Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire

{
  "awards": [
    {
      "id": "016306-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-144733",
          "name": "Nottingham Rehab Limited (trading as NRS Healthcare)"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "2",
        "measure": "bids",
        "relatedLot": "1",
        "value": 3
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-6212",
    "name": "Herefordshire Council"
  },
  "contracts": [
    {
      "awardID": "016306-2025-1",
      "dateSigned": "2025-03-20T00:00:00Z",
      "id": "016306-2025-1",
      "status": "active",
      "value": {
        "amount": 2500000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-04-22T15:50:31+01:00",
  "id": "016306-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04be9e",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Hereford",
        "postalCode": "HR4 0LE",
        "region": "UKG11",
        "streetAddress": "Council Offices, Plough Lane"
      },
      "contactPoint": {
        "email": "aksana.hironak@herefordshire.gov.uk",
        "name": "Ms Aksana Hironak",
        "telephone": "+44 1432383575"
      },
      "details": {
        "buyerProfile": "https://www.herefordshire.gov.uk",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.herefordshire.gov.uk"
      },
      "id": "GB-FTS-6212",
      "identifier": {
        "legalName": "Herefordshire Council"
      },
      "name": "Herefordshire Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Coalville",
        "region": "UKG11",
        "streetAddress": "Sherwood House, Cartwright Way, Forest Business Park, Bardon Hill, Coalville, Leicestershire, LE67 1UB"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-144733",
      "identifier": {
        "legalName": "Nottingham Rehab Limited (trading as NRS Healthcare)"
      },
      "name": "Nottingham Rehab Limited (trading as NRS Healthcare)",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Hereford"
      },
      "id": "GB-FTS-6807",
      "identifier": {
        "legalName": "Herefordshire Council"
      },
      "name": "Herefordshire Council",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Health and social work services",
      "id": "85000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.\nThe Technology Enabled Care Service comprises the following main functions:\n1)\tSourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)\n2)\tDelivery and installation\n3)\tCollection, cleaning and recycling\n4)\tService, maintenance and repairs\n5)\tStorage\n6)\tProactive and reactive Call Monitoring via a digital Alarm Receiving Centre\nThe Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.\nThe service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.",
    "id": "DN753509",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Medical equipments, pharmaceuticals and personal care products",
            "id": "33000000",
            "scheme": "CPV"
          },
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          },
          {
            "description": "Other community, social and personal services",
            "id": "98000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKG11"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "68",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "12",
              "name": "Social Value",
              "type": "quality"
            },
            {
              "description": "20",
              "type": "price"
            }
          ]
        },
        "description": "Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.\nThe Technology Enabled Care Service comprises the following main functions:\n1)\tSourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)\n2)\tDelivery and installation\n3)\tCollection, cleaning and recycling\n4)\tService, maintenance and repairs\n5)\tStorage\n6)\tProactive and reactive Call Monitoring via a digital Alarm Receiving Centre\nThe Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.\nThe service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire"
  }
}