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MSK AI Service

Cambridgeshire Community Services NHS Trust

Buyer Contact Info

Buyer Name: Cambridgeshire Community Services NHS Trust

Buyer Address: Unit 7/8 Meadow Lane, St Ives, UKH12, PE27 4LG, United Kingdom

Contact Name: Jessica Clark

Contact Email: jess.clark1@nhs.net

Status
complete
Procedure
open
Value
2000000.0 GBP
Published
02 Mar 2026, 10:18
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85120000 - Medical practice and related services
Region
n/a
Awarded To
Flok Health Ltd
Official Source
Open Find a Tender

Description

The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).<br/><br/>The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or "waiting well" initiative.<br/><br/>The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.<br/><br/>To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.<br/><br/>The Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process <br/><br/>All details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Raw Notice JSON

Expand raw payload
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      "status": "active",
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          "id": "GB-FTS-175720",
          "name": "Flok Health Ltd"
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  "buyer": {
    "id": "GB-FTS-116650",
    "name": "Cambridgeshire Community Services NHS Trust"
  },
  "contracts": [
    {
      "awardID": "018263-2026-1",
      "dateSigned": "2026-03-02T00:00:00Z",
      "id": "018263-2026-1",
      "status": "active",
      "value": {
        "amount": 2000000.0,
        "currency": "GBP"
      }
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  ],
  "date": "2026-03-02T10:18:16Z",
  "id": "018263-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-064b03",
  "parties": [
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      "address": {
        "countryName": "United Kingdom",
        "locality": "St Ives",
        "postalCode": "PE27 4LG",
        "region": "UKH12",
        "streetAddress": "Unit 7/8 Meadow Lane"
      },
      "contactPoint": {
        "email": "jess.clark1@nhs.net",
        "name": "Jessica Clark"
      },
      "details": {
        "buyerProfile": "https://www.cambscommunityservices.nhs.uk/",
        "classifications": [
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        "url": "https://www.cambscommunityservices.nhs.uk/"
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        "region": "UKH1",
        "streetAddress": "Lime Tree Barn, Foxes Bridge Farm, Royston Lane, Comberton"
      },
      "details": {
        "scale": "sme",
        "url": "http://www.flok.health"
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      "id": "GB-FTS-175720",
      "identifier": {
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  "tag": [
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  "tender": {
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      "description": "Physiotherapy services",
      "id": "85142100",
      "scheme": "CPV"
    },
    "description": "The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).\u003cbr/\u003e\u003cbr/\u003eThe expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or \"waiting well\" initiative.\u003cbr/\u003e\u003cbr/\u003eThe model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.\u003cbr/\u003e\u003cbr/\u003eTo this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.",
    "id": "ocds-h6vhtk-064b03",
    "items": [
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    "legalBasis": {
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              "type": "price"
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        },
        "description": "This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health \u0026 Care Trust.\u003cbr/\u003e\u003cbr/\u003eThe Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process \u003cbr/\u003e\u003cbr/\u003eAll details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
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    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "MSK AI Service"
  }
}