Singles and Outreach Services in three (3) Lots. The Services are a pivotal and strategically aligned provision at the heart of the Council\u2019s Homelessness and Rough Sleeping Strategy 2024. These Services are a cornerstone of our ambition to prevent homelessness, enhance recovery, and transform lives through a dynamic, tailored, and outcomes-driven approach. \nThe Integrated Singles and Outreach Services will be procured in three (3) Lots:\nLot 1 Assertive Outreach Services: To build strong, ongoing relationships and offer consistent support to people who face long-term homelessness and multiple challenges. The Provider will provide support for complex cases, engagement strategies, and long-term recovery planning. \nLot 2 First Contact Team: The Provider will act as the first point of contact for the dynamic movement of individuals into and out of rough sleeping (FLOW) and those at risk of rough sleeping. The Provider will deliver rapid and trauma informed support and early interventions to prevent and move Service Users away from Rough Sleeping at the earliest opportunity. \nLot 3 Hub Support Team: the Provider will deliver a central coordination point for statutory services and housing, providing a single front door for all accommodation options. The Provider will triage Service User needs and co-ordinate support and multi-agency planning. The Provider will actively collaborate with the Authority\u2019s services through a hybrid delivery model, helping to coordinate joined-up planning and support. The Provider will need to provide a building with working space for 20 Council staff and those commissioned to provide support functions for this Lot, as well as having the capacity for Service Users walk-in\u2019s and confidential meetings\nThe estimated commencement date of this contract is 01/03/2026. The estimated service commencement date is 01/04/2026. The initial term of the contract is 3 years. The Contract may, at the Authority\u2019s discretion, be extended for a further period of up to an aggregate of four (4) years, with a total contract period of seven years (calculated from the Service Commencement Date), expiring no later than 31 March 2033.\nDuring the Contract Period the Authority may, at its sole discretion, require additional Services to be delivered by the Provider for up 25% of the total contract value for each Lot. This will be subject to service needs, funding and will be at the Authorities discretion in line with the Contract. \nDetailed tender opportunity can be found in the Invitation to tender and specification viewed via https://wcc.ukp.app.jaggaer.com/go/99444972019BFAD3ECBC",
    "id": "PRJ_30740",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      },
      {
        "id": "2",
        "status": "complete"
      },
      {
        "id": "3",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "complete",
    "title": "WCC Housing Needs Integrated Singles and Outreach Services"
  }
}