Interpretation and Translation Services

{
  "buyer": {
    "id": "GB-PPON-PBBJ-2179-TNXM",
    "name": "Lancashire County Council"
  },
  "date": "2025-04-23T14:25:49+01:00",
  "id": "016550-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050668",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Preston",
        "postalCode": "PR1 0LD",
        "region": "UKD45",
        "streetAddress": "PO Box 100, County Hall"
      },
      "contactPoint": {
        "email": "contractscorporate@lancashire.gov.uk",
        "name": "James Shuttleworth",
        "telephone": "01772 534895"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.lancashire.gov.uk/"
      },
      "id": "GB-PPON-PBBJ-2179-TNXM",
      "identifier": {
        "id": "PBBJ-2179-TNXM",
        "scheme": "GB-PPON"
      },
      "name": "Lancashire County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-07-08T23:59:59+01:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The contract is to provide language services including spoken and non-spoken Interpretation and Translation services to the Authority. \nThe contract will be tendered in two (2) Lots;\nLot 1 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. Of the language services provided in the financial year 2024-25, Polish, Urdu, Arabic and Bengali have been the most requested. However, the Authority provided services to 68 different languages during this period, including reasonably high numbers for Punjabi, Romanian and Kurdish / Kurdish Sorani. \nLot 2 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority.\nThe Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-04-23T14:25:49+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "016550-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/016550-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-05-07T23:59:59+01:00"
    },
    "hasRecurrence": true,
    "id": "JS/CORP/LCC/24/104",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Translation services",
            "id": "79530000",
            "scheme": "CPV"
          },
          {
            "description": "Interpretation services",
            "id": "79540000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD4"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Translation services",
            "id": "79530000",
            "scheme": "CPV"
          },
          {
            "description": "Interpretation services",
            "id": "79540000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD4"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
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              ],
              "type": "price"
            },
            {
              "name": "Quality Management",
              "numbers": [
                {
                  "number": 15,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Method Statement",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Vetting and Reviewing Procedures",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Booking Confirmation and Timescales",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Security Arrangements",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Implementation Requirements",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-08-31T23:59:59+01:00",
          "maxExtentDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2025-09-01T00:00:00+01:00"
        },
        "description": "Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority.\nThe Authority provided services to 68 different languages during 2024-25.\nThe 2023-24 cost of procuring the required language interpretation services was circa \u00a3260,000. Of this spend, most requests for spoken interpretation were related to Children\u0027s Services, with the remainder related to Adult Services. Circa \u00a382,000 of this cost was for document translation.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term."
        },
        "renewal": {
          "description": "The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Spoken Interpretation and Translation",
        "value": {
          "amount": 1040000,
          "amountGross": 1248000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Quality Management",
              "numbers": [
                {
                  "number": 15,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Method Statement",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Vetting and Reviewing Procedures",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Booking Confirmation and Timescales",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Security Arrangements",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Implementation Requirements",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-08-31T23:59:59+01:00",
          "maxExtentDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2025-09-01T00:00:00+01:00"
        },
        "description": "Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority.\nThe 2023-24 annual cost of procuring non spoken services was circa \u00a329,000. \nThe Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.\nThere are approximately 270 requests made per year with the majority being for British Sign Language services; however, other services may be requested throughout the duration of the contract as required.\nThe service is also inclusive of document translation services, translating into an appropriate format, such as video.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "2",
        "options": {
          "description": "The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term."
        },
        "renewal": {
          "description": "The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Non Spoken Services",
        "value": {
          "amount": 116000,
          "amountGross": 139200,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2029-04-22T23:59:59+01:00"
        }
      ]
    },
    "status": "active",
    "submissionMethodDetails": "The tender documents are available on Lancashire County Council\u0027s electronic tendering site: www.lancashire.gov.uk/fusion-supplier-portal/\nUse of this system does not require high specification IT equipment or connections, nor high-level personal IT skills/capabilities. Access to the system/software and advice is free of charge. Registration is necessary in order to view the tender details and obtain tender documentation. Tenderers are advised to allow plenty of time for registration and to do this as early as possible during the tender period.\nPlease see www.lancashire.gov.uk/business/tenders-and-procurement/tenders/ for further information.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-05-23T11:00:00+01:00"
    },
    "title": "Interpretation and Translation Services",
    "value": {
      "amount": 1156000,
      "amountGross": 1387200,
      "currency": "GBP"
    }
  }
}