26-22 Unified Website Platform, CMS, Hosting, Design and Build

{
  "buyer": {
    "id": "GB-PPON-PVYG-5141-TPJR",
    "name": "University of Wolverhampton"
  },
  "date": "2026-03-09T16:36:18Z",
  "id": "021051-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0665ab",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Wolverhampton",
        "postalCode": "WV1 1LY",
        "region": "UKG39",
        "streetAddress": "Wulfruna Street"
      },
      "contactPoint": {
        "email": "Procurement@wlv.ac.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PVYG-5141-TPJR",
      "identifier": {
        "id": "PVYG-5141-TPJR",
        "scheme": "GB-PPON"
      },
      "name": "University of Wolverhampton",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1E 5DN",
        "region": "UKI32",
        "streetAddress": "10 Bressenden Place"
      },
      "contactPoint": {
        "email": "procurement@wlv.ac.uk",
        "name": "All correspondence MUST be via the etendering portal: https://wlv.ukp.app.jaggaer.com/"
      },
      "id": "GB-COH-00414220",
      "identifier": {
        "id": "00414220",
        "scheme": "GB-COH"
      },
      "name": "PA Consulting",
      "roleDetails": "Technical assistance with drafting specification and evaluating tender.",
      "roles": [
        "procuringEntity"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "Previous tender (ref: 25-44) issued to the market 2025 - this is an update/variation of that tender which was terminated prior to award (details in Termination Notice dated 27.1.2026). Time does not permit further market engagement."
  },
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-06-01T23:59:59+01:00"
    },
    "contractTerms": {
      "financialTerms": "Invoicing address will be provided as part of Contract finalisation."
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "(DOCUMENTATION IS AVAILABLE AT: https://wlv.ukp.app.jaggaer.com/  ALL CORRESPONDENCE AND SUBMISSIONS MUST BE VIA THIS ETENDERING PORTAL)\nThe University is seeking to procure unified digital platform comprising a new Content Management System, secure cloud hosting, front end design and design system, front-end build, integration with back-end systems and data, content migration, training and enablement, and ongoing service operations.\nThe appointed partner will work hand in hand with University Teams to design and implement a modern, reliable and user-friendly website that supports prospective students, current students, staff, and external audiences.\nThe successful supplier will be required to measurably improve student recruitment outcomes across UK and international markets, reinforce accessibility, optimisation of content management and accuracy, and reduce operational overheads and risk.\nThis invitation consolidates responsibilities into one accountable supplier to remove fragmentation, accelerate delivery, and create a coherent experience and service model.\nThe successful supplier must demonstrate capability across architecture, user experience, design, content operations, data integration, technical development, security and service management, backed by evidence from higher education institutions and/or comparable public sector programmes.\nStage 1 of the new website must be delivered by end January 2027, followed by planned enhancements in the six months after launch. The programme will prioritise recruitment journeys for undergraduate, postgraduate and international audiences, including support for clearing and open day campaigns. The successful supplier will deliver to these milestones while safeguarding business continuity and protecting search visibility during transition.\nThe University has partnered with PA Consulting to develop this tender specification; PA Consulting will also be involved in the evaluation of tender submissions.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-03-09T16:36:18Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "021051-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/021051-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-04-01T13:00:00+01:00"
    },
    "hasRecurrence": true,
    "id": "26-22",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "World wide web (www) site design services",
            "id": "72413000",
            "scheme": "CPV"
          },
          {
            "description": "World wide web (www) site operation host services",
            "id": "72415000",
            "scheme": "CPV"
          },
          {
            "description": "Web page editing software development services",
            "id": "72212224",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical Criteria",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "maxExtentDate": "2031-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "Development of Contracted services where new parameters/value added services may be identified."
        },
        "renewal": {
          "description": "Up to 24 months, dependant on performance and contract deliverables. Will also consider the direction of travel for digital services at the University."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "The Qualification section will be assessed on a pass/fail basis in accordance with the standard qualification questions, in addition to the following and the Project specific requirements in technical ablity seciton: \n- The Tenderer must have a minimum annual turnover of \u00a32M\n- The Tenderer must have a Credit Safe Score of \u226530\n- The Successful Contractor must have \u00a35m Public (and Products) Liability Insurance\n- The Successful Contractor must have \u00a35m Employer\u2019s Liability Insurance\n- The Successful Contractor must have \u00a310m Professional Indemnity Insurance",
              "type": "economic"
            },
            {
              "description": "The below are mandatory requirements to bid and deliver the project (extract from ITT Documentatio): \n- Ensure you are registered on the Central Digital Platform (https://supplierregistration.cabinetoffice.gov.uk/faq/en_GB/Central_Digital_Platform) and complete all relevant sections, we are not able to award to a company who are not on the CDP. \n1. Single partner commitment: must act as a single partner for CMS, hosting, website design and build, integrations, migration, training and service, as set out in the brief? \n2. Any Subcontractors must have the same levels as the main contractor and be able to provide evidence if asked, therefore they must have the valid levels at time of being included in the bid. (All DP questions must be answered from the perspective of the Bidder and any sub subcontractor where relevant).\n3. Proposed CMS must operate as a fully managed, cloud\u2011native SaaS platform and not a self\u2011hosted or developer\u2011maintained system such as Drupal, Umbraco, WordPress, Joomla, or any CMS that requires the University to install, host, patch, upgrade, or technically maintain the platform.\n4. Mandatory System Integrations: proposed solution must support mandatory API-based integration with all of the following University systems:\nCRM: Azorus\nCourse Records: SITS Tribal (cloud\u2011hosted)\nResearch Profiles: Symplectic Elements\nIntranet: Microsoft SharePoint\nIdentity: Microsoft Entra ID\n5. Scope of requirements: proposed solution must fully meet the scope of requirements outlined in the briefing document (avialable free of charge n the etendering portal)\n6. Architecture \u0026 Platform Options: solution must offer both a Headless CMS capability and a traditional enterprise CMS option\n7. Non\u2011Production Environments: dedicated development, test/staging and production environments, including seeded test data for validation and training must be included.\n8. Structured Content \u0026 Workflows: CMS support structured content types, governed components, draft/review/approval workflows, scheduled publishing, and full audit trails\n9. Migration Safety \u0026 SEO Protection: structured migration approach (audit \u2192 prune \u2192 rewrite \u2192 redirect) \u2014 not lift\u2011and\u2011shift \u2014 including full 301 redirect mapping, parallel\u2011run and rollback protections to safeguard rankings, link equity and user journeys? Must have proven experience of delivering complex, content\u2011heavy website migrations.\n10. Accessibility (WCAG 2.2 AA Minimum): website, components and templates delivered to WCAG 2.2 AA compliance at minimum, with CI\u2011driven checks and periodic expert audits, and with AAA targeted where feasible.\n11. Mobile Responsiveness: support full mobile, tablet and desktop responsiveness across all key breakpoints and devices.\n12. Security Assurance: conduct regular vulnerability assessments and penetration testing aligned to OWASP Top 10, supported by a documented incident response plan.\n13. Operational Reporting \u0026 Alerts: provide operational and governance reporting (accessibility issues, broken links, content expiry, overdue reviews, workflow queues, editor activity) as well as automated alerts for downtime, publishing failures and integration errors.\n14. Relevant Delivery Experience: must have delivered at least two platform upgrades of comparable complexity within the last three years (Higher Education or commercial).\n15. Delivery Capacity: have capacity to commence delivery in 2026 and meet a full implementation schedule culminating in a go live by end of January 2027. In\u2011house capacity, resourcing and processes to directly manage the full content migration without operational dependency on the University.\n16. Contractual Documents (GTCs \u0026 DSA): Expected GTCs and DSA have been provided for information in the tender pack. The successful supplier will be required to complete these prior to contract award. \n17. GDPR \u0026 Data Protection Compliance: comply with GDPR, including consent and cookie tracking, data minimisation, retention and deletion practices, data subject rights (DSR) processes, and relevant documentation.\n18. Data Residency (UK \u0026 EEA Only): confirm that all personal data will be stored and processed exclusively within the UK and EEA.\n19. Data Security: Bidders (and any subcontractor) must hold a current and valid certification for ISO27001, Cyber Essentials (Plus preferred), or an equivalent recognised standard.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amountGross": 1000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "Tender followed by Presentations from shortlisted bidders (details as per the tender documentation). References will be followed up as part of the main evaluation activities. Clarifications may take place during the evaluation and scores adjusted following feedback. The University may negotiate depending on budget and commercials of bids received. Presentation information is provided in the tender pack, this may be updated prior to presentations taking place."
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2030-10-01T23:59:59+01:00"
        }
      ]
    },
    "riskDetails": "KPI\u0027s are stated in the Tender pack.",
    "status": "active",
    "submissionMethodDetails": "https://wlv.ukp.app.jaggaer.com/ (All correspondence and submissions MUST be via this portal).",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-04-08T16:00:00+01:00"
    },
    "title": "26-22 Unified Website Platform, CMS, Hosting, Design and Build",
    "value": {
      "amountGross": 1000000,
      "currency": "GBP"
    }
  }
}