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Provision of Cognitive RPA, Intelligent Automation & AI Cloud Platform & Virtual Workforce

Caerphilly County Borough Council

Buyer Contact Info

Buyer Name: Caerphilly County Borough Council

Buyer Address: Penallta House, Tredomen Park, Hengoed, UKL16, CF82 7PG, United Kingdom

Contact Name: Syed Khizar Ali

Contact Email: alisk@caerphilly.gov.uk

Contact Telephone: +441443873567

Status
complete
Procedure
direct
Value
82988.0 GBP
Published
19 Feb 2026, 09:39
Deadline
n/a
Contract Start
18 Mar 2026, 00:00
Contract End
18 Mar 2027, 23:59
Category
n/a
CPV
72513000 - Office automation services
Region
n/a
Awarded To
AIXON DIGITAL LIMITED
Official Source
Open Find a Tender

Description

This notice is to inform the market of the Council’s intention to make a direct award to AI‑XON for the provision of Cognitive RPA, Intelligent Automation, AI Cloud Platform services, and Virtual Workforce support. The award is required to ensure continuity of critical automated processes that underpin statutory and essential frontline Council services. These processes currently operate on the Blue Prism Cloud Platform, supported and maintained by AI‑XON, who have developed and customised several of the Council’s automation workflows. Scope of Services The direct award will cover: - Licensing and access to the Blue Prism Cloud RPA platform - Platform support and maintenance - Business‑as‑usual (BAU) process support - Support for the Council’s bespoke automation environment Rationale for Direct Award The Council intends to use this route on the basis of continuity of service and avoidance of disproportionate duplication of costs. The Blue Prism Cloud licence and associated workflows will only be required for the next 12 months, after which the platform will be decommissioned as part of the Council’s wider automation roadmap. Procuring an alternative supplier for such a short period would result in: - Significant onboarding and transition costs - Avoidable handover effort and operational disruption - Increased risk to the continuity of statutory processes - Poor value for money due to the short duration of remaining platform use AI‑XON has provided a competitive quotation aligned with the limited remaining requirement and offers a flexible commercial model that ensures the Council pays only for support used. The proposed commercial terms offer a cost‑effective approach for a time‑limited requirement, ensuring that the Council continues to meet statutory obligations while avoiding unnecessary expenditure.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: Provision of Cognitive RPA, Intelligent Automation & AI Cloud Platform & Virtual Workforce

Raw Notice JSON

Expand raw payload
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    "description": "This notice is to inform the market of the Council\u2019s intention to make a direct award to AI\u2011XON for the provision of Cognitive RPA, Intelligent Automation, AI Cloud Platform services, and Virtual Workforce support.\nThe award is required to ensure continuity of critical automated processes that underpin statutory and essential frontline Council services. These processes currently operate on the Blue Prism Cloud Platform, supported and maintained by AI\u2011XON, who have developed and customised several of the Council\u2019s automation workflows.\nScope of Services\nThe direct award will cover:\n- Licensing and access to the Blue Prism Cloud RPA platform\n- Platform support and maintenance\n- Business\u2011as\u2011usual (BAU) process support\n- Support for the Council\u2019s bespoke automation environment\nRationale for Direct Award\nThe Council intends to use this route on the basis of continuity of service and avoidance of disproportionate duplication of costs.\nThe Blue Prism Cloud licence and associated workflows will only be required for the next 12 months, after which the platform will be decommissioned as part of the Council\u2019s wider automation roadmap. Procuring an alternative supplier for such a short period would result in:\n- Significant onboarding and transition costs\n- Avoidable handover effort and operational disruption\n- Increased risk to the continuity of statutory processes\n- Poor value for money due to the short duration of remaining platform use\nAI\u2011XON has provided a competitive quotation aligned with the limited remaining requirement and offers a flexible commercial model that ensures the Council pays only for support used.\nThe proposed commercial terms offer a cost\u2011effective approach for a time\u2011limited requirement, ensuring that the Council continues to meet statutory obligations while avoiding unnecessary expenditure.",
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    "title": "Provision of Cognitive RPA, Intelligent Automation \u0026 AI Cloud Platform \u0026 Virtual Workforce"
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