Buyer Name: Cardiff and Vale University Health Board
Buyer Address: woodland House, Cardiff, UK, CF14 4, United Kingdom
Contact Email: Nicola.williams33@wales.nhs.uk
Contact Telephone: +44 2921501500
Buyer Name: Cardiff and Vale University Health Board
Buyer Address: woodland House, Cardiff, UK, CF14 4, United Kingdom
Contact Email: Nicola.williams33@wales.nhs.uk
Contact Telephone: +44 2921501500
Provision of Cisco Break/Fix support services, including next-business-day hardware replacement, Cisco DNA and software licence renewals, and ongoing managed network support to maintain the AWMGS Cisco infrastructure at the Cardiff Integrated Genomics Centre.
No linked documents found for this notice.
Lot Description: This agreement provides break/fix hardware support and Cisco software licensing renewals (including DNA subscriptions) for the All Wales Medical Genomics Service (AWMGS) network at the Cardiff Integrated Genomics Centre. It ensures continued maintenance of the Cisco infrastructure supporting critical genomic services, including next-business-day hardware replacement, proactive monitoring, licence tracking, and centralised management to maintain a resilient, secure, and compliant network environment.
Lot 1 Status: cancelled
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Quality
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"description": "This agreement provides break/fix hardware support and\nCisco software licensing renewals (including DNA\nsubscriptions) for the All Wales Medical Genomics Service\n(AWMGS) network at the Cardiff Integrated Genomics\nCentre. It ensures continued maintenance of the Cisco\ninfrastructure supporting critical genomic services,\nincluding next-business-day hardware replacement,\nproactive monitoring, licence tracking, and centralised\nmanagement to maintain a resilient, secure, and compliant\nnetwork environment.",
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"id": "1",
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"procurementMethodRationale": "A direct award is required to ensure uninterrupted Cisco Break/Fix support and licence renewals, which are essential for maintaining the secure, compliant, and high\u2011availability AWMGS network. WhiteSpider is the existing managed service provider with established knowledge of the infrastructure, and the requirement is Cisco\u2011specific with a very limited supplier market, meaning re\u2011tendering would create operational and technical risk without delivering meaningful competition.",
"procurementMethodRationaleClassifications": [
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],
"status": "complete",
"title": "CISCO BREAK/FIX AND LICENSING SUPPORT"
}
}