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Nurse Call Systems

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Buyer Contact Info

Buyer Name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Buyer Address: 4-5 Charnwood Court,, Cardiff, UKL22, CF14 3UZ, United Kingdom

Contact Name: Lewis Ford

Contact Email: lewis.ford@wales.nhs.uk

Status
complete
Procedure
direct
Value
123039.0 GBP
Published
26 Feb 2026, 15:35
Deadline
n/a
Contract Start
16 Mar 2026, 00:00
Contract End
15 Mar 2029, 23:59
Category
n/a
CPV
50800000 - Miscellaneous repair and maintenance services
Region
n/a
Awarded To
Care-Com Systems (SW) Ltd
Official Source
Open Find a Tender

Description

NWSSP on behalf of Cwm Taf Morgannwg UHB is seeking to renew its nurse call, affray alarm, and communication systems installed across the following sites: • Princess of Wales Hospital (POW) – Various Wards • Maritime Mental Health Unit • Glanrhyd Medium Secure Unit – Affray Alarm System • Glanrhyd – Appleton Clinic • Glanrhyd – Caswell Clinic Alarm Monitoring System • Dewi Sant Hospital The products are all designed, manufactured, and commissioned by Carecom. These systems operate on a closed protocol architecture, and all firmware, micro controller programming, and communication protocols are the intellectual property of Carecom. As a result, no other provider is able to deliver maintenance, software support, or system upgrades to the equipment installed across these sites. Attempting to engage an alternative supplier for any of the above sites would introduce significant risks to patient safety, system integrity, and operational continuity, as third parties do not have legal or technical access to the proprietary software, diagnostic tools, or configuration environment.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Lot 1 SME Suitable: Yes

Awards

Award Title: Nurse Call Systems

Raw Notice JSON

Expand raw payload
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