Buyer Name: Norfolk County Council
Buyer Address: County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Email: sourcingteam@norfolk.gov.uk
Buyer Name: Norfolk County Council
Buyer Address: County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Email: sourcingteam@norfolk.gov.uk
Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Norfolk's MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB). Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements. It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals' party to the disagreement. •Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. •Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP.
External Link: https://www.find-tender.service.gov.uk/Notice/015860-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 600,000
Lot 1 Value (Gross): GBP 720,000
Lot 1 Contract Start: 2025-09-01T00:00:00+01:00
Lot 1 Contract End: 2028-08-31T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Service Delivery Plan (35%)
Lot 1 Award Criterion (quality): Management of the Service (35%)
Lot 1 Award Criterion (price): Price (30%)
Document Description: Not published
Document Description: Tender notice on Find a Tender
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"riskDetails": "Norfolk County Council has joined the government\u0027s Devolution Priority Programme.\nThis process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.\nGovernment has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk\u0027s current geographical boundaries.",
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"submissionMethodDetails": "This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement and gain access to documents when they are available, applicants must first be registered on the system at\nhttps://in-tendhost.co.uk/norfolkcc (https://intendhost.\nco.uk/norfolkcc)\n. Full instructions for registration and use of the system can be found at\nhttps://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles\n(https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles)\n.Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` in this tender. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing\nsupport@in-tend.co.uk",
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"title": "Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities",
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