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Print Management and Associated Services

General Dental Council

Buyer Contact Info

Buyer Name: General Dental Council

Buyer Address: 37 Wimpole St, London, UKI32, W1G 8DQ, United Kingdom

Contact Name: Mary Onuegbu

Contact Email: procurement@gdc-uk.org

Contact Telephone: 020 7167 6282

Status
active
Procedure
open
Value
2000000.0 GBP
Gross: 2400000.0 GBP
Published
13 May 2025, 15:07
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
22000000 - Printed matter and related products
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The General Dental Council (GDC) is going out to tender, to appoint a supplier for the provision of Print Management and Associated Services. The GDC is responsible for regulating dental professionals in the UK, ensuring that only qualified individuals can legally practise dentistry. As part of our statutory function, we maintain registers of over 44,500 dentists and 76,000 Dental Care Professionals (DCPs) and maintain a list of specialists also on the register, known as Specialist Lists, ensuring they remain complaint with regulatory requirements, including the annual renewal of their registration through the Annual Retention Fee (ARF) process. Registrants receive multiple notifications before, during and after renewals. This includes formal notices, reminders, and compliance related correspondence. While the GDC uses a range of digital communication channels such as email, SMS, and eGDC (our web-based system where registrants can maintain their registration details and pay their ARF by credit or debit card), it is a legal obligation for the GDC to send certain communications via physical mail. This ensures that registrants are properly notified of their obligations, especially in cases where digital communication may be unread, or insufficient for legal purposes. To support this statutory function, we require a reliable print management and mail fulfilment partner who is capable of handling high volumes of legally significant and time sensitive correspondence. The Supplier will undertake the management, proofing and production of personalised mailings using the data provided by the GDC. This includes proofing correspondences, validating the data and sending out the following: - Annual retention fee notices - Removal letters - Indemnity Notice of Erasure letters - Annual Practising Certificates - Registrant reminder letters The Supplier will provide additional services, including: - A secure method for sharing registrant/mailing data - A forward on service - A business reply service - A process for providing weekly management reports to the GDC (as described in the Service Level Agreement) - Ad-hoc registrant mailing - GDC stationery - Printing and sending of 'welcome packs' (including Standards of the Dental team book, registration certificate and register leaflet items For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Printed-matter-and-related-products./EJ78BSNFPN To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/EJ78BSNFPN

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/020961-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 2,000,000.00

Lot 1 Value (Gross): GBP 2,400,000.00

Lot 1 Contract Start: 2025-09-01T00:00:00Z

Lot 1 Contract End: 2027-12-31T23:59:59Z

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Delivery Approach (50%)

Lot 1 Award Criterion (quality): Contract Management (10%)

Lot 1 Award Criterion (quality): Terms and Conditions (10%)

Lot 1 Award Criterion (price): Pricing (30%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "description": "The General Dental Council (GDC) is going out to tender, to appoint a supplier for the provision of Print Management and Associated Services.\nThe GDC is responsible for regulating dental professionals in the UK, ensuring that only qualified individuals can legally practise dentistry. As part of our statutory function, we maintain registers of over 44,500 dentists and 76,000 Dental Care Professionals (DCPs) and maintain a list of specialists also on the register, known as Specialist Lists, ensuring they remain complaint with regulatory requirements, including the annual renewal of their registration through the Annual Retention Fee (ARF) process. Registrants receive multiple notifications before, during and after renewals. This includes formal notices, reminders, and compliance related correspondence. While the GDC uses a range of digital communication channels such as email, SMS, and eGDC (our web-based system where registrants can maintain their registration details and pay their ARF by credit or debit card), it is a legal obligation for the GDC to send certain communications via physical mail. This ensures that registrants are properly notified of their obligations, especially in cases where digital communication may be unread, or insufficient for legal purposes.\nTo support this statutory function, we require a reliable print management and mail fulfilment partner who is capable of handling high volumes of legally significant and time sensitive correspondence.\nThe Supplier will undertake the management, proofing and production of personalised mailings using the data provided by the GDC. This includes proofing correspondences, validating the data and sending out the following:\n- Annual retention fee notices\n- Removal letters\n- Indemnity Notice of Erasure letters\n- Annual Practising Certificates\n- Registrant reminder letters\nThe Supplier will provide additional services, including:\n- A secure method for sharing registrant/mailing data\n- A forward on service\n- A business reply service\n- A process for providing weekly management reports to the GDC (as described in the\nService Level Agreement)\n- Ad-hoc registrant mailing\n- GDC stationery\n- Printing and sending of \u0027welcome packs\u0027 (including Standards of the Dental team book,\nregistration certificate and register leaflet items\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \nhttps://www.delta-esourcing.com/tenders/UK-UK-London:-Printed-matter-and-related-products./EJ78BSNFPN\nTo respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/EJ78BSNFPN",
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