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Gartan Availability (Electronic Retained Availability System) Hosting and Licensing

Northern Ireland Fire and Rescue Service

Buyer Contact Info

Buyer Name: Northern Ireland Fire and Rescue Service

Buyer Address: 1 Seymour Street, Lisburn, UKN0E, BT27 4SX, United Kingdom

Contact Email: NIFRSProcurement@nifrs.org

Status
complete
Procedure
direct
Value
106892.0 GBP
Published
06 May 2025, 13:40
Deadline
n/a
Contract Start
20 May 2025, 23:00
Contract End
31 Dec 2026, 23:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
Gartan Technologies
Official Source
Open Find a Tender

Description

NIFRS has a requirement to renew licensing, hosting, support and maintenance for the Electronic Retained Availability system (ERAS). This system provides NIFRS with enhanced operational assurance in mobilising ~900 retained (On-Call) personnel. ERAS (in the form of the Gartan Availability solution) was supplied by and is supported by Gartan Technologies. Gartan has been the sole supplier of support and maintenance for this system and therefore possess expert knowledge of the design, configuration and interdependencies with other systems and is therefore the only supplier who can provide updates, technical services, support and training on this system. This supplier holds the Source Code for this system and therefore is the only supplier able to provide the required support and maintenance.​ NIFRS' existing licensing contract expires at the end of December 2025. Originally it did not include hosting as it was hosted on NIFRS servers. However, it moved to being a Cloud hosted service mid-way through 2024 and so the hosting expires at the end of April 2025.​ This DAC is required to continue the provision of this service / solution whilst a full business case is approved and solution procured for a new Crewing and Payments System which will include functionality to manage On-Call availability. To ensure business continuity is maintained until the new system is live, the following services are required: - Cloud hosting for Gartan Availability solution from 1st May 2025 until 31st Dec 2025 to align with current licensing contract. - Cloud hosting and licensing for Gartan Availability from 1 Jan 2026 to 31 Dec 2026 with optional 1 year extension until 31 Dec 2027.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Lot 1 SME Suitable: Yes

Awards

Award Title: ​​​​​​​​​​​​​​​Gartan Availability (Electronic Retained Availability System) Hosting and Licensing

Raw Notice JSON

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