Providing Soft Facility Management Services to British Embassy in Kathmandu (Nepal)

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Housekeeping services",
              "id": "98341110",
              "scheme": "CPV"
            },
            {
              "description": "Pest-control services",
              "id": "90922000",
              "scheme": "CPV"
            },
            {
              "description": "Landscape gardening services",
              "id": "71421000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "NP",
              "countryName": "Nepal",
              "region": "NP"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PYJJ-3256-DTPG",
          "name": "Smart Cleaning Solution Pvt. Ltd."
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PXRR-8771-PHVX",
    "name": "Foreign, Commonwealth and Development Office"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Duration time measured from when the Authority Helpdesk receives the job until rectification monitored against SLA of Authority.",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Percentage of successful reactive services response and rectification times for all Services."
        },
        {
          "description": "British Embassy Kathmandu monitoring regime to confirm that works have been performed and delivered to the standard specified.",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Adherence to agreed standards"
        },
        {
          "description": "Adherence to be measured by the number of complaints about cleaning received by the Helpdesk",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Failure of planned service resulting in complaints"
        },
        {
          "description": "Staff attendance figures measured against agreed requirements.",
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Service provider security cleared  staff attendance"
        },
        {
          "description": "All service provider staff cleared to work at the British Embassy Nepal sites during mobilisation stage must be used for complete contract period (attritions rate). Cost of all clearing to be borne by service provider after mobilisation stage.",
          "id": "5",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Security Clearance for service provider staff"
        },
        {
          "description": "Action points and reports to the Authority representative",
          "id": "6",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Non-compliance with British Embassy Nepal  Health and safety (H\u0026S) standards   * Inadequate PPE (personal protective equipment)   * H\u0026S with regards to operational compliance."
        }
      ],
      "awardID": "1",
      "dateSigned": "2026-01-30T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-02-25T11:09:24Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "016785-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/016785-2026"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2029-01-31T23:59:59+00:00",
        "maxExtentDate": "2031-01-31T23:59:59+00:00",
        "startDate": "2026-02-01T00:00:00+00:00"
      },
      "renewal": {
        "description": "The contract should commence on 1st February 2026 and will be valid for an initial period of three years, with the potential for an extension of up to 24 months from 1st February 2029, subject to a satisfactory annual performance review."
      },
      "status": "active",
      "title": "Providing Soft Facilities Management Services to British Embassy in Kathmandu (Nepal)",
      "value": {
        "amount": 596813,
        "amountGross": 596813,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-02-25T11:09:24Z",
  "id": "016785-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0550b7",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 2AH",
        "region": "UKI32",
        "streetAddress": "King Charles Street"
      },
      "contactPoint": {
        "email": "Sachin.Khedekar@fcdo.gov.uk",
        "name": "Sachin Khedekar"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.gov.uk/government/organisations/foreign-commonwealth-development-office"
      },
      "id": "GB-PPON-PXRR-8771-PHVX",
      "identifier": {
        "id": "PXRR-8771-PHVX",
        "scheme": "GB-PPON"
      },
      "name": "Foreign, Commonwealth and Development Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "NP",
        "countryName": "Nepal",
        "locality": "Katmandu",
        "postalCode": "44600",
        "region": "NP",
        "streetAddress": "Kamalpokhari-33, Kathmandu Nepal"
      },
      "contactPoint": {
        "email": "smartcleaningsolution@gmail.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-PPON-PYJJ-3256-DTPG",
      "identifier": {
        "id": "PYJJ-3256-DTPG",
        "scheme": "GB-PPON"
      },
      "name": "Smart Cleaning Solution Pvt. Ltd.",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "coveredBy": [
      "GPA"
    ],
    "description": "The British Embassy (BE) in Kathmandu (Nepal) intends to engage a competent supplier through a competitive tender process for providing Soft Facility Management (FM) Services at the British Embassy office and Expat Residences in Kathmandu, Nepal. The contract will be initially for the duration of Three (03) years, with an option to extend for additional 24 months, based on satisfactory performance provided by the selected service provider and continued business requirement at the BE Kathmandu. The contract starts on 1 February 2026 and is set to expire on 31 January 2029.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "CPG-12358-2025",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Providing Soft Facility Management Services to British Embassy in Kathmandu (Nepal)"
  }
}