ICR Support and Maintenance STA

{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2031-02-28T23:59:59Z",
        "startDate": "2026-03-09T00:00:00Z"
      },
      "documents": [
        {
          "datePublished": "2026-03-02T07:53:49Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "018192-2026",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/018192-2026"
        }
      ],
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software support services",
              "id": "72261000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-03-09T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-03006365",
          "name": "Tungsten Automation UK Limited"
        }
      ],
      "title": "ICR Support and Maintenance",
      "value": {
        "amount": 284304.08,
        "amountGross": 341164.9,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PRLZ-1599-JGTT",
    "name": "NHS Business Services Authority"
  },
  "date": "2026-03-02T07:53:49Z",
  "id": "018192-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-065ef0",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "region": "UKC22",
        "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside"
      },
      "contactPoint": {
        "email": "nhsbsa.commercialservicesteam@nhsbsa.nhs.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.nhsbsa.nhs.uk/"
      },
      "id": "GB-PPON-PRLZ-1599-JGTT",
      "identifier": {
        "id": "PRLZ-1599-JGTT",
        "scheme": "GB-PPON"
      },
      "name": "NHS Business Services Authority",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "EC4R 0BL",
        "region": "UKI31",
        "streetAddress": "Pountney Hill House, 6 Laurence Pountney Hill"
      },
      "contactPoint": {
        "email": "barbara.kaizer@tungstenautomation.com"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-03006365",
      "identifier": {
        "id": "03006365",
        "scheme": "GB-COH"
      },
      "name": "Tungsten Automation UK Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The NHSBSA has previously purchased a perpetual license for the Tungsten (formerly known as Kofax) ICR Solution made up of a product suite including KTT.  This contract is for the support and maintenance of the Kofax ICR Solution previously procured by the NHSBSA.\nThis contract will be for 5 years, covering support of the product until it is end of life. \nThe contract will commence on 9 March 2026 and run until the 28 February 2031.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "W178544",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "suitability": {
          "sme": true
        }
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Section 41 and Schedule 5.6 of the Procurement Act 23 allows a direct award on the basis that competition is absent for technical reasons.\nNHSBSA holds a perpetual license and the supplier is the only provider that can provide support for the legacy bespoke system. Supplier has confirmed its resellers can not provide the services.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "ICR Support and Maintenance STA"
  }
}