001706 Employee Assistance Programme (Telephone)

{
  "buyer": {
    "id": "GB-PPON-PMPB-8772-VYWM",
    "name": "Durham County Council"
  },
  "date": "2025-04-15T13:59:33+01:00",
  "id": "015253-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05033b",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Durham",
        "postalCode": "DH1 5WB",
        "region": "UKC14",
        "streetAddress": "Corten House, Dunholme Close"
      },
      "contactPoint": {
        "email": "procurement.decisions@durham.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PMPB-8772-VYWM",
      "identifier": {
        "id": "PMPB-8772-VYWM",
        "scheme": "GB-PPON"
      },
      "name": "Durham County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "This Invitation to Bid is for the provision of a telephone based Employee Assistance Programme with includes a 24 hour, 365 days per year telephone advisory and counselling service for all Durham County Council employees, academy schools/colleges and other public sector organisations including town councils contracted to Durham County Council Occupational Health Services (including support for managers), elected members and care leavers in respect of any personal or emotional matter whether work or non-work related as specified in this and related documents. Similar services have been available since 2006.  \nAdditionally, the Council is also seeking a Critical Incident stress/trauma Response Service on an \u0027as needed basis\u0027 which has also been in place since 2006, although to date this has not been utilised.\nDurham County Council are looking for a single specialist provider who can deliver this service.\nThe following key elements are required of the telephone-based Employee Assistance Programme.\nConfidential Telephone support, advice and counselling\nOnline employee and manager advice\nLaunch of Service\nCritical Incident Stress Response Service",
    "documents": [
      {
        "datePublished": "2025-04-15T13:59:33+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "015253-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/015253-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-04-30T23:59:59+01:00"
    },
    "id": "001706",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Guidance and counselling services",
            "id": "85312300",
            "scheme": "CPV"
          },
          {
            "description": "Guidance services",
            "id": "85312310",
            "scheme": "CPV"
          },
          {
            "description": "Counselling services",
            "id": "85312320",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKC14"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "description": "Technical questions 80%\nPrice 20%"
        },
        "contractPeriod": {
          "endDate": "2027-07-31T23:59:59+01:00",
          "maxExtentDate": "2029-07-31T23:59:59+01:00",
          "startDate": "2025-08-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "2 x 12 months extensions are available subject to performance, funding and commissioner approval."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amountGross": 110400,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "Tender documents may be accessed free of charge at www.open-uk.org",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2025-05-16T10:00:00+01:00"
    },
    "title": "001706 Employee Assistance Programme (Telephone)",
    "value": {
      "amountGross": 110400,
      "currency": "GBP"
    }
  }
}