All-age Carers Support Service

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  "date": "2026-02-25T12:45:15Z",
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        "name": "Kayley Lakin"
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    "description": "Our aim:\nWe want Buckinghamshire to be a place where carers are identified early and can quickly access practical, timely support that protects their wellbeing and life chances. \nWe are seeking a provider that can deliver a reliable, high-quality, modern service with a strong commitment to supporting every carer to achieve positive outcomes.\nWho this service is for:\nUnpaid carers who live in Buckinghamshire or care for a Buckinghamshire resident, including Young Carers (5-16 years), Young Adult Carers (16-25 years) and Adult Carers (25+ years).\nWhat you will do:\n\u2022\tEarly identification:  Actively identify carers across health, education, businesses (i.e. employers) and communities, and increase self-awareness and self-identification of people undertaking a caring role.\n\u2022\tAccessible and \u0027always on\u0027 support:  Provide a digital first, multi-channel front door that is always available so carers can access support when they need it and when it suits their daily schedule.  To achieve this, access points and support will be provided via a mix of digital, remote and in-person methods so carers get the right help at the right time for them.\n\u2022\tProportionate support:  Offer information, advice and guidance, group sessions and one-to-one support, training and peer support, and time-limited intensive input to stabilise complex situations and prevent crises.\n\u2022\tSeamless journeys:  Ensure warm handovers between Children\u0027s and Adults Services, supporting key life transitions and offering support into the period after caring ends. Work collaboratively with the Council and other partners to streamline signposting to alternative support options and/or referrals to traditional assessment pathways, so carers are only required to tell their story once.\n\u2022\tSystem leadership:  Actively lead and support the Council, along with its partners, to create a carer-aware and carer-friendly county.  This is to be achieved by delivering training for professionals, school staff, and employers, through collaboration with Integrated Neighbourhood Teams and Family Hubs, and by working with NHS and voluntary, community, and social enterprise partners.\nHow you will operate:\nBy providing a comprehensive and modern digital support offer, to complement and be complemented by the provision of in-person support methods.  The in-person support offer will be available at a range of locations, on different days, and at various times, to ensure proximity to carers for ease of access and consideration of carers\u0027 commitments and daily routines, thereby increasing the uptake of support.\nWhat success looks like:\nYou will lead and assist with the achievement of the following overarching outcomes:\n\u2022\tCarers are identified earlier and understand where and how to access support.\n\u2022\tCarers experience improved physical, emotional and mental wellbeing.\n\u2022\tCarers feel confident, informed and supported to sustain their caring role where it is their choice.\n\u2022\tCarers have improved financial resilience and better access to employment, training or education opportunities.",
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