P-3271 IT Hardware Maintenance and Support Services

{
  "buyer": {
    "id": "GB-PPON-PTMT-7134-NRMV",
    "name": "Translink"
  },
  "date": "2026-02-25T14:08:45Z",
  "id": "016925-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-056734",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Belfast",
        "postalCode": "BT2 7LX",
        "region": "UKN06",
        "streetAddress": "22 Great Victoria Street"
      },
      "contactPoint": {
        "email": "procurement@translink.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public undertaking",
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Northern Irish devolved regulations apply",
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ]
      },
      "id": "GB-PPON-PTMT-7134-NRMV",
      "identifier": {
        "id": "PTMT-7134-NRMV",
        "scheme": "GB-PPON"
      },
      "name": "Translink",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-04-30T23:59:59+01:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a. Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers)\u202f b. Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c. Business continuity services and testing\u202f d. Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.) ",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-02-25T14:08:45Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "016925-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/016925-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-03-16T12:00:00+00:00"
    },
    "hasRecurrence": true,
    "id": "ocds-h6vhtk-056734",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          },
          {
            "description": "Hardware selection consultancy services",
            "id": "72110000",
            "scheme": "CPV"
          },
          {
            "description": "Hardware disaster-recovery consultancy services",
            "id": "72120000",
            "scheme": "CPV"
          },
          {
            "description": "Computer-site planning consultancy services",
            "id": "72130000",
            "scheme": "CPV"
          },
          {
            "description": "Computer hardware acceptance testing consultancy services",
            "id": "72140000",
            "scheme": "CPV"
          },
          {
            "description": "Computer audit consultancy and hardware consultancy services",
            "id": "72150000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKN"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-06-13T23:59:59+01:00",
          "maxExtentDate": "2032-06-13T23:59:59+01:00",
          "startDate": "2026-06-14T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "The Contract may be extended, on agreement with both parties, for 3 periods of 1 year."
        },
        "status": "active",
        "value": {
          "amount": 3000000,
          "amountGross": 3600000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2032-02-01T23:59:59+00:00"
        }
      ]
    },
    "specialRegime": [
      "utilities"
    ],
    "status": "active",
    "submissionMethodDetails": "https://etendersni.gov.uk/epps",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-03-24T12:00:00+00:00"
    },
    "title": "P-3271 IT Hardware Maintenance and Support Services",
    "value": {
      "amount": 3000000,
      "amountGross": 3600000,
      "currency": "GBP"
    }
  }
}