Buyer Name: Victoria and Albert Museum
Buyer Address: Cromwell Road, London, UKI33, SW7 2RL, United Kingdom
Contact Email: procurement@vam.ac.uk
Buyer Name: Victoria and Albert Museum
Buyer Address: Cromwell Road, London, UKI33, SW7 2RL, United Kingdom
Contact Email: procurement@vam.ac.uk
The V&A is seeking to appoint a single supplier for Hard Facilities Management (Hard FM) service delivery across its multisite estate, including: • V&A South Kensington • Young V&A • V&A East Storehouse • V&A East Museum - opening in East London, April 2026. The Contract for the delivery of Hard FM services will include but not be limited to the below services: • General Services • Mechanical Maintenance • Electrical Maintenance • Public Health Maintenance • Fabric Maintenance • Roof Maintenance • Life Safety - at V&A East Museum and V&A East Storehouse. Soft FM services are not within the scope of this contract and have been procured separately. We will therefore also not require Total FM services. This is a single contract to deliver Hard FM services only. Applicants must be able to deliver all services set out in this notice and the PQQ pack to be considered to be invited to tender. For more information, please log on to Delta and download the PQQ pack which includes our draft Scope of Service. Please note that the estimated value stated in this contract is inclusive of all options and extensions. This means it is based on the extended seven year term and includes some allowances for ad hoc services. The following organisation is carrying out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement is assisting us with drafting procurement documentation and evaluating submissions from suppliers.
No linked documents found for this notice.
External Link: http://www.delta-esourcing.com/respond/5A7788Y9G7
External Link: https://www.find-tender.service.gov.uk/Notice/014309-2026
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Has Options: Yes
Lot 1 Options: The inclusion of any additional services that may reasonably be required and are relevant to the service delivery, to be instructed by means of a contract variation. This includes additional services as described within the scope documents. Known Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks will include changes outside of ours and the supplier's control such as to living wage, inflation, and statutory changes that affect the sums paid. The estimated total contract value includes all options and extensions and we have also added a 4% inflation estimate for the purpose of this notice.
Lot 1 Value: GBP 29,618,604
Lot 1 Value (Gross): GBP 35,542,324.80
Lot 1 Contract Start: 2027-04-01T00:00:00+01:00
Lot 1 Contract End: 2032-03-31T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Quality (60%)
Lot 1 Award Criterion (price): Price (30%)
Lot 1 Award Criterion (quality): Social Value (10%)
Document Description: Not published
Document Description: Tender notice on Find a Tender
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"date": "2026-02-17T13:25:29Z",
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"planning": {
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"description": "The V\u0026A is seeking to appoint a single supplier for Hard Facilities Management (Hard FM) service delivery across its multisite estate, including:\n\u2022\tV\u0026A South Kensington\n\u2022\tYoung V\u0026A \n\u2022\tV\u0026A East Storehouse\n\u2022\tV\u0026A East Museum - opening in East London, April 2026.\nThe Contract for the delivery of Hard FM services will include but not be limited to the below services:\n\u2022\tGeneral Services\n\u2022\tMechanical Maintenance\n\u2022\tElectrical Maintenance\n\u2022\tPublic Health Maintenance\n\u2022\tFabric Maintenance\n\u2022\tRoof Maintenance\n\u2022\tLife Safety - at V\u0026A East Museum and V\u0026A East Storehouse. \nSoft FM services are not within the scope of this contract and have been procured separately. We will therefore also not require Total FM services. This is a single contract to deliver Hard FM services only.\nApplicants must be able to deliver all services set out in this notice and the PQQ pack to be considered to be invited to tender. For more information, please log on to Delta and download the PQQ pack which includes our draft Scope of Service.\nPlease note that the estimated value stated in this contract is inclusive of all options and extensions. This means it is based on the extended seven year term and includes some allowances for ad hoc services.\nThe following organisation is carrying out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement is assisting us with drafting procurement documentation and evaluating submissions from suppliers.",
"documents": [
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"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
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"url": "http://www.delta-esourcing.com/respond/5A7788Y9G7"
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{
"datePublished": "2026-02-17T13:25:29Z",
"description": "Tender notice on Find a Tender",
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"enquiryPeriod": {
"endDate": "2026-03-10T12:00:00Z"
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"expressionOfInterestDeadline": "2026-03-20T12:00:00Z",
"id": "VA/CON/F25/01",
"items": [
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"additionalClassifications": [
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"legalBasis": {
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"lotDetails": {
"noLotsDivisionRationale": "We have already split our FM requirement into two contracts, Soft FM (previously procured separately) and Hard FM (this contract). Our market engagement exercise revealed broad support for the proposed scope. This contract packaging ensures we can achieve maximum value and operational and technical efficiency whilst still being at a size that is accessible to SMEs."
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"startDate": "2027-04-01T00:00:00+01:00"
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"id": "1",
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"description": "The inclusion of any additional services that may reasonably be required and are relevant to the service delivery, to be instructed by means of a contract variation. This includes additional services as described within the scope documents.\nKnown Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks will include changes outside of ours and the supplier\u0027s control such as to living wage, inflation, and statutory changes that affect the sums paid.\nThe estimated total contract value includes all options and extensions and we have also added a 4% inflation estimate for the purpose of this notice."
},
"renewal": {
"description": "The Initial Contract Term will be 5 years starting on the Service Commencement Date plus a potential First and Second Extension Period of twelve (12) months each to a maximum term of 7 years."
},
"secondStage": {
"maximumCandidates": 6,
"minimumCandidates": 4
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"selectionCriteria": {
"criteria": [
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"description": "A minimum of \u00a34m turnover is recommended for this contract",
"type": "economic"
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{
"description": "As set out in the PQQ pack",
"forReduction": true
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"status": "active",
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"procedure": {
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"status": "active",
"submissionMethodDetails": "Applications must be submitting electronically via http://www.delta-esourcing.com/respond/5A7788Y9G7",
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"languages": [
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},
"title": "V\u0026A - Hard FM",
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}