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Interior Train Cleaning

THE CHILTERN RAILWAY COMPANY LIMITED

Buyer Contact Info

Buyer Name: THE CHILTERN RAILWAY COMPANY LIMITED

Buyer Address: 1 Admiral Way, Sunderland, UKC23, SR3 3XP, United Kingdom

Contact Name: Iain Alexander

Contact Email: iain.alexander@chilternrailways.co.uk

Status
active
Procedure
selective
Value
12500000.0 GBP
Gross: 15000000 GBP
Published
09 May 2025, 12:59
Deadline
10 Jul 2025, 22:59
Contract Start
n/a
Contract End
n/a
Category
services
CPV
63711000 - Support services for railway transport
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The introduction of a new hybrid Train Presentation Service contract, where the Supplier provides cleaning operatives for Chiltern Railways fleet including East West Rail (EWR). The scope of services includes Berth Cleaning, Heavy Cleaning, Carpet Cleaning, and Exterior Cleaning (hand bashing) for a minimum of 199 rail carriages, ensuring adaptability to new rolling stock as required.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/020090-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 12,500,000

Lot 1 Value (Gross): GBP 15,000,000

Lot 1 Contract Start: 2025-10-01T00:00:00+01:00

Lot 1 Contract End: 2028-04-01T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (price): Price (30%)

Lot 1 Award Criterion (quality): Technical (70%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "name": "THE CHILTERN RAILWAY COMPANY LIMITED"
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        "locality": "Sunderland",
        "postalCode": "SR3 3XP",
        "region": "UKC23",
        "streetAddress": "1 Admiral Way"
      },
      "contactPoint": {
        "email": "iain.alexander@chilternrailways.co.uk",
        "name": "Iain Alexander"
      },
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  "tender": {
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    "awardPeriod": {
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    },
    "description": "The introduction of a new hybrid Train Presentation Service contract, where the Supplier provides cleaning operatives for Chiltern Railways fleet including East West Rail (EWR).\nThe scope of services includes Berth Cleaning, Heavy Cleaning, Carpet Cleaning, and Exterior Cleaning (hand bashing) for a minimum of 199 rail carriages, ensuring adaptability to new rolling stock as required.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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    "id": "ocds-h6vhtk-050fc7",
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            "description": "Support services for railway transport",
            "id": "63711000",
            "scheme": "CPV"
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          {
            "description": "Cleaning services of transport equipment",
            "id": "90917000",
            "scheme": "CPV"
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        "deliveryAddresses": [
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            "countryName": "United Kingdom",
            "region": "UKG"
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            "countryName": "United Kingdom",
            "region": "UKI"
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            "countryName": "United Kingdom",
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    "legalBasis": {
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              "description": "This will look at experience and technical ability to deliver the services within a working railway environment as well as having\nISO9001, 14001, 45001 (or equivalent) or working towards\nbefore the contract starts.",
              "name": "Technical",
              "numbers": [
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                  "weight": "percentageExact"
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              "type": "quality"
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        },
        "contractPeriod": {
          "endDate": "2028-04-01T23:59:59+01:00",
          "maxExtentDate": "2030-05-01T23:59:59+01:00",
          "startDate": "2025-10-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Extensions will be granted dependent on meeting service level criteria and performance."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "The Client shall be entitled to terminate the Contract in full by giving not less than 3 months\nwritten notice to the Contractor without incurring any liability to the Supplier other than to\npay for Services already performed at the time of termination.\nTUPE applies and any transfer of staff will be dealt with in accordance with TUPE.\nThe Supplier shall have or demonstrate they can obtain the following insurances with a\nreputable insurer:\nemployer\u0027s liability insurance or similar insurance(s) in the amount of at least \u00a310,000,000\nfor any one occurrence or the amount required by Applicable Law, whichever is higher;\npublic liability insurance in the amount of at least \u00a310,000,000 for any one occurrence;\nproduct liability insurance in the amount of at least \u00a31,000,000 for any one occurrence; and\nprofessional indemnity insurance in the amount of at least \u00a31,000,000 for any one\noccurrence.",
              "type": "economic"
            },
            {
              "description": "Due to the environment Sentinel - PTS (Personal Track Safety) is required.\nThe Supplier shall pay no less than the Real Living Wage. The Supplier shall be a Recognised\nService Provider and work to the parameters set by the Living Wage Foundation.\nThe Supplier shall comply with the following policies of the Purchaser:\n\u2022 Drugs and Alcohol Policy.\n\u2022 Anti-Tax Evasion Policy.\n\u2022 Tax Policy.\n\u2022 Anti - Fraud Policy.\n\u2022 Equality, Diversity and Inclusion Policy.\n\u2022 Anti Bribery Policy.\n\u2022 Health, Safety, Environment and Crime Policy.\n\u2022 Code of Conduct for Business Partners.\n\u2022 Social Media Policy.\n\u2022 Acceptable Use Policy (IS).\n\u2022 Responsible Procurement Policy.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
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        },
        "value": {
          "amount": 12500000,
          "amountGross": 15000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "Chiltern Railways will use the Rail Industry Supplier Qualification Scheme (RISQS) and as a \u0027pre-qual\u0027 stage to shortlist suitably qualified suppliers using Product Code E.J.2 Interior Train Cleaning. \nSuccessful suppliers will be invited to tender from mid June using our eSourcing tool called Market Dojo. \nThe award criteria for the tender will be based on a combination of Price (30%), based on a schedule of rates/activities, Best and Final Offers, and Quality (70%), based on experience and ability to perform the services.\nChiltern Railways is seeking to appoint a single supplier"
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "specialRegime": [
      "utilities"
    ],
    "status": "active",
    "submissionMethodDetails": "Chiltern will use their eSourcing portal called Market Dojo\nhttps://marketdojo.com/ and invite RISQS approved short listed suppliers to tender.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
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    },
    "tenderPeriod": {
      "endDate": "2025-07-10T23:59:59+01:00"
    },
    "title": "Interior Train Cleaning",
    "value": {
      "amount": 12500000,
      "amountGross": 15000000,
      "currency": "GBP"
    }
  }
}