Buyer Name: Peterborough City Council
Buyer Address: Sand Martin House, Bittern Way, Peterborough, UKH11, PE2 8TY, United Kingdom
Contact Name: Mrs Jan Thistleton
Contact Email: Jan.Thistleton@peterborough.gov.uk
Contact Telephone: +44 1733864553
Lifeline / Community Alarms and connected Telecare
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
1000000.0 GBP
1000000.0 GBP
Published
22 Apr 2025, 16:19
22 Apr 2025, 16:19
Deadline
n/a
n/a
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
goods
goods
CPV
35112000 - Rescue and emergency equipment
35112000 - Rescue and emergency equipment
Region
n/a
n/a
Awarded To
Doro trading as Careium UK Ltd
Doro trading as Careium UK Ltd
Official Source
Open Find a Tender
Open Find a Tender
Description
The provision of community alarms, referred to locally as Lifelines, and connected telecare technology is an important element of the early intervention and prevention agenda helping to support people to remain living in the home of their choice for as long as possible. The City Council requires a digital lifeline and telecare service for its residents (population 216,000) providing ‘peace of mind’ and reassurance to carers and families. The service will need to be ‘person centred’ in its approach encompassing the latest technology alongside more traditional solutions in order to achieve outcomes: o Promotion and maintenance of independence, well-being, and quality of life for customers in their own home o Manage and minimise risk for people living at home o Reduce social isolation o Detect deterioration and enable more early intervention for people with long term conditions o Enhance people’s sense of dignity and increased confidence o Reassurance for informal carers o Prevent, reduce, delay escalation of needs and hospital / care home admissions o Supporting safe hospital discharge o Supporting the prevention, reduction and delay in people needing formal packages of care and support o Embrace the use of new technology, as it becomes available Peterborough City Council prioritises Technology Enabled Care and has a “think TEC first” approach across all the social care teams so as to deliver better outcomes for people and deliver demand management savings for the Council through interventions that avoid, prevent, and delay the need for traditional social care and support. PCC commissioners acknowledge that the national digital switchover, due to be completed by end of 2025, is a significant catalyst to the telecare industry, making many existing analogue solutions obsolete. It is therefore important that that the Lifeline service offers a fully digital solution.
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot Description: The provision of community alarms, referred to locally as Lifelines, and connected telecare technology is an important element of the early intervention and prevention agenda helping to support people to remain living in the home of their choice for as long as possible. The City Council requires a digital lifeline and telecare service for its residents (population 216,000) providing ‘peace of mind’ and reassurance to carers and families. The service will need to be ‘person centred’ in its approach encompassing the latest technology alongside more traditional solutions in order to achieve outcomes: o Promotion and maintenance of independence, well-being, and quality of life for customers in their own home o Manage and minimise risk for people living at home o Reduce social isolation o Detect deterioration and enable more early intervention for people with long term conditions o Enhance people’s sense of dignity and increased confidence o Reassurance for informal carers o Prevent, reduce, delay escalation of needs and hospital / care home admissions o Supporting safe hospital discharge o Supporting the prevention, reduction and delay in people needing formal packages of care and support o Embrace the use of new technology, as it becomes available Peterborough City Council prioritises Technology Enabled Care and has a “think TEC first” approach across all the social care teams so as to deliver better outcomes for people and deliver demand management savings for the Council through interventions that avoid, prevent, and delay the need for traditional social care and support. PCC commissioners acknowledge that the national digital switchover, due to be completed by end of 2025, is a significant catalyst to the telecare industry, making many existing analogue solutions obsolete. It is therefore important that that the Lifeline service offers a fully digital solution.
Lot 1 Status: cancelled
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Price is not the only award criterion and all criteria are stated only in the procurement documents
Contracts
Contract Title: Lifeline / Community Alarms and connected Telecare
Awards
Award Title: Lifeline / Community Alarms and connected Telecare
Raw Notice JSON
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