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Victim Services

Police and Crime Commissioner for Gwent

Buyer Contact Info

Buyer Name: Police and Crime Commissioner for Gwent

Buyer Address: Police Headquarters, Llantarnam Park Way, Cwmbran, UKL2, NP44 3FW, United Kingdom

Contact Name: Sarah Fry

Contact Email: procurement@gwent.police.uk

Contact Telephone: +44 1633838111

Status
complete
Procedure
open
Value
1234555.64 GBP
Published
29 Apr 2025, 15:04
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
VICTIM SUPPORT
Official Source
Open Find a Tender

Description

The Police and Crime Commissioner for Gwent is seeking Contractor(s) to provide a Service to enable adults, children and young people and their supporting family members who have been victims or witnesses of crime, to cope with the immediate impact of their experience and recover as fully as they are able from such experiences. The Service shall be available to residents of the Force area, to both adults aged 18 and over and children and young people up to the age of 18, where they have been a victim or witness of a crime, or have been affected by a crime experienced by a relative or friend. This shall also include temporary residents visiting or studying in the Force area.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Police and Crime Commissioners across England and Wales were given the power and budget to determine local victims’ services in 2012. Annually, the Gwent Police and Crime Commissioner receives a Victim Services Support Grant from the Secretary of State for Justice to provide or commission local victim support services to ensure that victims of crime are able to receive and access the support they need to cope with, and as far as possible recover, from the effects of crime. Within the Gwent Police and Crime Plan 2021-2025 the Commissioner has made supporting victims and protecting the vulnerable a priority. The Service shall support adults and children who have been affected by crime, either as a victim of crime or as a family or friend of a victim of crime. The Service shall provide emotional and practical support to enable Service Users to cope and recover from the harm they have experienced. The primary aim of the Service is to enable adults, children and young people and their supporting family members who have been victims or witnesses of crime to cope with the immediate impact of their experience and recover as fully as they are able from such experiences. The Contractor shall deliver the main objectives of the Service which are to: i. Work with victims to understand the impact of the incident ii. Support victims to address the impact of crime iii. Support and improve victims experience of the criminal justice system iv. Provide trauma informed, needs led support to victims v. Provide a Service that identifies and adapts to a victim’s protected characteristics and diversity needs vi. Provide visible, accessible, clear, good quality information about the support options to victims in Gwent vii. Ensuring that mechanisms are in place to listen to and receive feedback from Victims

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Technical

Lot 1 Award Criterion (quality): Social Value

Raw Notice JSON

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        "description": "Police and Crime Commissioners across England and Wales were given the power and budget to\ndetermine local victims\u2019 services in 2012. Annually, the Gwent Police and Crime Commissioner\nreceives a Victim Services Support Grant from the Secretary of State for Justice to provide or\ncommission local victim support services to ensure that victims of crime are able to receive and access\nthe support they need to cope with, and as far as possible recover, from the effects of crime. Within the\nGwent Police and Crime Plan 2021-2025 the Commissioner has made supporting victims and\nprotecting the vulnerable a priority.\nThe Service shall support adults and children who have been affected by crime, either as a victim of\ncrime or as a family or friend of a victim of crime. The Service shall provide emotional and practical\nsupport to enable Service Users to cope and recover from the harm they have experienced.\nThe primary aim of the Service is to enable adults, children and young people and their supporting\nfamily members who have been victims or witnesses of crime to cope with the immediate impact of\ntheir experience and recover as fully as they are able from such experiences.\nThe Contractor shall deliver the main objectives of the Service which are to:\ni. Work with victims to understand the impact of the incident\nii. Support victims to address the impact of crime\niii. Support and improve victims experience of the criminal justice system\niv. Provide trauma informed, needs led support to victims\nv. Provide a Service that identifies and adapts to a victim\u2019s protected\ncharacteristics and diversity needs\nvi. Provide visible, accessible, clear, good quality information about the support\noptions to victims in Gwent\nvii. Ensuring that mechanisms are in place to listen to and receive feedback from\nVictims",
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