← Back to opportunities

Operator for Great Yarmouth Winter Gardens

Great Yarmouth Borough Council

Buyer Contact Info

Buyer Name: Great Yarmouth Borough Council

Buyer Address: Town Hall, Great Yarmouth, UKH15, NR30 2QF, United Kingdom

Contact Email: procurement@eastsuffolk.gov.uk

Buyer Name: East Suffolk Council

Buyer Address: East Suffolk House, Station Road, Melton, Woodbridge, UKH14, IP12 1RT, United Kingdom

Status
active
Procedure
selective
Value
33480000.0 GBP
Gross: 40176000 GBP
Published
29 Apr 2025, 14:09
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
92000000 - Recreational, cultural and sporting services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Procurement Specific Questionnaire ("PSQ") is made available by Great Yarmouth Borough Council (the 'Authority') to Applicants wishing to express an interest in its procurement for an operator for the Great Yarmouth Winter Gardens (the "Project") in the Find a Tender Service ('FTS') Tender Notice. The Authority invites economic operators to express interest in the following lots: (a) Lot 1 - Full operation of the Winter Gardens; (b) Lot 2 - Provision of a food and beverage offering and events at the Winter Gardens. Total value (estimated) £33,480,000 excluding VAT £40,176,000 including VAT Lot 1. Full operation of the Winter Gardens Description Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering: • Internal building maintenance • Visitor experience • Food and beverage operation Lot 2. Provision of a food and beverage offering and events operation and management at the Winter Gardens. Description Under Lot 2: the Provider would be responsible for food and beverage operations including F&B for events, the Authority will retain responsibility for all areas outside of the Provider's demise as defined in the Lease, the Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens.

Linked Documents

Select a document to preview.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/017680-2025

Link Description: Tender notice on Find a Tender

Lots

Lot Title: Full operation of the Winter Gardens

Lot Description: Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering: • Internal building maintenance • Visitor experience • Food and beverage operation Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens, all other services as described above and in documents accompanying the PSQ in East Suffolk Council's tender portal.

Lot 1 Status: active

Lot 1 Value: GBP 33,480,000

Lot 1 Value (Gross): GBP 40,176,000

Lot 1 Contract Start: 2025-11-07T00:00:00Z

Lot 1 Contract End: 2035-11-06T23:59:59Z

Lot 1 Award Criterion (quality): Quality Questions (70%)

Lot 1 Award Criterion (price): Value (30%)

Lot Title: Provision of a food and beverage offering and events operation and management at the Winter Gardens.

Lot Description: Under Lot 2: the Provider would be responsible for food and beverage operations including F&B for events, the Authority will retain responsibility for all areas outside of the Provider's demise as defined in the Lease, the Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens

Lot 2 Status: active

Lot 2 Value: GBP 0

Lot 2 Value (Gross): GBP 0

Lot 2 Contract Start: 2025-11-07T00:00:00Z

Lot 2 Contract End: 2035-11-06T23:59:59Z

Lot 2 Award Criterion (quality): Quality Questions (70%)

Lot 2 Award Criterion (cost): Value (30%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-PPON-PXDC-1245-VQNQ",
    "name": "Great Yarmouth Borough Council"
  },
  "date": "2025-04-29T15:09:39+01:00",
  "id": "017680-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050430",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Great Yarmouth",
        "postalCode": "NR30 2QF",
        "region": "UKH15",
        "streetAddress": "Town Hall"
      },
      "contactPoint": {
        "email": "procurement@eastsuffolk.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PXDC-1245-VQNQ",
      "identifier": {
        "id": "PXDC-1245-VQNQ",
        "scheme": "GB-PPON"
      },
      "name": "Great Yarmouth Borough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Woodbridge",
        "postalCode": "IP12 1RT",
        "region": "UKH14",
        "streetAddress": "East Suffolk House, Station Road, Melton"
      },
      "contactPoint": {
        "email": "procurement@eastsuffolk.gov.uk"
      },
      "details": {
        "url": "http://www.eastsuffolk.gov.uk"
      },
      "id": "GB-PPON-PLPP-1174-BHLX",
      "identifier": {
        "id": "PLPP-1174-BHLX",
        "scheme": "GB-PPON"
      },
      "name": "East Suffolk Council",
      "roleDetails": "Posting procurement on Intend platform on behalf of GYBC",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "Previously published in error as UK3: Planned procurement notice\nTotal value including VAT: \u00a340,176,000\nContract location: UKH15 - Norwich and East Norfolk\nNotice identifier: 2025/S 000-012745\nProcurement identifier (OCID): ocds-h6vhtk-04fc89\nPublished 3 April 2025, 11:20am\nThis UK4 directly replaces and supersedes the erroneous UK3 described above."
  },
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": true,
    "amendments": [
      {
        "description": "Time aligned with Intend documentation to 12:00pm (noon) for closure deadline.",
        "id": "017680-2025"
      }
    ],
    "awardPeriod": {
      "endDate": "2025-11-07T23:59:59Z"
    },
    "description": "The Procurement Specific Questionnaire (\"PSQ\") is made available by Great Yarmouth Borough Council (the \u0027Authority\u0027) to Applicants wishing to express an interest in its procurement for an operator for the Great Yarmouth Winter Gardens (the \"Project\") in the Find a Tender Service (\u0027FTS\u0027) Tender Notice.\nThe Authority invites economic operators to express interest in the following lots:\n(a) Lot 1 - Full operation of the Winter Gardens;\n(b) Lot 2 - Provision of a food and beverage offering and events at the Winter Gardens.\nTotal value (estimated)\n\u00a333,480,000 excluding VAT\n\u00a340,176,000 including VAT\nLot 1. Full operation of the Winter Gardens\nDescription\nUnder Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering:\n\u2022 Internal building maintenance\n\u2022 Visitor experience\n\u2022 Food and beverage operation\nLot 2. Provision of a food and beverage offering and events operation and management at the Winter Gardens.\nDescription\nUnder Lot 2:\nthe Provider would be responsible for food and beverage operations including F\u0026B for events,\nthe Authority will retain responsibility for all areas outside of the Provider\u0027s demise as defined in the Lease,\nthe Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building\nUnder both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-702",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-702"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-703",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-703"
      },
      {
        "accessDetails": "All documents will be posted on East Suffolk Council Intend web portal: https://www.in-tendhost.co.uk/eastsuffolk/aspx/Home",
        "documentType": "biddingDocuments",
        "id": "future"
      },
      {
        "datePublished": "2025-04-29T15:09:39+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "017680-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/017680-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-04-17T14:00:00+01:00"
    },
    "expressionOfInterestDeadline": "2025-05-01T12:00:00+01:00",
    "id": "2583-PPT-R",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Recreational, cultural and sporting services",
            "id": "92000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH15"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Recreational, cultural and sporting services",
            "id": "92000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH15"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Questions will be included at the tender stage",
              "name": "Quality Questions",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Value",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2035-11-06T23:59:59Z",
          "startDate": "2025-11-07T00:00:00Z"
        },
        "description": "Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering:\n\u2022 Internal building maintenance\n\u2022 Visitor experience\n\u2022 Food and beverage operation\nUnder both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens, all other services as described above and in documents accompanying the PSQ in East Suffolk Council\u0027s tender portal.",
        "id": "1",
        "status": "active",
        "title": "Full operation of the Winter Gardens",
        "value": {
          "amount": 33480000,
          "amountGross": 40176000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Quality Questions will be included in the tender at time of publication.",
              "name": "Quality Questions",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Value",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2035-11-06T23:59:59Z",
          "startDate": "2025-11-07T00:00:00Z"
        },
        "description": "Under Lot 2:\nthe Provider would be responsible for food and beverage operations including F\u0026B for events,\nthe Authority will retain responsibility for all areas outside of the Provider\u0027s demise as defined in the Lease,\nthe Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building\nUnder both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens",
        "id": "2",
        "status": "active",
        "title": "Provision of a food and beverage offering and events operation and management at the Winter Gardens.",
        "value": {
          "amount": 0,
          "amountGross": 0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "The Authority is conducting the procurement for the Project in accordance with the Procurement Act 2023 under the Competitive Flexible Procedure comprising a Participation Stage followed by the issue of an Invitation to Participate in Negotiations (\"ITPN\") to shortlisted Applicants.\nInterested economic operators may express interest in Lot 1 or Lot 2. All tenders received for Lot 1 and Lot 2 will be evaluated in accordance with the same evaluation criteria set out in the ITPN (to be posted on the web portal) and the lease / contract will be awarded to the most advantageous tender, whether that is for Lot 1 or Lot 2. In the event the most advantageous tender is for Lot 2, the Authority will retain responsibility for the internal buildings maintenance and visitor experience. In the event the Authority identifies that the most economically advantageous tender is for Lot 1 , it will not award a lease/ contract for Lot 2."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "https://www.in-tendhost.co.uk/eastsuffolk/aspx/Home",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "Operator for Great Yarmouth Winter Gardens",
    "value": {
      "amount": 33480000,
      "amountGross": 40176000,
      "currency": "GBP"
    }
  }
}