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WHC - 3rd party Security Operations Centre 3 year contract

West Herts College

Buyer Contact Info

Buyer Name: West Herts College

Buyer Address: Hempstead Road, Watford, UKH23, WD1 3EZ, United Kingdom

Contact Email: emma.doree@westherts.ac.uk

Contact Telephone: 01923 812000

Status
active
Procedure
open
Value
90000.0 GBP
Gross: 108000.0 GBP
Published
26 Feb 2026, 09:45
Deadline
13 Mar 2026, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Scope - Deliver 24/7 cyber monitoring to react to threats within incident SLA. - Take on cyber threat tickets that are raised via West Herts – Averaging 2 tickets a day (Mainly Phishing Attacks). - Monitor and triage security alerts from security tooling and logs. - Tier 3 analyst should be involved in decision making not AI tooling. Al tooling should be used for detection and data gathering not for actioning any changes. - Support the West Herts security team via best practices and be a part of the key DR testing, pen testing and recovery actions. - Access to an account manager or team lead when needed. - Support small change activity when required, o 20% Small Change o 80% Day to day Operations - Looking for a small team resource pool to start with this will be reviewed each year as the business demand grows.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/017164-2026

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 90,000.00

Lot 1 Value (Gross): GBP 108,000.00

Lot 1 Contract Start: 2026-08-01T00:00:00+01:00

Lot 1 Contract End: 2029-07-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality (60%)

Lot 1 Award Criterion (price): Price (40%)

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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