Out of Hours Telephone Service

{
  "buyer": {
    "id": "GB-PPON-PXDC-1245-VQNQ",
    "name": "Great Yarmouth Borough Council"
  },
  "date": "2025-05-01T14:37:39+01:00",
  "id": "018464-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050b78",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Great Yarmouth",
        "postalCode": "NR30 2QF",
        "region": "UKH15",
        "streetAddress": "Town Hall"
      },
      "contactPoint": {
        "email": "procurement@eastsuffolk.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PXDC-1245-VQNQ",
      "identifier": {
        "id": "PXDC-1245-VQNQ",
        "scheme": "GB-PPON"
      },
      "name": "Great Yarmouth Borough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Lowestoft ",
        "postalCode": "NR33 0EQ",
        "region": "UKH14",
        "streetAddress": "Riverside, 4 Canning Road "
      },
      "contactPoint": {
        "email": "danielle.jubb@eastsuffolk.gov.uk",
        "name": "Danielle Jubb"
      },
      "details": {
        "url": "https://www.eastsuffolk.gov.uk/"
      },
      "id": "GB-PPON-PLPP-1174-BHLX",
      "identifier": {
        "id": "PLPP-1174-BHLX",
        "scheme": "GB-PPON"
      },
      "name": "East Suffolk Council ",
      "roleDetails": "Managing Procurement on behalf of Great Yarmouth Borough Council ",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "On behalf of Great Yarmouth Borough Council, East Suffolk Council are looking to procure an Out of Hours Telephone Service Operator to receive and handle calls from local residents.",
    "documents": [
      {
        "datePublished": "2025-05-01T14:37:39+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "018464-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/018464-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-05-27T16:00:00+00:00"
    },
    "id": "2598-RFQ-O",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Telephone switchboard services",
            "id": "64214200",
            "scheme": "CPV"
          },
          {
            "description": "Telecommunication services except telephone and data transmission services",
            "id": "64220000",
            "scheme": "CPV"
          },
          {
            "description": "Telephone operator services",
            "id": "79511000",
            "scheme": "CPV"
          }
        ],
        "id": "LOT-0001",
        "relatedLot": "LOT-0001"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "description": "An out of hours telephone service operator for Great Yarmouth Borough Council\u0027s local residents"
        },
        "contractPeriod": {
          "endDate": "2028-07-07T23:59:59+00:00",
          "startDate": "2025-07-09T00:00:00+00:00"
        },
        "id": "LOT-0001",
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 50000,
          "amountGross": 60000,
          "currency": "AED"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "otherRequirements": {
      "reservedParticipation": [
        "smeVcse"
      ],
      "reservedParticipationLocation": {
        "description": "Norfolk",
        "gazetteer": {
          "identifiers": [
            "E10000020"
          ],
          "scheme": "GB-ONS"
        }
      }
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "https://www.in-tendhost.co.uk/eastsuffolk/aspx/Home",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2025-06-03T16:00:00+00:00"
    },
    "title": "Out of Hours Telephone Service ",
    "value": {
      "amount": 50000,
      "amountGross": 60000,
      "currency": "GBP"
    }
  }
}