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Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities

Norfolk County Council

Buyer Contact Info

Buyer Name: Norfolk County Council

Buyer Address: County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom

Contact Email: sourcingteam@norfolk.gov.uk

Status
active
Procedure
open
Value
600000.0 GBP
Gross: 720000 GBP
Published
17 Apr 2025, 10:55
Deadline
19 May 2025, 10:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Norfolk's MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB). Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements. It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals' party to the disagreement. •Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. •Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP.

Linked Documents

Select a document to preview.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/015860-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 600,000

Lot 1 Value (Gross): GBP 720,000

Lot 1 Contract Start: 2025-09-01T00:00:00+01:00

Lot 1 Contract End: 2028-08-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Service Delivery Plan (35%)

Lot 1 Award Criterion (quality): Management of the Service (35%)

Lot 1 Award Criterion (price): Price (30%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "description": "Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners.  \nNorfolk\u0027s MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB).\nDisagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements.\nIt can save time and pressure for all involved and it can help re-build relationships that have broken down.  Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals\u0027 party to the disagreement. \n\u2022Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health.  It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans.  \n\u2022Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP.",
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    "riskDetails": "Norfolk County Council has joined the government\u0027s Devolution Priority Programme.\nThis process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.\nGovernment has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk\u0027s current geographical boundaries.",
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    "title": "Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities",
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