DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            },
            {
              "description": "Software programming and consultancy services",
              "id": "72200000",
              "scheme": "CPV"
            },
            {
              "description": "Data services",
              "id": "72300000",
              "scheme": "CPV"
            },
            {
              "description": "Document management software development services",
              "id": "72212311",
              "scheme": "CPV"
            },
            {
              "description": "Application service providers",
              "id": "72416000",
              "scheme": "CPV"
            },
            {
              "description": "Software package and information systems",
              "id": "48000000",
              "scheme": "CPV"
            },
            {
              "description": "Document management software package",
              "id": "48311000",
              "scheme": "CPV"
            },
            {
              "description": "Document management system",
              "id": "48311100",
              "scheme": "CPV"
            },
            {
              "description": "Software package suites",
              "id": "48422000",
              "scheme": "CPV"
            },
            {
              "description": "IT software package",
              "id": "48517000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKN"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PBXY-3232-WNHZ",
          "name": "Withheld Section94 Supplier"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PDYZ-7751-QWQD",
    "name": "Police Ombudsman for Northern Ireland"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "awardID": "1",
      "dateSigned": "2026-02-19T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-03-03T16:15:25Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "019161-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/019161-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "noAgreedMetricsRationale": "The value of this contract is below the relevant threshold of \u00a35 million including VAT and as such the reporting and publication of  KPIs is not mandated. ",
      "options": {
        "description": "This contract includes additional service days to provide for continuous improvement and also to cover for unknown risks that may arise throughout the contract period. \nThe additional services days may be used to cover the following as a minimum;\n\u2022 Enhancement to the functionality of the solution within the scope of this contract;\n\u2022 System configuration changes/upgrades;\n\u2022 Enhancement or additional interface requirements;\n\u2022 Technology changes - to support the introduction of new technologies;\n\u2022 Changes required to the solution due to changes to legislation;\n\u2022 Development of new reports or amendments to existing reports; and\n\u2022 Import/export data changes to system interfaces\n . Additional Training"
      },
      "period": {
        "endDate": "2031-10-19T23:59:59+01:00",
        "maxExtentDate": "2036-10-19T23:59:59+01:00",
        "startDate": "2026-02-20T00:00:00+00:00"
      },
      "renewal": {
        "description": " The contract has an implementation period of up to 8 months and 5 years initial period from Go Live date.  There will be an option to extend the Contract for a further two periods; a 3-year extension and then a 2-year extension. (5 yrs 8 months (+ 3yrs + 2 yrs))."
      },
      "status": "active",
      "title": "ID 6127895 - DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal",
      "value": {
        "amount": 1500000,
        "amountGross": 1800000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-03-03T16:15:25Z",
  "id": "019161-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0599cb",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "BELFAST",
        "postalCode": "BT1 1PG",
        "region": "UKN06",
        "streetAddress": "New Cathedral Buildings,  Writers\u0027 Square, 11 Church Street"
      },
      "contactPoint": {
        "email": "SSDAdmin.CPD@finance-ni.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Northern Irish devolved regulations apply",
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ]
      },
      "id": "GB-PPON-PDYZ-7751-QWQD",
      "identifier": {
        "id": "PDYZ-7751-QWQD",
        "scheme": "GB-PPON"
      },
      "name": "Police Ombudsman for Northern Ireland",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "BELFAST",
        "postalCode": "BT3 9ED",
        "region": "UKN06",
        "streetAddress": "Clare House, 303 Airport Road West"
      },
      "contactPoint": {
        "email": "SSDAdmin.CPD@finance-ni.gov.uk"
      },
      "id": "GB-PPON-PVWG-8426-YWXV",
      "identifier": {
        "id": "PVWG-8426-YWXV",
        "scheme": "GB-PPON"
      },
      "name": "CPD - Supplies \u0026 Services Division",
      "roleDetails": "Construction and Procurement Delivery \u2013 Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "withheld",
        "postalCode": "BT3 9ED",
        "region": "UKN06",
        "streetAddress": "withheld"
      },
      "contactPoint": {
        "email": "witheldemail@noreply.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-PPON-PBXY-3232-WNHZ",
      "identifier": {
        "id": "PBXY-3232-WNHZ",
        "scheme": "GB-PPON"
      },
      "name": "Withheld Section94 Supplier",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "coveredBy": [
      "GPA"
    ],
    "description": "The Office of the Police Ombudsman (OPONI) (Buyer / Authority) has a requirement for the provision of a COTS solution for the Provision, Implementation and Support of a Case Management System with one-way customer portal. (Contract).\nOPONI requires a managed solution which will transform its current investigations tools and processes and deliver efficiencies by exploiting current and emerging technology matched to the current and future needs of OPONI\u0027s continuous improvement priorities",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "ID 6127895",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "complete",
    "title": "DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal"
  }
}